Donut Palace

I rate Donut Palace a ¹⁄₅ for the service I had only today not the quality of the food or anything like that… So, my friend and I came inside around the afternoon and there wasn’t much of a variety to choose from because most of the donuts were sold out. However, I had never been there before so I decided to look around. While I was deciding on what to choose, I noticed that the employee was coldly watching my every movement. It became apparent to me that his attitude was becoming increasingly annoyed, when I had just been there a mere 3 – 4 minutes. That’s when he muttered, «.GET the apple fritter.» I replied that it seemed to have too much sugar and in a slightly mocking way he replied how all the donuts had sugar. Of course I am aware that all the donuts contain sugar, however the amounts of sugar in each type could differ. Few moments later, he took a paper bag and started to aggressively and obnoxiously open the paper bag even when I had not ordered yet. By that point, I didn’t really feel like buying a donut anymore. I told this young man that he didn’t need to stay any longer watching after me and that I would call for him if I was ready to buy one. The employee disappeared into the kitchen and I could hear some bits of the conversation that he was having with another employee. If my hearing did not fail me, I believe that he called me cheap. Finally, I decided that I was definitely not going to buy a donut. I left and thought it would be the end of seeing that employee. I was wrong. I went inside a small, nice restaurant, Teriyaki Bowl, that is right next to Donut Palace and that my other friend was eating in. After having been seated for maybe 1 minute, I saw the doors of Donut Palace swing open and out came the same rude employee and he was looking in one direction after another until his eyes met mine. He went inside Donut Palace and a few moments later, he walked inside Teriyaki Bowl and stood in the ordering line which was next to where I was sitting. I thought he went inside to order, however, without a pause, he kept glaring at me. Finally, when the Teriyaki Bowl’s employee asked about what he would like to order he replied how he was just looking. That’s when I looked over at him and our eyes met again then he accusingly asked about why I had not ordered and I replied that I did not know. Although, I clearly knew that it was because I did not want to order from someone who did not give me the respect I deserved, especially when I had tried my best to treat him with the respect that he and everyone else deserves. After hearing my response, without another word and another mean expression, he left. A few hours after that experience, I became angered about how someone who is getting paid to work could treat a customer in such a way. It was as if he was harassing me to buy a donut inside Donut Palace and as if he was harassing me for not buying a donut outside of Donut Palace. *My friend has been to Donut Palace before today and said that she had an excellent time from the kind service of a different employee.*

Let us try a buttermilk bar right out of the fryer. I thought I died and gone to heaven. Went home with a dozen

Update on my previous review– this is now my favorite donut place in Portland. The raspberry ring is delicious, but my new favorite is the Bavarian cream. It is to die for!!! Their donut holes are also very good, come in later in the day and they may throw in a few extra donut holes if you order a half dozen. The best ever! And family owned!

They were cooking the donuts when I came in… I’ve never had a fresher, tastier donut in my life and that says a lot. I consider myself a donut connoisseur.
Update: I’ve been here several times since my first post and the problem I keep running into is they don’t have donuts when I go in. Literally had less than 10 donuts to choose from. I have yet to get a Maple bar in the 4 times I’ve been there… they never have them. My 5 stars that I initially gave them is going down because of the lack of donuts.

I stopped in today before getting bubble tea at the place next door. I got an assortment of half a dozen donuts. They were all decent, not too sweet, not too dry, not too stale, but I would definitely say that they aren’t anything special. I am a big fan of Blue Star Donuts in Portland, so I guess it really isn’t fair to compare those to these, but its hard not to. I would come here again if I was in the area but I don’t think I’d make a special trip.

It’s a solid 2.5. Not great not horrible. They are expensive. 9 donuts ran us 13 dollars. The guy working there didn’t want to give any one a chance to to decide he just kept saying «you ready?» To everyone including us. Probably will go somewhere else next time. Customer service is everything And they really lack in that area.

We saw the sign for donuts and my big (32yr) and lil (7yr) kids just had to go in! The cases were empty… but once we bit into the few donuts they had left, we knew why! We’ll get there early next time ;-)

Very good i went twice last weekend for the first time. qualiy doughnuts and fresh both times i went, staff friendly and nice comical. The place is clean and cheap they make coffee aswell, but i have not tried it yet because im a big Dutch Bros fan But i will reconmend it.

Cute donut shop right off highway 26. The selection is great with the typical donuts as well as some great specialty donuts. They have donut holes ($ 2/​dozen). Very decent deals for a dozen or half dozen of donuts. Also, they of course sell coffee in a variety of options as well.
The owner is super nice! He was helpful explaining the different donuts and let us take our time with our choice. I would highly recommend this place to others.

Best Barvarim Cream Doughnut and Raspberry Bear Claw and customer service is outstanding.

This place has become our Saturday ritual; a dozen Donut Palace donuts including both bacon donuts, lime freeze Rockstar (for me) and a 20oz Red Bull (for her) then we are ready to get our micro-​dog (Chihuahua) out for a weekend of fun filled events.
We can not imagine life without our Saturday trip to Donut Palace; they are as good if not better than Voo Doo Doughnuts; and we got married there! The pluses for Donut Palace; no crazy lines, perfect tasting donuts everytime, wonderful customer service and huge ass donuts!
Do not believe the haters; they think Krispy Kremes is a quality donut!

Today, I sampled a half dozen donuts. The apple and raspberry fritters are solid. The latte and coconut caramel latte donuts are quite good. They’re not fried, so it’s like eating a sweet roll, which I liked. Also, the frosting had a nice coffee flavor. I went gaga over the regular and chocolate buttermilk bars. They’re were deliciously doughy, i loved the texture. It was just slightly over glazed for my taste, but still really really good. I would definitely come back here for the buttermilk bars! Service was fast and friendly.

This is hands down the best doughnut place in town. They are the perfect consistency of soft and fluffy dough with a glaze that crushes its competition. They have tons of different choices for everyone on your list… Or maybe just more for you. Trust me you can’t eat just one. If you’re in the mood for a sinfully delicious treat, look no further.

I love the donuts here, not too sweet and not too oily, with an awesome selection. I would give them a 5 star if not for the fact that they charge $ 3 for a tea bag for the customer to assemble steep ourselves. Really, guys? I always bring my own drink when I come here.

The donuts are not only tasty but they are a good size too. They had a good variety and had some creative donuts that I’ve never seen before (like the latte donut or the raspberry fritter).
The staff is really friendly and gave us two more donuts on the house, and out of the specialty case too– the girl working was very charismatic and also gave us good suggestions.

Best damn donuts I’ve had in years!
The service was good, the person behind the counter was very courteous & quiet. The donut selection was out of control, I had so many to choose from & everything was reasonably priced. I highly recommend checking out this new establishment.

Very average tasting donuts and in my opinion not worth checking out. I tried the strawberry raised donut, donut hole, and buttermilk bar. The raised donuts were a bit dry and the cake donut or buttermilk had good texture with crispy exterior and moist interior but oddly flavorless.

I came here on April 27^th and ordered a raspberry fritter. It tasted delicious until I took another bite and then there was a taste that was absolutely disgusting to the point that I had to spit it out. I looked into the donut and found that there were multiple cigarettes baked into the donut.
I went in the next day to speak to the owner about this. He kept making excuses, claiming that no one in the building smokes and that he creates the dough all by himself. He also tried to take the evidence from me and refuse to give it back until we mentioned that we already had pictures.
It’s disappointing that something so disgusting as this happened, especially since the fritter tasted so good at first. I definitely will never return here ever again, especially after the owner acted so shady about the situation.

I’m a donut junkie. New shop, gotta stop. I’ve got my favorite go to spots and this won’t be one of them. They rate higher then the 7 – 11 around the corner, and the grocery stores that abound. The cake donuts are ok, but not great. The raised the same. The maple bar had a harder than I’m used to glaze which was ok, but the after taste not so much. Their strongest point may be their fritters, the ones I tasted were pretty good with a nice bit of crunch. Customer service so — so. I probably won’t stop again on purpose, but if someone else brings them into work I would try them again. definitely room for improvement, and enough quality is there for hope!

The cake doughnuts tasted greasy, but the raised were fantastic.
Got a raspberry fritter and a strawberry filled. The dough on the strawberry filled was amazing, and the filling was standard. The raspberry fritter was awful. You couldn’t taste the raspberry and there was a hint of the taste of bad oil.