Mary Jane’s House of Glass

went in to check it out and I was greeted by a wonderfully helpfully employee right away :)) the young man who helped me was polite, friendly and knowledgable about his products. in the end I spent a bit more money than I wanted to but he was never pushy and it all felt very casual and fun. overall a wonderful visit :))

I visited this particular location yesterday with some friends. It was such a tremendous experience. Amazing customer service. Matt, Charlie and Michelle were extremely helpful as I found myself in a rather unique circumstance. (Matts mom was cool too). I will go back and have been telling my friends about the amazing staff and they are all hott too

We lived nearby so this was the most convenient head shop, others were a minimum of 20-​mins away, but after one visit last year we have not been back. Why? Read on…
The gentleman who was «helping us» was with another customer when we came in but he didn’t look up, say «I’ll be with you in a moment», or even acknowledge us in any way. Thinking maybe he didn’t see two adult humans enter the shop, or possibly even see us standing right next to him at a case I gave him the benefit of the doubt and said «hi» but he only looked up and ignored us some more. When he was finished we asked about some vapes in the $ 200 – 300 range and he was more than friendly then but soon we felt very uncomfortable when he started out of nowhere to «warn» us that, «don’t try to buy these online for less money, those are all counterfeit or reconditioned units and the DEA will show up at your house and arrest you.»
Ummmm, wow. Really dude? That is some serious scare-​tactic stuff and enough to leave a permanent bad taste in our mouths.
Add in the fact that once we got home we decided to check out these“counterfeit and reconditioned” units only to realize he was full of it and his stuff is just extremely overpriced. For people in this neighborhood who have more money than time it’s probably worth it to go here for a costly screen, piece of glass or accessories, but we will drive over to Hawthorne and still save enough to eat out, pay for the gas and get the items we want from low key folks who want to serve us as valued customers.

This place is the worst headshop I have ever been to in the United States. This guy is such a buzzkill I stopped going there forever. Rudest, most negative dude I’ve ever talked to in any glass shop in Portland. Cuts you off when you’re talking, zero enthusiasm, the same blank passive aggressive attitude. Pointers for this guy — cheer up and respect your customers. Word around town is «Yeah I’ve been to Mary Jane’s, isn’t that old dude an a**hole?» Not to mention nobody working there knows anything about glass. It’s sad. Go to Mellow Mood and be treated like a human being.

Such chill workers. Even tho its about an hour and a half away from where i live, it was sooo worth the drive. My roommate was looking for a new bong and it was amazing. Definitely will be coming back any chance i get to go to portland. I also bought a pipe with an octopus on it still need to break it in !

Cali and the gentleman who worked with her were nice, eager to help and knowledgable. Been a few weeks and still satisfied with their advice. Apparently they are under new management. I would recommend this place if you like the «in store experience». Plus, it was on the Fourth of July. Excellent way to show your patriotism on the Fourth is to buy something blue!

Cali is amazing. She helped me find what I was looking for (I’m new to the community), educated me very well on the different items and even threw in a bonus hemp wick on the house.

One thing I’ve noticed about Portland is that people are happier at work. Even the people at the DMV but most definitely those working in fun places. They like they actually want to be there. To an East Coaster, this is off-​putting at first. Are they plotting my demise but trying to trick me with a smile? Are they going to mug me in the parking lot? Nope. They’re just nice. Imagine that.
So, this place is top of the pops for people in search of a little bit of help from their friends. Or people who extremely friendly and helpful, which is kind of like friends except with the complete strangers. Kali and Shaunice were helping me out today and they were great. Happy and fun but also professional. I will definitely be returning. Also go unicorns!

My experience was nothing less than great. The girls working were helpful, friendly, and knowledgable. I’ll definitely be going back.

Chris, Cissy, Shaunice and everyone else that’s at this location I have never had any problems with before this is my favorite location by far, everyone here is really fun and have answers to all your questions! I guarantee you will love these this whole hearted awesome crew at this location.

Went there the day after the fourth, had a 20% discount if any glass just had red blue or white on it… (Not drawn on, literally if it just had any of those colors on it)… Found the exact bong I was looking for, got it $ 40-​$ 50 off the original price, and had great customer service. This shop used to have a terrible manager but it has really blown up into an amazing team of workers who care about the same interests as the customer!

Mary Janes is legit. They have pretty much everything. Cissy is a totally groovy chic that knows her stuff and has good recommendations. The other girls are really nice too. Unlike some of the other popular shops in town they have stuff in all different price ranges which is good when you’re budgeting. They really support Oregon artists. They know good amount about the artists they sale for. They like to chat which I like also :). I’ve thought about going to other shops but they’re always so nice that I keep going back. Thanks guys. Stay cool!

Cissy was amazing. She was super helpful, fast and most of all — super kind. Cissy acknowledged and paid attention to everyone. Everyone who was before me seemed pretty satisfied when they left. I am incredibly appreciative of how Cissy was knowledgable & friendly, a combo hard to find in Portland.
I wish they had more positive reviews on here. I honestly don’t make it a habit of reviewing every place that I go to. It’s a lil’ like helping out Big Brother to me. That said, I’m writing this review because my experience of Mary Jane’s has been hella positive. The punch cards are icing on the cake. I appreciate that they’re consistently knowledgable. I honestly have never been in a smoke shop that hasn’t been staffed by friendly folks. I wonder about y’all that have negative reviews. If it matters, I drive from SE to NW to go here. Mary Jane’s may be the least pretentious business on NW 23^rd.

A great glass shop, I would recommend it to anyone. The workers are very knowledgeable about the glass and artists, and will help you find exactly what you want. Not to mention the great selection of brands and prices are completely reasonable. The environment of the shop was awesome I did not want to leave.
Oh and discounts for card holders, always a plus!
You got to give it to the workers in there, they will keep you coming back.

Had a great experience here with Chris. Very knowledgable and took plenty of time to answer all of my questions. I was surprised by some of the negative reviews after visiting here. The right staff makes a huge difference and Chris was top notch.

I came in looking for gifts ideas for the holidays and what I walked away with was an incredible, knowledgeable experience. Sissy not only had GREAT customer experience but a vast knowledge of what is hot in todays market. The glass was beautifully displayed according to the collections of blowers. I was blown away by my experience and will be bringing as much business to it as possible.

Great shop! I go here for all my oil needs, the shop is always clean and well stocked. The staff has always been of great help and extremely knowledgable. Unlike most head shops you can be generously open with the things your talking about, which makes things a lot easier. Do me a favor and go in and say «BONG», you won’t be kicked out, be surprised.

Can I give it zero stars cause it’s not worth the 1. Who pays $ 20 for a thin blown glass pipe? Not me! And who would spend $ 60 for the same thing but with a frog or color on it? Not me again. Take your rude comments and pack that in your bowl and smoke it. You obviously get people complaining about prices often since he had a smart remark for every question. A pipe shop that isn’t extra friendly doesn’t deserve to serve Portland

First off… the guy working there is an ass. Didn’t respect personal space and didn’t give me a chance to ask any questions about the items I was interested in purchasing.
I was looking into a certain vaporizer they had priced at $ 225. Glad that I decided against the purchase. I went on amazon later and found the same one with free shipping and a manufacturers warranty for $ 130. I’m all for supporting local businesses, but hard to argue with a $ 100 price difference. The markups in this store are just greedy. I’ll probably try to find another shop that’s willing to sell a little closer to the online price. Wouldn’t go here again and can’t recommend it to anyone, especially in Portland where there are much better stores than this one to choose from.

Seemingly a weird spot for a shop like this but nice nonetheless. The hours aren’t posted anywhere on the window, but as these places go, 11 or 12 is the earliest it’s gonna be open. A wide range of products in a non-​headshop environment, tall ceilings, wood floors, no strange unidentifiable odors.
The guy working there (owner?) was very friendly and knowledgeable without that, if your not gonna buy get out, attitude some places convey.
They have a punch card, every 10 bucks gets you a stamp, and after like 30 stamps or so you get 25 bucks for the store.