Chase Bank

This is hands down my favorite Chase bank. This branch thrives in customer service, especially with my guy Nick behind the glass. I go inside every time and sure enough, Nick is running the show. There’s usually 1 – 2 employees when I go in but he’s always there getting my money with a great attitude! I come from Aloha to go here!

I have become increasingly fond of this bank since Chase took over.
I’m not involved in high-​powered financial transactions, and the Chase people are pleasant and accommodating when I’m carrying out my little banking activities.
It may have been due to the impending collapse, but the WaMu workers seemed increasingly dark, dysfunctional, and dysthymic before that bank went under.
I don’t like the idea of liking Chase… they’re ubiquitous– they’re the Borg– they’re Windows, but they’re also providing good enough services at this particular branch.

This is a review about Chase Financial Services on a national scale. I had some «lipo/​laser» work done on my tummy after years of fighting back to back pregnancies in the gym to no avail. I was financed by my salon with a zero percent loan over a 36 month plan initially with Unicorn Financial Services, which got bought out by Chase.\
Every payment was meticulously paid on time. On the last bill, my husband and I decided to pay off the remaining balance four days earlier than when it was due, allotting 11 full days before the final bill date. Somehow, the bill was not processed in time to meet the final due date.
Well, our plans to pay off our debt was foiled in the worst and most frustrating way.
When Chase bought out our loan, there were some days discrepant from the time I signed the loan with Unicorn Financial till the time Chase processed it in its own records, leaving a four day disparity.
Ultimately, my last payment did NOT clear me of my financial obligation, it left me a residual amount to the tune of $ 756 and change. This was the WHOLE loan’s interest due since I «defaulted» on the original contract date. Because I could not see the original contract date (which I missed by two business days), written in microscopic print on the final bill, I paid the final bill by the due date written at the top in caps that said «DUE DATE.»
Both Unicorn Financial and Chase said I missed the original contract date in payment, so it was up to them to charge me any interest. Because I could not remember the date of when I signed the agreement to pay and that I did not see the microscopically written alternate due date on the bill, I owed the WHOLE interest amount of the loan since day one.
No matter how much I bartered with Unicorn and Chase officials to charge me a late fee that was more reasonable, I was given the «Royal run-​around» and then finally threatened by a Chase Supervising Manager, Tony Reyes. He said that I would get my credit «black-​balled» and ruined if I did not pay the remaining interest.
I have filed Better Business Bureau complaints, boycotted Chase from any more of my credit card accounts, and shared this story with anyone who cared to listen about the crude tactics Chase uses to bully their customers into paying «default interest» fees added to zero percent loans.
So what did I learn through all this madness? Free is NOT free. NEVER purchase anything under a zero percent finance loan unless you read all the fine print and pay every bill according to the date you signed the contract. These tight financial times has credit companies like Chase rabid for any extra fees or charges they can «tack on» to make their ends meet, especially to honest customers like me who really don’t want my credit score «blackened» over shady tactics to make a buck or two at my expense.

I don’t even think they derserve the one star I gave them but you have to rate at least one star!!!
I’m with you on the fact that they keep giving me these non-​sufficient funds fees for almost no reason at all!
When they were WAMU they were pretty good but ever since CHASE took over it has been hell for my business account!
And they have the guts to post record profits for the year 2009 of 36.1 Billion in fees!!!
How can this be legal? What happened to the days when banks wanted you to keep your money there and did everything they could to keep you happy!!!
I’ve had it with them and I’m moving on to Onpoint or Unitus!!!
CHASE need to be shut down!!! All I hear is really bad reviews about them and how people are switching to credit unions!!!
I hope corporate burns in hell!!!

I don’t mean to undermine Sasha R’s great review, there was a time when I felt the same way about Wamu. That was before Chase took over the beleaguered bank.
Since the changeover to Chase I have incurred a total of $ 175 in –unexplained to my satisfaction– overdraft fees. The assistant manager made me feel to be a fool for even questioning the intentions of the bank to levy unfounded fees. A call to the 800 number yielded the same «We are the bank, and you are???» attitude.
It saddens me to leave after nearly 12 years but they brought it on themselves. I’ll add Wamu to the list of unscrupulous banks like Wells Fargo and the now gone First Interstate.

When was the last time you actually enjoyed going to the bank? I mean it’s great to get cash, and fun to deposit $ in your account, but when was it actually an enjoyable experience? Go to the Woodstock WaMu. It’s actually fun.
This branch rocks:
1. There is an actual drive-​thru teller window where you can deposit checks, and do all your banking from you car. Super cool.
2. It hasn’t yet (hopefully never) updated to those new obnoxious WaMu consuls where you go to the teller then have to do your own work by getting the money at a separate spot. I’m not actually lazy, I just think it’s weird that you are the one getting the cash, isn’t that what ATM’s are for?
3. The bankers were very friendly, helpful and actually seemed to be enjoying their job. I don’t see this much in many professions, and especially not at a bank.
Check it out, I think you’ll like what you find.