Pearl Women’s Center

I had a great experience with Dr Fogelson. He is experienced and knowledgeable, and he answered all my questions to my satisfaction (both in person and via email). I felt I was in good hands.
He performed my laparoscopic myomectomy at the SurgiCenter this month (April 2016), and everything went very well. All the staff during surgery was amazing. Right now, two weeks after surgery, I feel great. If you need surgery, I don’t think it gets better than this. Thank you for the outstanding care!

Unfortunately I had a very negative experience at Pearl Women’s Center with one of the two doctors there. I went in for a procedure that ended up not work due to no-​fault of the Doctor, however during the procedure he used words like «weird, strange, and rare» to describe my uterus. It was not very comforting to say the least. As all women know, gyno procedures can be both physically and emotionally sensitive experiences and I expected to be cared for with consideration of this.
A few weeks later I came in for a different reason and the doctor forgot that he had ever met me. Then asked how my IUD was going and I had to remind him it was not put in during the procedure. When I was about to leave he had to ask me what prescription his office had prescribed me three weeks before as it was not «showing up in their records.»
I am very disappointed and I don’t usually review on Unilocal,but I feel that this is important information to share since I found Pearl on Unilocal

Dr. Rosenfield is absolutely the best Gynecologist and surgeon I’ve ever had. I’m can be a difficult patient (I have pretty extreme anxiety that causes me to pass out during exams) and the Dr and staff were incredibly patient and kind with me (I almost passed out once in his office, not even during an exam, and he laid me down on the couch till I felt better and rather than send me to the blood-​draw station, he had them come in his office to draw my blood so I did need to move!). He is incredibly kind and very focused on making his patients comfortable.
The offices are beautiful! It’s doesn’t come across as a sterile Dr’s office, though everything is spotlessly clean, and the atmosphere will put you at ease, especially if you’re not a fan of traditional Dr’s offices.
Dr. Rosenfield performed 2 of operations for me, and both times he made sure I was well-​informed and that my insurance would cover as much as possible. I didn’t need to go to the hospital, as his surgery center is on the floors above the main office in the same location. That saved me money as well as the stress of being in a hospital. They surgery center is very comfortable and the staff is extremely caring and fun.
When I came to Dr. Rosenfield the first time, about 3 years ago, I was completely terrified of my medical issues. Now I know I’m in amazing hands and there is no need to worry.
I would absolutely recommend him, and Pearl Women’s Center to everyone. They are the best!

Very impressed w/​my experience at this office. From my first contact w/​Karen, who is professional but more importantly, helpful and kind to the wait time for being ‘brought back’ which is always minimal. My provider, Kyle, is engaged, positive and knowledgeable. For me, a first, where I felt that the provider concentrated on the wellness of my mind, body & soul.

I love Dr. McNally! I got an IUD here and it’s been wonderful. This place really makes you feel comfortable and I have recommended it to all of my friends.

I saw Dr. Rosenfield beginning last summer for treatment for a large fibroid. I came to Pearl Women’s Center after being explicitly denied care for lack of insurance at many Portland hospitals, most egregiously by OHSU. PWC worked with me despite my financial limitations and did not sacrifice my care one bit. I received a myomectomy in July 2014, went on to heal beautifully with no complications. The staff are caring, attentive and wonderfully kind. I would recommend PWC and Dr. Rosenfield to anyone.

I recently switched my insurance to Moda, and Pearl Women’s Center showed up as an approved provider. I’ve struggled with endometriosis, and I wanted to find a good gynecologist that specialized in this area. Dr. Rosenfield was extremely knowledgeable and friendly. He made the visit very comfortable and made sure to answer all my questions. His assistant and the front-​desk receptionist were also very helpful! I highly recommend Dr. Rosenfield, and the Pearl Women’s Center in general! They offer complimentary parking, and the building is very modern and clean.

I have been a patient for four years at the Pearl Women’s Center and continue to have an extremely positive experience. I’ve seen several doctors and nurses, including Kyle McAvoy, Dr. Dow, and Dr. Rosenfield, and all are highly experienced, listen to my concerns, and offer top notch care. When dealing with a small, but albeit scary procedure, the nurse and doctor were extremely helpful in helping me understand my options and their recommendations. I’m currently seeing Dr. Rosenfield and feel very confident in his care, though I’d be comfortable seeing anyone there. The nurses and reception are also extremely friendly and knowledgeable. I’m relieved to have found a place that makes the «going to the doctor» experience easy and not at all scary.

Pearl Women’s Center is OK. It is very spa-​like, so if that is what you are looking for, you have come to the right place. The reason I give this place 2 stars is because of the people. The receptionists are not friendly and act put out anytime you call. One woman even sighed loudly into the phone when I was asking her a simple question.
I’ve been seeing Dr. Rosenfield for over a year now, and for almost every appointment I’ve had with him, someone has called me back to move the scheduled day/​time multiple times. Not the best patient experience. While he may be an excellent surgeon (I wouldn’t know), he needs to work on his bedside manner. He talks way too fast, doesn’t pause to let you ask questions, and is very blunt when explaining scary procedures/​surgeries.
They actually sent me a certified letter in the mail because I hadn’t made a follow-​up appointment basically threatening me to tell them if I’ve gone somewhere else for care. Um, last I checked it was my body and I can make decisions about where I go for care and when.
The last straw is the bill payment system. Or lack thereof. Any health care provider who does not have an online bill payment system in 2015 is not someone I want to give my business to. Maybe that’s why the receptionists are so pissed: having to constantly answer the phones and transfer patients to the «billing department» (which is one person, from what I can gather).
I’m looking forward to their response to this post, by the way. I would have called to voice these concerns, but its impossible to get someone on the phone: whether to pay my bill or complain.

Do not go to this office and see Kyle McAvoy! I personally work in healthcare and the policies this office have in place are unprofessionalh Kyle McAvoy. I started going to this office when I moved to Portland for annual check up. I had blood work recently come back with a result that needed further interpretation. The office continued to have an incompetent nurse call me several times. Finally, after I requested to speak with Kyle McAvoy several times, I was told that she would not speak with me and I had to make an appointment. The front desk staff was not helpful or flexible in scheduling.
I will now be switching offices since Kyle would not return a quick call to a patient to put them at ease. Awful professionalism.

Dr Rosenfield and his team are my hero’s. I had been struggling with anemia for a year and a half, trying numerous different procedures and puzzling ny previous doctor. My blood levels had remained critical and I had seen no improvement. All it took was one visit with him to get a game plan in place. After surgery, 6 weeks later, I pretty much have a clean bill of health. His knowledge and skill is truly incredible and his staff is lovely, everyone makes you feel very comfortable and cared for.

I am so thankful for Pearl Women’s Center. First of all, the receptionists are so nice. They remember my name and even apologized when I had a long wait because I arrived quite early and I’ve never had an appointment start late (though the waiting area is cozy enough that I wouldn’t mind).
Having been mistreated by doctors in the past, Dr. Rosenfield’s direct honesty is a breath of fresh air. His confidence would seem arrogant if it weren’t for the skill he has to back it up. I don’t trust doctors, but I trust him.
His assistant, Carrie, is genuinely concerned that I’m okay. I have left her many a worried (read: panicked) voicemail and she’s been nothing but patient with me. I never feel as though she’s rushing to check me off her callback list.
Kyle McAvoy’s seemingly unending amount of knowledge concerning everything related to women’s health continues to astonish me. Her blog has been a source of information that I’m finding very useful. I didn’t know that female healthcare providers that were supportive and understanding of my situation could exist — so many are dismissive and condescending when it comes to reproductive health issues.
I couldn’t be happier with the way I’ve been treated, both as a patient and a human being at Pearl Women’s Center. I can’t recommend them highly enough.

They’re the best.
I’ve been coming here for almost 5 years, I think.
They were on the list of recommendations from Zoomcare. I’m pretty fancy. So, I wanted to go somewhere fancy. And five years ago I was still pretty new to PDX and felt anything in the Pearl was posh. I was looking for a one stop shop and thought anything with the word WOMENS would be just that. I didn’t have any gynecological issues, but certainly didn’t have any prostate issues.
The office is absolutely gorgeous with an amazing fish tank right in your face as you walk in. They have designated parking. I figure, I’m paying the same no matter where I go. I might as well go somewhere pretty.
Customer service is impeccable. They constantly meet and exceed my expectations.
I’ve almost exclusively seen the Nurse Practitioner, Kyle McAvoy. She’s delightful. Never ever rushes my appointment. Always makes a point to lean against something like the counter to physically tell me she’s not in a hurry.
I see her nurse Teresa every time. She’s really the one that has to put up with me the most. I’m a pain. I call a lot and ask for refills and other prescriptions. She gets it done. I use this office as my sole doctors office. I know it’s not what they prefer. I just was confused when I first came as to what All and WHO all they see. I guess they’re stuck with me. LOL. So poor Teresa gets calls for Sudafed refills and non female related medical issues.
One year I saw Dr Rosenfield. He was just as great as Kyle. Posh, sophisticated, and brilliant. Great customer service.
I’ve never met Dr Dow, but he’s the reason that inspired me to write this review. I called earlier in the week to get a Sudafed refill. For some reason Teresa never got back to me and my allergies were driving me literally nuts. I was horribly congested this morning. I didn’t know what to do. i thought of going to Zoomcare to get an Rx, but that was going to take a long time. I called the answering service and they connected me to Dr Dow. He was super super nice and got me my little Rx.
My day was saved. Thanks Dr Dow.

I had JUST moved to Portland (I mean, really… one week in) and had to find a doctor ASAP. Found Dr. Dow through Zoc Doc and have been so pleased! I’ve met with Kyle a few times, talked to Dr. Dow several times and seen a couple of nurses and they’ve all been tremendously helpful. They really helped me through a pretty tumultuous time and made me feel so safe and cared for. I’ve also been so pleased with lack of wait time, the speed of appointments and the general friendliness of the entire office. I highly HIGHLY recommend this place, especially Dr. Dow and Kyle. Great people!

***********I have to update this review to include the fact that Dr. Richmond (who this review is primarily about) has now moved to Pearl Med Spa and is no longer at Pearl Women’s Center. If you are thinking of visiting Pearl Med Spa please read******
Sadly I am going to have to give this place one star for the med spa services. I received juvaderm from Dr. Richmond and I will advise everyone to steer clear! She did an acceptable job on my parentheses lines but the lips are a whole other story. First off she caused something which I now know is a blood blister on the top of my lower lip… I went to another med spa just to see what the heck went wrong and they said it is because of the way she injected the juvaderm.
This rings true to me because after she injected me I also had deep deep bruising on the inside of my lips for almost a month and I have NEVER had this in all my years of getting juvaderm.
But this «blood blister» thing was a huge lump on my lower lip that looked like a big blister. .
For about three weeks it was so big (the size of a marble) that it was uncomfortable to talk or eat… not to mention that I was horribly disfigured.
It has been 3 months and it has gone down to almost normal but there is still scar tissue there which is visable when I smile.
The other thing is that the filler looks really really fake. My lips look very very unnatural, lumpy, uneven and my lower lip is 5 times bigger than my top lip.
I have had an entire syringe of juvaderm in my lips and it didn’t look unnatural at all. I am not trying to be unkind but if you ever go see Dr Richmond, look at her lips and know that is what your lips will look like and that is not a good thing.
Finally the last thing is that my right lower lip dips way down and it is very uneven. I came in and bought a 2^nd syringe just to try to even it out and it still looked bad and we did not even use very much of the 2^nd syringe so it was a total waste of money. Dr. Richmond refused to try to even it out very much saying that the huge blood blister was weighing down that side of my lip. It honestly looked like I had a stroke. The blood blister is mostly gone my lower lip is still really uneven. I spend an hour a day massaging my lower lip hoping to break down the juvaderm… even months later… I just pray that the juvaderm breaks down soon! my lips are a mess. Just totally uneven, lumpy on my left side, thin on the right side, uneven in the middle.
It is terrible and humiliating.
I came back a third time for a follow up and to complain and Dr Richmond told me she would speak with Dr Popowich, the owner of the clinic and get back to me. I waited for two weeks and heard not a peep which is really rude and unprofessional.
I finally had to call Dr Popowich personally and he was nice enough to give me a partial refund but he rushed through the conversation and I do not feel like he listened to what the problems were so that Dr Richmond can be properly trained. She is not injecting people correctly, causing real problems. I feel like this has been a problem with her before because when you go in you have to sign a wavier saying you won’t sue for «lumps or bumps or bruising».which is an odd wavier to sign. It’s not the standard wavier. I guess a huge blood blister on my mouth would qualify as a «lump» so I guess I can’t sue or I would.
It just makes me wonder how many times she has done this to someone else.
The other red flag is that soon after this happened she was no longer employed with Pearl Womens Center. She was then hired at Pearl Med Spa a couple months later. A quick search of her name shows that Pearl Med Spa is her third place of employment in just two years. That may have nothing to do with anything, but I thought it was worth mentioning.

I LOVED Pearl Women’s Center… at first. They took my insurance, the facility was spa-​like and lovely, and Dr. McAvoy and Theresa are super-​friendly. Plus, my pap smears are always really fast. Who doesn’t appreciate that?! Dr. McAvoy even recommended a lipstain when we chatted about makeup. Then when I had bacterial vaginosis, she misdiagnosed it as a yeast infection. It didn’t go away (no surprise, as she prescribed the wrong thing) and the next time I was in, she said something to the effect of «Oh honey. It smells like your yeast infection is back.» Yeah, IT NEVER WENT AWAY. (Off to Zoomcare for me.) After a handful of seemingly pleasant-​on-​the-​surface visits, I’ve realized Pearl Women’s Center gives you a big scoop of friendliness and speed, but I no longer trust ‘em with my ladybits.

Highly recommended.
Beautiful facility, and really enjoyed my doctor, Kyle McAvoy.

The staff were fine. The clinic is lovely. You will pay for lovely. I cannot say anything positive about Dr. Rosenfield. He is a surgeon. He prefers to operate rather than anything else. As soon as he talks you in to the surgery, he is finished with you and your problem, whether or not the problem or issue is resolved. My unnecessary (according to other physicians) hysterectomy was at 2pm. I was ushered out at at 4 pm. I received the bill the following day.

I actually did a lot of research before deciding upon a women’s health care provider in Portland. I’ve been going to the Nurse Practitioner, Kyle McAvoy, for two years and she’s fantastic. She also has one of the best nurses, Theresa, I’ve ever met. Everyone there is lovely and I have recommended it to several of my friends who have also been happy with their experiences.
The office is super peaceful and spotlessly clean. The also do a great job scheduling as I’ve never had to wait more than a minute or two in the waiting room.