Eastside Auto Sales

Great experience for son Mitch in buying his first car. Thanks to Rick Carpenter and Ray Schmidt for working with us to make the process easy and affordable.

Eastside Auto Sales:
I came in with my dad back in late November looking for a car after my old one went to hell and ran into Darrel «DC» who wouldn’t even show me any vehicles until he ran my credit score (I should have known then). My credit isn’t amazing but good enough DC decides he can show me some cars in my price range — or I’m sorry, he can show my dad some cars in my price range since he hardly acknowledged me the whole day I was there, even though I was the one financing the vehicle. So I find a car I love, to which he assures me runs perfect and was thoroughly checked.
A month later I drive down to Southern Oregon to visit my dad for Christmas and lose my brakes on the way down. There was a hole in the brake line that my dad luckily was able to fix — annoying, but not the end of the world and luckily nothing more serious happened…
Fast forward to a week ago and my car starts leaking this chocolate milk looking type fluid out of the radiator. I take it in to get checked and the fluid has gone into my transmission… So now I have to replace the radiator AND the transmission in a car I have made FOUR payments on for $ 2500+. Do yourself a favor and don’t ever buy from this lot… Or at least not from DC. What a freaking joke!

Wasted my time. Apparently, all their cars are looked over by a mechanic upon entering. After finding a vehicle, agreeing to a price and beginning to fill out paperwork, I asked to see some paperwork or any sort of documentation and that’s when things went sour. By the end, the salesman was really rude to me and told me he would have a mechanic look at it the next day. I had little hope of him working with me the next day because of how things ended. Sure enough, he called at a time I said I was unavailable and left a message to tell me that there actually was something major wrong with the engine after all upon the mechanic checking it out and he wouldn’t sell it to me. I will never go back. Close call.

I went into Eastside looking for a reliable car for my wife, at a reasonable price. I had a great experience. I was greeted by James, a salesman, within moments of walking on the lot. He showed me a number of vehicles within my price range, and patiently let my wife test drive every car she was interested in. We explored things outside of our price range as well. He even walked us over to their other lot to find more choices.
At no point did I feel pressured or hurried. James was upfront about the history of the vehicles we looked at, making sure we knew all potential problems, and even steering us away from vehicles that may not be reliable enough. This was a surprising level of service. Eventually we found the car we wanted, but it was a bit out of our price range. He called the lot owner and was able to bring it down to a price we could afford without any trouble.
Finally, the lot handled all the plate/​title paperwork for us, and even called our insurance company for us to transfer coverage from our old vehicle. The final purchase was as simple as handing over my credit card and signing a few papers. So easy!

I visited this dealership a couple of times. I found the first salesman nice and helpful. (The only reason gave this review 2 stars instead of 1) When I went back to potentially make an offer on the car the salesman who helped me was too pushy, I told him how much I wanted to pay for the car he went and «called» someone to see if they would take the offer. He came back and wanted a bit more than my offer. I told him I would think about it but there was another car I had been looking at he became very rude and hostile. He made comments that I was going to get him in trouble and that it was a waste of time. I didn’t end up getting the other car I looked at, however decided not to go back here either because the salesman was so manipulative and rude.

Purchased a vehicle from them this month. Daryl was friendly and not pushy. They were reasonable to negotiate with and provided documentation that was available for the vehicle we were interested in. As with every dealer at this level, its buyer beware and better to check the vehicle out before you agree to buy. I knew what I was getting with the vehicle we purchased and the fixes were minor enough that I took care of them to save some money.

I would not recommend Eastside. I dealt with James and Erik. They do not hold to their word and I would consider them untrustworthy. I took time to deliver them some goods at a fair price of which they verbally agreed to the terms. Upon arrival they low balled me and refused to pay the agreed upon price. A very low handed shady racket to pull on a family guy just looking to make a fair deal. There are a lot of fish in the sea, throw this one back!

I was looking for a very specific car in a very specific price range when I found it on Eastside Automotive’s lot. I took a test drive with James, who was friendly but not pushy and has been working for this business for nearly 5 years. I also worked with Darryl who coordinated the pre-​sale inspection with me and was prompt in returning my phone calls.
The lot (lot #1) was busy when I got there and James was having to run between several different customers, but he accommodated my super limited time frame for taking the car for a test drive despite having many folks vying for his attention.
This is not a super fancy, frilly lot, but they have a good selection of reasonably priced used cars. As in any major purchase the buyer has to do more than simply print the carfax. I also did my due diligence and pulled the car fax, ran full vehicle history reports through another car history service and spent the $ 130 to hire a mechanic to do a bumper to bumper pre sale inspection on the vehicle. Once that inspection was done, Daryl coordinated getting the minor, but necessary repairs found during the inspection completed to a standard at which I was willing to pay the full asking price on the car.
The dealership was very reasonable and fast in their negotiation on the car and we were quickly able to come to an agreement on a purchase price and terms. They faxed the required paperwork to my bank immediately.
Not even the fancy dealers are going to know what is going on with every car and every trade in on their lot. My experience with Eastside Auto Sales is that they have a good selection and if you are a friendly, reasonable buyer who does his/​her homework you will walk away satisfied in your dealings with them. I will be sure to update my review if anything changes, but have been happy so far.

DO NOT BUY FROM EASTSIDE AUTO. They sold me a horrible car and I regret the sale. I have only had this car for three months. The tranny went out on the way home and they fixed it after fighting about it. and I have had a ton of problems with them ever since.