La Quinta Inn & Suites Portland Airport

If you want grade A hotel experience, this is your hotel, the staff is 10 stars, they make each guest feel like family and they go above and Beyond for everyone that walks through their doors, each staff member is friendly, and does their job extremely well, the Hotel is kept very clean, Kudos to this place best hotel I have ever stayed in, I could give them more then 5 stars through Unilocal but to be honest they deserve 100 of them

I got stuck here after my flight was delayed to the point where I missed my layover. So I stayed here for under 10 hours. With that said, for an airport hotel, I appreciated how clean this place was. I’m always a fan of hotels that have blankets/​comforters that can be washed in between every guest, and this definitely has that.
In terms of the breakfast, mehhhhh, it’s definitely one of those cheap buffet restaurants. They have the very basics — crappy/​grainy coffee, cereal, commercial pastries. I recommend that you plan to eat somewhere else.

Stayed here twice on a trip to the great northwest around Christmas. this was a pretty solid hotel. The price was competitive with other hotels conveniently located near the airport, and this one was near the place we rented our car. on our second go around, we were upgraded for free to a suite.
the only real downsides were a lack of parking (not impossible, just hard to find a spot) and somewhat uncaring staff. they aren’t rude, they just seem like they’ve got other things to do than deal with me.
overall a good spot for a stay in Portlandia.

This is one of the best hotels I’ve stayed at so far! There were so many things that I appreciated about my hotel stay here, but the major ones were the customer service (special thanks to Britney!), the prompt Shuttle service that took me to/​fro the airport as well as the Cascade rail station to get into the city, and finally the amazing breakfast (hot biscuits and gravy with sausage were the best!)
They also provide a great workout room along with a swimming pool!
Another great perk are the fresh cookies they provide in the evening!
All in all a great place to stay. Would highly recommend this hotel for anyone coming to Portland!

This was seriously the worst hotel I’ve ever stayed at. First of all, the staff we’re not friendly at all nor were they accommodating.
A couple of weeks ago my gf and I decided to visit Portland for the weekend for the the first time and I hate to say this but my stay at this La Quinta almost ruined it for me.
First, the smell. Even though I requested a Non smoking room, the floor that we stayed in smelled like cigarettes. As an ex-​smoker, the last situation I want to be during a vacation is to smell cigarette smoke. I stayed on the first floor (which technically is the 2^nd floor but they call it 1^st floor) so if you do not like the smell of smoke, stay away from the first floor.
Second the staff. It seems like they hire high school students to work the front desk but they’re just on their phone the whole time and wouldn’t say anything unless you approach them. I wish management would train their front desk a little better to give that hospitality. I’ve stayed in stayed in far worst hotels but at least their staff was friendly. Please, retrain your staff or at least hire new ones who will take their job seriously.

If I could give a zero I would. This place is the worst La Quinta Inn my family has ever st as yet in. We stayed at this hotel October 9, 2015 for two nights to attend a church event.
After a long 13 hour drive to the hotel, and after talking to other church members I found thst I was not given the group rate. I mentioned this to the person checking me in and was told I reserved too late. It was a complete untruth because I know of others who reserved a week after I did and got the discount. I let that argument go because I am physically tired.
Hours before we checked in I called the hotel and requested a room on the first floor. Checked in and got the top floor… and the person checking me in… aafter handing me the keys says … «oh I see you requested first floor, would you like me to change rooms?» Again, too tired to argue.
Because it was such a rushed weekend, we forgot two sandals neatly placed under the bathroom sink. Called the hotel and asked them if they could mail my sandals to my home. I’m willing to pay the fees. Got a call back and was told only one of the sandals were found. Let me explain what I lost. They found my daughter’s rubber flip flops but NOT MY HANDMADE ITALIAN LEATHER sandals. How crazy is tgat. They were side by side.
Integrity, professionalism, care … seriously lacking in this La Quinta. I will never ever reserve here again!

Check in is 3pm. It’s 3:45 and I’m told I have to wait 45 minutes before I can check in. We have plans tonight and need to leave here in 45 minutes. Not acceptable. The front desk staff sees no issue with it either. Nor have they tried to accommodate my needs. Won’t stay here again.

We stayed at the Portland, Oregon airport La Quinta in June of 2015. In the 50 years I have been traveling, I cannot recall a worse experience at a hotel. It started when we arrived and were informed that the Park-​and-​Fly Rate we have thought we booked was not available in June. The manager informed us that the web site was misleading about the rate and though they had had numerous complaints and situations like ours, it had not been changed. All she would offer is to call another hotel for us. As nothing else was available, we were stuck staying there and paying extra for our parking. The room was dirty, with paper thin walls and my wife awoke to numerous bug bites. When we returned from our trip and called from the Airport Hotel Kiosk for a pickup and after telling the person we were talking to we had all our bags, we were told to hang up and call back from the pickup island, 25ft away. When we called back 30 seconds later we were placed on hold for 5 minutes. We did voice our concerns and dissatisfaction to the front desk and were encouraged to use social media to complain as we were told «that is the only way things get changed around here». So here we are and I would encourage you to avoid this hotel when in the PDX area. I will say the shuttle drivers were very nice and efficient.
P. S. Based upon this review and the survey we filled out, LaQuinta refunded our night’s stay and parking fee. Though we do appreciate this, we still won’t be back.

I don’t get the negative reviews for this LQ location, feel free to confirm that. If the reservation was done over the phone or another travel site the negative review should be tied to that not your ‘stay’ here. Also, if the 5 star treatment is what you expect, then you must book at a 5 star location. This is not one of them so its unfair to rate them badly for something that’s not promised.
This was the first of 10 LQ stays on a road trip.
PROS;
— hotel and rooms were clean
— staff was helpful and accommodating
— breakfast food was always topped off so everything offered was always available
— free parking
— free internet
CONS;
— I agree with another reviewer that it’d be nice to have healthier options for breakfast. Not to say that it was bad but I stayed 2 weeks. I had a fruit, boiled egg, and coffee/​tea… e v e r y s i n g l e m o r n i n g.
I’d stay here again and would convince others to do the same. We didn’t want to leave.

I loved everything about my stay here! The room was nice and clean, the breakfast in the morning was great, and the shuttle to the airport was right on time.
I highly recommend this budget airport hotel to anyone!

Nice hotel. Decent price. Convenient. Ask for the double room with 2 TVs. It’s a large room. The single king is tiny. Cookies at the front desk were good, nice flatscreen Samsungs, comfy beds with nice sheets. Improvements: some hair in the bathroom, mold stained shower curtain. Couch stain. Would stay here again. Takes dogs.

We recently stayed here — friendly staff, nice clean room, nice breakfast, no surprises. Recommended!
Breakfast starts — I believe — at 4:30 a.m. I asked if anyone eats breakfast that early and the clerk said, yes, guests who are flying out that morning often eat that early — a nice touch to provide an early breakfast, although we ate much later.

My wife and I stayed here in April 2015. No big problems, no surprises. I paid $ 71/​night AAA rate so it is cheap. Breakfast food is good but the room gets very crowded. Generally this was what I expected. Restaurants are located a short walk from here, but you must cross a busy highway to get to the restaurants.

I stay here quite often and have to say i was disappointed with this visit. I live in pdx so my reasoning for staying is the spa. I have a bad back n only thing that saves me from their beds is relaxing in the spa. Well if course this visit it didnt work. Kind of a waste of my time and money needless to say.

Great location to where we needed to be… breakfast buffet was decent… one big problem though. my family and I left the hotel for the day and came back to our room and it had not been serviced. I went down to the front desk and questioned them about it… they said that our do not disturb sign had been up when housekeeping had been up to our floor… the sign had been up for less than an hour while we were down getting breakfast… they seemed apologetic and gave us towels and when I told them we’d be gone for dinner they said they would send someone up to clean the room… came back from dinner around 11 pm and our room still hadn’t been done… very disappointed. .we won’t be back.

Family and business associates stay here. Rooms are clean always, they go the extra mile for guests. Real close to the airport and they will shuttle you there. Rates are affordable here and the faces behind the counter don’t change. Great choice

Great service from check in to check out. Quick and efficient which is what I like. I stay in multiple hotels in cities all over the U.S. And Europe every week so a quick check in process is always appreciated. Staff was friendly, rooms were clean and location was great. Will be back again

Was very impressed with friendly people at front desk, they offered to bring my bags to
My room. The room also was clean and my wife was happy with the room smelling nice

Pretty good hotel for the money. Room was nice and recently decorated. Coffee machine in room, free coffee downstairs 24/​7, nice pool and a great staff. They were extremely friendly and helpful. Overall a good experience. The only drawbacks were an elevator that was extremely slow and an outdated workout room.

Dang… Ten thirty at night and the power goes out. Not even a generator in this place to light halls. Hearin the manager say he has no key to generator. Seems like surrounding area is lit. Wonder what’s up with this? I came down in case of fire. I was asleep.