Kaya General Contractors

Terrible costumer service! I made an appointment with this company, only to receive a call a few hours before they were due announcing that they were cancelling my appointment. I explained I had taken the day off work to get this appointment and the only other time I had available was on the weekend, and they don’t provide any services on the weekends. The woman on the phone told me they were too busy with other jobs. Then she had the audacity to recommend I find someone on Craigslist to come do the work! Not only does that make it clear that they don’t care about having my business at all, it’s insulting that they would recommend I do something as dangerous as find a stranger on Craigslist and invite them into my home. I would NEVER recommend this company based on how they’ve treated me in such a short period of time.

We recently worked with Kaya contracting and couldn’t have had a better experience. After contacting multiple contractors who either never showed up for an estimate or never followed up on their estimate, we were able to find Kaya. They were not only on time to give an estimate, but the same was true about the job they did. It was incredibly efficient at a great price and the final siding product was great. I can’t speak highly enough about the professional manner that they conduct business and the job they do. My experience could not have been more different than a couple past reviewers. I recommend them without any reservations.

I debated about whether it was appropriate to give a star, but this company did answer my email inquiry, so it seemed fair. Unfortunately, during the call, the representative told me it would likely not be possible to finish my basement for any less than $ 50,000.00 but set up an appointment to do an estimate anyway. Of course, he didn’t show up today. After reading the other reviews, I feel thankful for this small mercy.

I would definitely not work with this company again, nor would I recommend this company to anybody who wants either respectful, conscientious, or quality work done in a timely manner. We had work done by Kaya a few years ago and the experience was exactly as described by the other negative reviewers. They may put up a good front for their first impression in order to get your business but after that, good luck getting them to respond to inquiries regarding details of the work or when work will get done, etc. Greg was entirely absent during the construction and we were left having to deal with one of his other employees who we found very gruff and rude. The work was eventually completed but we ran into problems with the work years later and they were unwilling to talk with us about remedying or even acknowledging the situation. I emailed Greg and was forced to speak with his other employee who insisted on talking to «my husband» about the matter even though I had been the main contact on the matter — um, sexist much? I also got the distinct impression that our job, at under $ 20k, was at the bottom of their priority list.
Since then, we’ve worked with other contractors who, in comparison, made us realize just how AWFUL Kaya was! I urge you to look elsewhere because there ARE far better contractors out there! Contractors who will actually be present and inspect the work during construction, who will honor their projected timeline, who will reply promptly to calls and emails and, most importantly, who treat you in a RESPECTFUL manner.

I am a Plumbing contractor have been working with Kaya General Contractors on and off since 2002. The owner Greg Martin is sincerely concerned about his job, his employee’s performance and most importantly about customers needs. I have not seen over the years any of them cutting corners or doing bad job and this is what matter. «THE WORST GENERAL CONTRACTOR» would be the one which take you money, start something and then disappear. I would recommend this company as thousands others who unfortunately do not have time to write theirs positive reviews as only Judy F. did (I was her plumber by the way).

By far THE WORST GENERAL CONTRACTING SERVICE BY FAR. The owner has no business being in contracting. He only once visited our construction site and didn’t even do a walk through, even after our numerous complaints pertaining to the employees, Mike especially, and the disorganization of the project. A project that was maximum a two week job, turned into a grueling 45 days of Mike the employee showing up late EVERY morning, taking 2 hour lunch breaks and leaving the site before 4PM, EVERYDAY! To top of all this, Mike left his subs to do all his work, his clean up and his mistakes. The continuous complaints to the owner were to no avail. He was too busy defending his employee (when never even here to see the destruction Kaya caused) that the issues were skirted around. They purposefully issue «add on» bills when the work was already stated in the contract. They didn’t even complete two parts of their contract and WE had to finish the insulation and pain. Hands down, I would NEVER recommend this company to not even my own worst enemy. They will make a job into a nightmare. BEWARE as this company is unprofessional and not talented at all. If they treat their homes in any manner than they treated mine, I can gaurantee their homes are falling apart!