Hankins Hardware

These guys are so friendly and knowledgeable, you won’t even care if the prices are kinda high. Plus there’s something so charming about the fact that they opted for a garden out front instead of a parking lot. Oh, Portland, how I love you even despite all the douchey high-​rises. But seriously, give this place a shot. Unlike other hardware stores *cough*homedepot*cough* the people here actually know what they’re talking about and are very helpful.

It’s great having a neighborhood hardware store, like the good ol’ days! Just today, I walked in to get 2 keys made. I walked out maybe 5 minutes later only 4 bucks poorer. Great service at a great price!

I’ve stopped in here several times for assorted items ranging from ladders to sealant and glue and the staff have always been, quite literally, excited to help me find what I needed in thrity seconds or so. They don’t have a hundred choices in screws like the big box stores, but the staff knows exactly where everything is and it’s a nice little traditional hardware store. The front area is even landscaped nicely, instead of being paved parking, so be aware that if you plan on purchasing 10 bags of cement you might want to consider another option. I’m sure they’d still try to help you get what you need, though.
It’s a nice alternative to wandering the warehouse isles of the depot or whatever, especially if you just need that one thing and don’t have the time to drive across town for it.

I always had very good service here. They always have been super helpful and had what I needed. Best hardware store in town

Helped me solve my key problem and several other household-​life-​upkeep problems in under 10 minutes. Friendly and fairly priced and magical.

The store has great selection of items — not only a place to go for emergencies, etc… staff are all friendly and usually go beyond the call of duty. And — if you’re lucky, you’ll get to pet a cat!

Best hardware store in Portland. They don’t have huge machine, appliances, or every item under the sun — but when it comes to the essentials of home improvement, hardware, and tools, this is it.
Brian is the man.

So much better than Home Depot. Of course, selection is not as enormous but for every project, I always start here. The staff is always enthusiastically helpful and friendly. They don’t mind talking through problems and helping neewbie DIYers.

Just like what Danni D., said, this place is top notch.
A family-​owned hardware store that has all of the basic essentials packed into a one-​story inner-​city building. They have EXCELLENT service, knowledgeable employees, and fair prices. Plus they have an awesome example front yard/​garden to give you real ideas and advice on how to setup your own garden!
No, they aren’t as big as a Home Depot or Lowes, but they are so much closer being located at 17^th and Hawthorne.
I’m now going here for all of my basic tool, key-​copying, and hardware needs!

These guys and gals are so great every time I come in with my little 1 year old – which is a lot these days as we just bought a 100 year old house. They try their best to entertain him with a piggy and popcorn while simultaneously identifying the obscure parts I’m describing as «the thing that connects with the part on the appliance.»
The store is small, but the selection has only let me down once, when apparently the part I needed was specific to my dishwasher. They educated me about what the part does and how to install it and put me in touch with the right store. It was above and beyond.

Great store. Staff is very attentive and helpful. Couldn’t ask for a better experience. Thanks!

Love this store! They really have nearly everything you need. It is so helpful to brainstorm with their helpful staff and come up with just the right widget. Easy parking and close to home. Perfect!

I was gonna say my opinion may be biased as I am friends with the manager, but after seeing that this fine hardware store has 18 reviews with no less than 4 stars, I see that Raymond and his staff have perfected the art of customer service. THIS is the place to go for your hardware needs folks.

Love this place. Everyone is super friendly and helpful. They really get excited helping you with your projects.
First time I came in they were blasting Sabbath. I’m pretty sure one of the guys is in Red Fang.

We recently moved in a new apartment that needed a few repairs, so we went here to pick up supplies. They have a very good stock of hardware, paint, etc. Even though it’s a small looking store outside, the inside is packed with most of the things you need for home repairs or projects. The staff are really friendly and helpful. Also, everything were fairly priced.
So yes, go support this mom n’ pop shop! Also, there was a cat there roaming around the store when we got there, so that’s a bonus! CATS!

Honestly, I wanted to go a diatribe about how the whole of the USA would be so much better today if we went back to a former culture of mom and pop shops who truly valued and cared about the given needs of their business. Unfortunately in this ever advancing economy, this ideal, is just a after thought to needing to get the best value for your money.

Enter, Hankins Hardware! How this wonderfully convenient and well stocked family owned hardware store has flourish is a true testament to both the value and service of its owners and employees. Over the course of the last few years since buying a major fixer house in the area, I have gone there for literally every bit of needed hardware in my house, not once did I ever leave disappoint about cost or without the random needed part or tool. Also, the staff has been very helpful in regards to schooling me, in terms of what is required for the giving job at hand.

So, if you care for «old fashioned» ideals while still getting the best value for your money, I strongly recommend Hankins Hardware!
Bonus…Meow, for the in store cat!

These guys are so helpful.
I hope they live long and prosper.

Even if you know nothing about home projects (like me!) or are more advanced the guys here will help you out. They are VERY patient.
Returns are an easy process and they stand behind their products.
The prices are fair.

Got to give this business props! I know more than I want to about construction, remodeling and repair of houses, especially older. My friends broke their front door lock cylinder — what the key goes into. I was able to repair it with some extra parts I had. When we went to Hankins to get new keys for the new cylinder, the hardware Dr Spocks quoted a ridiculously reasonable price for rekeying the lock. Not only is this a cool hardware, and helpful, they are very, very reasonably priced lock Spocks. But they are total honest pros though, they will not copy keys that say «do not copy» or «do not duplicate», but freely offer advice if you are polite. What other hardwares have a cool garden in front? Recommended!

This store is stuffed to the gills. You need it, they have it, though it is quite likely you will need their assistance finding it. It is a throwback to to the days when people expected, and received, excellent customer service.
It is not much of a «wander around» store, but frankly, I think the majority of our home improvement projects are extended in time because of the countless hours we spend wandering around some of the big box stores looking for just the right things. Coming to a place like Hankins, someone can walk you through all that you need, and hopefully eliminate (or at the very least drastically reduce) the number of «oops, I forgot X» trips.
Fabulous location, friendly staff, and more stuff per square inch than the unassuming outside of the building suggests.