On the Go Auto Services

Fast and friendly service. These guys got my battery cable connection replaced and oil changed before I finished my breakfast across the street. I will definitely go here next time I need something fixed.

I use my car for my job. Dave, Henry, and Zephyr treat me like family and tell me straight up what needs to be done. I will always have my car serviced there.

If I could give negative stars I would. We recently took our vehicle in to have a manifold and timing chain cover leak repaired. The vehicle ran fine never overheated or anything. We were doing preventative maintenance. Almost $ 1000 dollars later we are told it was all fixed. We drove it off the lot and within an hour it was overheating so bad we had to pull off the road to let it cool down. We had to have the vehicle towed back (no offer to reimburse towing costs) to On the Go and the owner Dave told us that it was probably the thermostat malfunctioning as they are cheap junk, so basically saying he used junk parts to fix vehicles. After checking it out he finds that… haha…one of his mechanics forgot to hook back up something that was important to keep the truck running and that also was part of the reason it overheated so high. haha…couple of weeks go by and we get stuck in slow moving traffic jam and the vehicle once again starts overheating badly. We took the vehicle back to Dave at On the Go and he told us it could be the thermostat again… remember they are junk… he checks the vehicle out and he will put in a different brand of thermostat says he’s not sure but it might be the clutch fan and that would be another $ 350 dollars. Ay this point we are decided that Dave doesn’t really know what he is doing. We come to pick up the vehicle and he now tells us the thermostat replacement that he said was under warranty will cost $ 155. We are surprised as 1. He said it was under warranty and 2. He did not give us an advance cost quote or mention cost at all. Needless to say we are very upset and will never ever go to this auto shop again and highly recommend that you don’t either.

We have used On the Go many times over the last few years and couldn’t be happier. They are really accommodating, honest, and priced competitively. I recommend them to everyone!

These guys are honest. My car just stopped one day and while I was able to get it started again I still needed to know what was going on (besides the fact it’s kind of old). I’ve had a number of bad experiences with other shops so I’m usually pretty weary with repair shops but thought I’d give this place a try since it was close and had heard good things. Not only were they able to look at my car pretty quickly they had it back to me the same day with a rundown of what was going on and what my options were without charging me an arm and a leg. I will certainly feel comfortable going back in the future.

I brought my car in to get a few little things done. I had removed my back seat for a cross country move and needed to have it re-​installed. I also needed an oil change and asked to have my maintenance light turned off. They got me in within a day of my phone call, took care of everything I asked for, plus noticed I had a parking light bulb out and fixed that too. Price was reasonable and service was great.

I had a problem with the turn signal on my car. It stopped working intermittently. I called and was happy they could get my car in quickly — the very next day. They put in a new part and off I went. Two days later, the turn signal stopped working again — two or three times, so I called and asked them if they could try to fix it again. Given that the work they had done the first time hadn’t fixed the problem, I asked them to give me some sort of price break; the work was under warranty so it made sense to me that I’d get a refund.
This is when things got frustrating. There was no desire to work with me on negotiating prices. They had already done the work, they didn’t have the part anymore, and they did not feel like I should get a discount or refund. I ended up spending around $ 270 (plus $ 88 for a coolant system flush) on the first visit and $ 110 on the second visit. Thankfully, the second visit fixed the problem but I was out the $ 270 I paid them at the first visit.
There were some communication issues between me and the mechanics. I understand this shop prides itself on having good customer service but I never would have guessed it by the way I was brushed aside. I would never take my car to On the Go Auto again.

I have been taking both of my Hondas here for a few years and Dave and Robert have been great. They are honest, affordable, and get the job done right, which is what you need in a mechanic but rarely get. There have been a couple of instances where they fixed little things and didnt even charge me, which other places would nickel and dime the hell out of you. I have nothing but good things to say about this shop, so try them out and keep them in business because its hard to find a shop like this.

these guys are good and trustworthy. helped me with the crown victoria the jetta and the camry. (i havn’t had them help me with the comma button on my computer. i bet they could though.)
if you live in N. Portland and need help. Do give them a call.