Ipnosi

Bad customer service. After getting home, I realized they didn’t take the sensor tag off. Went back a week later without the receipt because I no longer had it. The sensors didn’t go off the time I bought it or the time I went in to ask to have the sensor … They then were uncooperative with taking the sensor off. Yes, I probably should have kept the receipt, however the store should have been more considerate & understanding that the customer had to inconveniently come back to fix a mistake the store made originally

Great clothes, many made in the USA. Reasonably priced, too. Customer service ranges from apathetic to rude.

5 stars for product selection! They have a lot of unique, yet affordable clothing and accessories. I picked up a super cute astrological sign necklace for only $ 19.
1 star for terrible customer service. The shop girl was super rude to me when I asked for help. She seemed annoyed that I was interrupting the task she was in the middle of.

I really didn’t anticipate shopping this neighborhood on a recent summer vacation in Portland. Stores like Restoration Hardware and the like are a clear indication that I’m out of my price range. However, my daughter caught sight of an adorable pin-​up style dress with bicycles on it in a window we strolled by and begged to «just go in and look.»
We found maxi skirts, tie-​die blouses, flowy cardigans and sundresses, and the most adorable printed leggings. There was only one sales associate there, but she was extremely helpful, finding us sizes and styles that suited what we were looking for. My daughter ended up with an adorable cold shoulder style tunic top and two pairs of leggings (one on sale for $ 10!) to match, and I actually found a skirt and a dress. I don’t often find wearable clothes in cute little boutiques like this, but instead of being made to feel like an out-​of-​date mom (which is what usually happens in stores like this), I was made to feel like a valid customer interested in finding cute clothes.
The service was friendly and attentive, pointing out things we might have missed and sale items. We can’t wait to hit this little gem on our next visit!

I have been going to this store off and on for many many years. It is also a hit or miss for me too. I have had times when I’ve gone in and found very cute items. Then other times there is nothing really worth buying. I do think certain items are over priced but I guess that’s to be expected from a small boutique.
As for the return policy and everyone bitching about it… they state «All Sales Final» on the receipt. They always have. I don’t think the sales associate forgetting to mention that would be considered bad customer service. But more like bad customer acknowledgement of their receipt (Which you should be looking at before you leave the store! Duh!).
I’ve always been treated with kindness, respect and professionalism from the girls there.

I stopped in here because I liked the look of the comfy looking scarves and flowing dresses in the window. I found a lightweight, oatmeal colored hoodie for $ 36 and tried on a few other tops. Their sales prices are fair but I don’t think I’d spend more than $ 50 at a store with such a rigid return policy. I must say that said policy is on a placard at the counter and my receipt so there weren’t any surprises when I went to make my purchase. Pretty store with cute leggings ($ 16), scarves ($ 20 – 40), and some delicate jewelry ($ 14 – 20 per piece) that’s worth a look!

This store is very hit or miss for me. The hits are their sales. I’ve found amazing dresses for $ 10 – 20 dollars, compared to the original prices of $ 50 – 80, and for that I am truly thankful that this storefront exists. I have had a few experiences where the sales clerks have just been on their phones/​talking to each other instead of helping when I’ve needed it, and I think that’s a bit ridiculous, but overall, the staff is friendly and willing to help. There are definitely a few brands that you can find online for 30% less of what Ipnosi charges, but typically their pricing is fair.

If I could give a negative rating I would. The clerk never informed me of the no refund return or exchange policy before I bought their crappy clothes. I tried to return a $ 64 dollar dress with a busted zipper two hours after I bought it. They refused to refund my money and give me anything as a replacement. Their customer service is awful and their clothes are awful and they won’t stand behind their products. DONT GIVE THESE PEOPLE YOUR BUSINESS!!!

I just tried to do a dress return. They wouldn’t even give me a store credit??? It was a Sale dress, but the girl who sold it to me never mentioned the sale items are final and non– returnable :(. It didn’t have a belt and she didn’t even find me one or offer to lower the price.
ALL that — does not represent good Customer Service. Because I wasn’t informed at purchase of this policy, I will never go there again. Who doesn’t let you return these days? I will go to Fred Meyers next time, they return no matter what.
This was important in particular b/​c this dress was for my wedding and the sales girl knew that. It ended up not being the right style and the money back was going back into the wedding budget… :(
Thumbs down for unyielding store policy!

Love this boutique! They have lovely clothes, some are quite reasonably priced. Very helpful sales associates that have always given their honest opinion on how flattering something is or isn’t on me. Some of the prettiest dresses I own are from this shop. No returns or exchanges on sale items, so be sure it fits and you really like it if buying from sale rack.

Today I went to exchange a shirt my 10 year old daughter bought and it was way too small they would not exchange it for another shirt or credit towards something else. Yes on the receipt it says all sale items final, but not once did they tell my daughter you can not return. The clothes here are fashionable but low quality you have to be extremely petite to fit into and if you wash them they shrink. I have lived in the nob hill area for 6 years and have bought many items at store each time I am disappointed either in quality or customer service. Do not waste $ unless you buy items for less then $ 10 you can maybe take them to buffalo exchange in a month or so of wearing.

Wow is almost all I can say. The fashion is great and not too expensive. The staff are there, friendly, and willing to help but not pushy. I love the fashion! It’s not all daring pieces that show a lot of skin or work-​appropriate clothing (lots of casual styles), which made it easier for me to shop here. I got a pair of leggings moderately priced, and love them. The enviroment is friendly. You don’t feel like you need designer brands printed on your shirt. I enjoyed my shopping experience.

Love Ipnosi for trendy dresses and cute tops. Fun selection and fantastic prices. I wouldn’t say it tends to be the best quality clothes, but perfect for trendy items. Fun selection of jewelry and accessories too.

Ipnosi is a hip little clothes/​accessories boutique up on the heart of NW 23^rd. It’s a must-​stop for me whenever I’m in the neighborhood.
They have great, unique and fashionable clothes. In fact, gasp, as I look down right now I’m wearing a sweater I bought there a year ago and it’s still one of my faves.
The staff is friendly and helpful and they have a wide range of clothes from very casual to very dressy.
It’s a little spendy for the quality of the clothes — but if you’re looking for a better deal — hit up the sale rack in the back of the store which always has some goodies or go over to the east side and stop by the Ether Warehouse (owned by the same people) and their discount clothes are on a sale rack are sure to offer you some smashing deals!

Having enjoyed most of my tax-​free shopping in the downtown area, I am glad I made a stroll down 23^rd. I didn’t know what to expect of the little boutique stores in Portland, but found Ipnosi to be really cute!
Price Wise– clothes here were decently priced. Think a mix of Francesca’s closet/​F21/​HM and some Urban Outfitter. I am sure you can find some stuff here even if your budget starts at $ 5. They had a good sale goin on outside their store, and I was happy to find a crochet tee for around $ 10. Other items I saw in store were cute blazers priced at $ 30-​$ 50.
They also have various accessories, so worth a look if you’re strolling by!

This store reminded of Theory back in the Bay Area. They have various stylish clothes and accessories that I enjoyed browsing and trying things on. Prices are reasonable especially for the items that were made in the USA. I ended up buying a casual floral printed dress.

I normally don’t write about my shopping experience because I don’t go out intentionally to shop for clothes and see what I can find. If I want something, I will go out and look for that certain item and get the heck out of the dang mall. My girlfriend said that I’m like a man! hahahah okay fine then. :)
I love Ipnosi, I got a cute scarf here for $ 10 & cute white top with attached necklaces for $ 17 (which was so not me in my mind, but it worked well at the party).
Took my girlfriend (from Southern Oregon) here, she went nuts at this store (maybe that’s why it caught my attention and that’s why I’m writing this review).
The staff was very helpful and super nice…
Lovely things for girly girls and their friends. :)

I tour boutiques in every city I pass through, and was delighted to find Ipnosi. It was really reasonably priced, with distinct pieces and some designers/​lines I had never seen before. The sales associate, Marni was super cute and really helpful. Contrary to a previous review– you can totally shop here if you’re petite. You can also bring your boyfriend, because their mens racks are awesome as well. I walked out with a new maxi skirt and sweater and my boyfriend got two tees! I’ll definitely stop back if I’m in Portland again.

I go here, like, a lot. I rarely buy anything at full price, because it so frequently ends up on the sale rack before I have a chance to wear it… but you can’t hold it against them for always being on top of the trends and keeping it moving every week. The clothes are great, and often you can pick up styles that aren’t in style yet, so they have great longevity, and they’re like little fashion forecasters, I don’t know how they do it, just a keen eye, I guess.
My only complaint is that the clothes are rarely of the stretch-​friendly variety, and haven’t ever been in the 8 or so years that I’ve frequented the place, so TRY IT ON! don’t trust things that look like they’ll fit, take the time to actually squeeze into the little dressing room and make sure it fits:)

If you’re petite, this is not the place for you! Yes, Ipnosi has good clothes and accessories at great prices, but being 5 feet, the tops and hats didn’t fit well.
Also, the person at the cash register was extremely standoff-​ish and snotty. When I asked her for some help, she gave me the I-don’t-want-to-be-bothered look and was cold throughout my time there. I was so put off that I didn’t feel comfortable asking her for more help in reaching some items on top shelves that were out of my reach. I don’t recommend going to a place where the staff shows no inclination in helping customers. What horrible customer service!