Bernie’s Car Care

Beth Bernard at Bernie’s Car Care is first rate and her dedication to service is excellent. Our family includes 3 daughters and 5 not-​so new cars which means one car always needs some, eh-​hem, loving attention.
I trust Bernie’s Car Care with the cars my daughters drive for these 5-​star reasons.

Star #1 — Integrity. Only the work that must be done will be done. When I brought in my 2006 Impala, I was convinced (by another repair shop) the fix would mean replacing the steering rack and for a cost that had me thinking it was time for a new car. Thanks to one of her great mechanics (Bob!) who took the time to diagnose the problem, the actual repair was to replace a power steering hose. This was a 90% savings!

Star #2 — Convenience. Bernier’s has loaner cars so your life will not be interrupted. I like this because it means the mechanics are able to focus on fixing my car without that «is it done yet» rush.

Star #3 — Value and savings. Bernie’s stands by the quality of their work and they do the right repair in the right way.

Star #4 — Service. From the very beginning, you will be in knowing hands and Beth will honestly earn your business. Beth knows her stuff and wants to help you. When she gives you an estimate, she’ll stick by it UNLESS the actual repair is less, which is always a great surprise! Her word, whether coming directly from her or as written on the signage, is her bond.
Star #5 — Trust. I trust Beth because she’s concerned for my safety, gives me straight-​forward information and then works on my behalf to get the work done at the best price. I know if there is ever any issue, she will make it right.
Btw, Beth Bernard’s cell number is printed on her business card AND she answers her phone. In fact, when I settled up with her, she gave me her business card, then asked me to call her anytime and for anything. You can be sure that I will!

I’m glad to have re-​discovered Bernie’s. I’ve been in a few times over the past few weeks and everyone has been very helpful, and the prices are reasonable. Some details:
— Made an appt, and was given a loaner car for the day while the work was being done.
— For another appt, was given a ride after I dropped off my car and then picked up later in the day.
— When I needed a fairly big repair, Beth researched parts to save some money on the job. Also, Beth and a couple mechanics took the time to drive with me, show me what was up with my car on the lift, and took a lot of time to thoroughly explain my issue.

Reliable, honest and the best prices in Portland. Have taken multiple cars here for service and inspections and always had great service and helpful advice

Great service, awesome staff, and they give you a loaner car for absolutely free if your car needs repairs that will take a while.

I’ve had great experiences and I’ve had not so good with Bernie’s. Beth has always been good about making things right if there is a problem.
The tire rotation free with an oil change is a great deal though so I would say if you’re looking for a garage you can trust start with that and go from there.

A non-​dealer garage that will charge dealer prices!