Pearl District Dental

This office is as clean, and professional as you could only dream of. The receptionist treat you quickly, kindly and thoughtfully offering bottled beverages as you wait. The office takes insurance yet feels like you’re in a spa or expensive treatment center. Really great service, exceptional customer care, my teeth got all the things done in a painless and careful way.
If you recall being 10 years old and terrified of dentists like I still am, and how wonderful that pediatric dentist was to you at 10 years old, how thoughtful and careful, and how you came out with a bag of new toothpastes/​toothbrushes/​stickers. When I told them that I get a (little) nervous sometimes with teeth cleanings, they walked me through each step, were incredibly gentle but I had a thorough teeth cleaning with everything I needed done, and walked out with a new toothbrush and toothpaste, though no stickers…
I am thankful for my lovely down the street barista, who had just got braces and as I was new to Portland, she told me of this place. So now time to share on Unilocal.If you want to be treated well, in a clean and modern environment, with excellent dentists this is your place

Great staff, super friendly & Eli has helped tremendously with figuring out how to best utilize my insurance & FSA. Dr Meka is not only drop dead gorgeous, but she is extremely talented and very friendly

I just had my initial exam and I have to say I was blown away. I’m a tough critic when it comes to detail and everyone at the office was top notch. Dr. Mika spent so much time with me before looking in my mouth and informed me of things that I’ve never considered with my oral health. I can tell her office manager Eli is going to be a great resource when it comes to managing insurance and HSA stuff. When the meter on parking was running low… they went and paid it for me! Small investment; big impact. If you are looking for a best in class dental office, this is your place.

New to Portland and the Pearl we needed a new dentist and found it at Pearl District Dentist! Everyone takes the time to talk with you and the office is very bright and pleasant. Dr Mika does not make you feel rushed and truly listens to your concerns. When my night guard did not work for me they refunded my money — less the production cost — and Eli was extremely nice about it. My husband has complicated dental work and feels very confident with their care. Very happy with Pearl District Dentist! And Suzy at the front desk is the best! Go see them you will smile

This review is long overdue, but given the amount of disappointing reviews, I felt I should share my story. I have always had many cavities and unexplained pain in my teeth and gums. I have seen dentist after dentist and am always given their best «guess» as to what is causing my pain. Usually I am given an extensive dental plan, involving removing old fillings, putting in new… adding more crowns, etc. I felt like I was wasting money to still have pain to the point that I couldn’t bite down on one side of my mouth.
I finally was referred to Dr. Mika (by a dentist friend of mine in Boston who met her at a continuing education seminar) and was worried about paying a higher price than competitive dentists, but I was desparate to be pain free. The consultation appointment was a little overwhelming, but after studying my X-​rays and hearing my dental horror stories, she had a solution. Dr. Mika felt that I was clenching my teeth, which was putting extra stress on my teeth and gums. She felt a nightguard would do the job. I of course had a couple cavities which she also filled… no pain, gentle touch. A year and a half later, I am proud to say I no longer have pain, no more cavities, and no more dreading the dentist. In fact, I was actually SAD that I had to reschedule my appointment for tomorrow because I am sick!
I encourage anyone who wants a dentist who can save your teeth, please see Dr. Mika. Also, Marjan is the most incredible hygienist! Great team at Pearl District Dental!

I have always been very pleased with the Pearl District Dental dentist, hygienist and their assistants. They are all very kind and make sure that your needs are met during your appointments. However I was very frustrated to find out that when I finally got my bill it stated «Out of Network». My very first question to the gal at the reception desk before starting treatment was «Do you take Regence BCBS?» Her response was «Yes» and I was confident that Pearl District Dental was a great choice because my insurance was going to pay the most at a clinic that was in network. Which was not the case here. I feel like it is very necessary to give the disclaimer of «we take your insurance but we are out of network for you». It is very misleading to just say «yes». I’m sure that the network question is very frequently asked which makes me feel that it should be communicated more clearly.
When I called Pearl District Dental to pay my bill I expressed my concerns to Eli who was very apologetic about the miscommunication. He offered to re-​bill my insurance company to make sure they paid correctly and also offered to take care of a potion of the bill amount. I really appreciated the time he took to go over my bill in detail and to be courteous enough to give me a discount. I felt like that was wonderful customer service.
–Alla

I have been a patient for several years and I have to say I am extremely pleased with the staff and atmosphere. I have anxiety when I go to the dentist and here I feel at ease. I appreciate all the work they do and the workmanship is second to none. I recommended a friend and he is equally pleased.

Wow!!! Several years after my review, Eli emailed me and offered to pay me $ 300 to remove my negative review! But wait, he also offered my husband $ 150 to remove his negative review! Would not trust these people to clean my dog’s teeth. Shady, shady, shady!

I’ve been a patient for five years and I am so glad someone recommend Dr. Mika’s practice. I’ve never had such a thorough oral exam or cleaning. For dental care your teeth are in great hands. The office is clean, organized, and professional. They have convenient early a.m. hours, which is also a bonus.

Pearl District Dental is a great place, I have been a patient for 3 years. There old and new location is very clean, they have modern equipment and treatment methods.
There chair side manner is wonderful. They take an active interest in their patients.

The hygieneists are nice enough and seem proficient, but I would not go back there if you paid me. I don’t trust the owners due to numerous dubious suggestions & questionable dental treatment. Their ‘patient contract’ is absurd… read the fine print. They do have pleasant offices … which you pay for in the end.

Dentist and hygenists are pretty nice. The dentist is rarely there. Their billing procedures are horrible. You never get an accurate invoice. The appointment cancellation policy is absurd.

This seems to me to be a very good dentist. The atmosphere is lovely, and the staff so kind. They always take time to explain procedures and expenses. They’ve helped me sort out an insurance glitch or two. Dr. Mika seems to aim for a conservative approach – not doing potentially unnecessary work, yet addressing issues as they arise. It’s a good balance.
I have outstanding dental issues from a terrible dentist years ago, who left me with a serious aversion to dental work. This office makes it possible to go back, to trust the dentist. I appreciate that.

Displeased to say the least. I have just received a bill for a visit I was told by the billing office at Pearl Dental would be covered by ODS for MY FIRST EXAM!!! In order to maintain their art gallery and their classy appearance, they must need to charge premium to their customers. Not worth it however.

Greg, I have to disagree with you on this one. I felt like the front desk staff was very nice, but the hygienist I had was rude and inconsiderate. I arrived for my appointment – 1 of 2 due to the unfortunate fact that Dr. Mika had burned her hands and wouldn’t be able to see me that day – and was taken back to the chair pretty quickly. After that, it all went downhill. The view from the chair was nice, but I did feel like I was in an art gallery and not a dentist’s office. I thought this would be a good thing, but it actually left me questioning the Dr’s’ priorities. It is definitely a place that is catering to the Pearl District crowd – people that I don’t usually mesh with. I can’t knock them for accurately pandering to their target market, but it just made me uncomfortable. Anyhow, my hygienist walked up and started with X-​rays. I told her that I have a small mouth, and that the xray film things usually hurt me pretty bad. She said «ok» and preceded to shove them in my mouth with wreckless abandon. She took her sweet time taking the pictures, and, despite the tears running down my face, didn’t make any mention of apology for the pain. Next, it was time for the gum check. She used a pokey thing to take measurements of my gums, and, while in the process, jabbed my gums around my molars so much that they began to bleed. I told her it hurt, and she said coldly, «I bet it does» (no exaggeration!). She explained that I had some gingivitis back there and that I need to floss. I was baffled. I am used to being in pain at the dentist, but the hygienist and doctor are always apologetic and try to make me as comfortable as possible. I would also like to assert my lack of wussiness. I have a pretty high tolerance to pain, and I am not afraid of the dentist. Don’t get me wrong, it’s not my idea of a good time, but I usually have no problems.
The hygienist finished cleaning my teeth, walked away (no goodbye, status update, nothing) and sent me to make another appointment with the front desk. Needless to say, I bailed on Pearl District and tried out Green Apple – talk about night and day. I am happy with my new dentist and will never go back to Pearl.
Oh, and one more thing, the hygeniest kept telling me that my front teeth were crooked and that I would be a good candidate for Invisilign. Total sales pitch. Boooo.