Fred Meyer Employees Federal Credit Union

My family has been a part of this CU for decades. Years ago I was given a small car loan to build credit on a car I owned outright. Since my credit was «challenged» at the time, my interest rate was less than favorable. I took it anyway and continued from there. Since I have originated this loan, I have experienced some of the most unprofessional interaction with the personnel at FMCU. Today, my credit is very good, yet I’m still talked down to, lectured, and spoken to in a way that most members wouldn’t put up with for a second. «If I had that happen to my credit, I would do everything I could to prevent it,» is a common statement I’ve heard from them several times. They refuse to modify my loan and lower my rate, despite my good credit and stellar payment history with them. They have even gone as far as to tell me that any other bank who loans to me is doing «bad business.» I have worked very hard to clear my name completely, and operate within the nearly impossible parameters FMCU seems to require. Still, I am treated as a second-​class citizen as I feel they have branded me as such. I wouldn’t recommend this tiny little mom-​and-​pop CU to anyone. There are many other options in Oregon. If you aren’t perfect, run the other way!

As a former Fred Meyer employee, I am lucky enough to be a lifelong member of FMCU. This is such a convenient and friendly credit union.
Although they have very limited branch locations (basically, just this one, unless you want to visit FM’s headquarters) they have friendly tellers who will help you through any transaction over the phone. I maintain a savings account at this branch and regularly withdraw checks by phone. They almost always arrive the next day in the mail, just in time for me to pay my credit card!
When I do have to stop in the branch, they are never busy and always have time to help me out with a smile. They worked closely with me on a couple of car loans, they’ve met my demands on a CD rate… they are just plain awesome!
They lose a point for the inconvenience of only one location, but all the other needs I have are met quickly and efficiently.