Bench Craft Company

FRAUD!
We had the exact same experience as Jason G and many others. We paid for golf course advertising which never materialized. Bench Craft even somehow used one of our expired debit cards and pushed through a payment we never authorized.
We have filed a fraud complaint with our bank and have contacted an attorney to retrieve our money.

This company misrepresents advertising opportunities. I got a call from then to place an add in a golf course guide with a local golf course. i was told, the guide will be given to patrons of the course for free. Turns out it is not the truth. The course guide is actually sold to patrons, and nobody wants to buy it, since it is city owned golf course, it does not cater to proper demographics. After talking to course manager, i was informed, he did not authorized the course guide. DO NOT DEAL with this company. Also, you might want to check out reviews on «ripoff​.com».

This is an update of my previous review. The company very quickly contacted me and worked to resolve the issues with the ad. As of this date we are satisfied. I found the representative who contacted us very professional and eager to get this taken care of ASAP and am impressed that they take customer satisfaction very seriously. Well done.

FRAUD. They people swindled me. Wish I would have done my homework. Doh! Taylor — or Tyler — or whoever just hung up on me after I asked why they charged my credit card again without permission.
I called the golf course where I was supposedly advertising. The manager said, «yeah, we get these little booklets from these people every once in a while. We just toss em in the trash. I’m really sorry but we have nothing to do with them.»
Nice.
I’m out about $ 2200.
Doh!

I would make this more of a 3 ½ star than a 4. My wife was contacted by Travis, about an opportunity to have her name on the back of a scorecard. She owns her own personal training business. We were not looking for many clients, we just wanted one or two more. My issue was I had not read the Unilocal reviews. Everyone claiming fraud made me get cold feet in dealing with this company. So I contacted Travis, and said I had a change of mind and would like to cancel. This was a couple hours after my wife had agreed to the advertisement. Travis was calm and collected but informed me there was no cancellation of service. I lost my cool a little, but he was always professional and courteous. I had contacted my bank to cancel the payment but by the time I was doing this, Travis had called me back to let me know that they would refund my money and cancel the service.
What I liked about this company was I think it is a good idea for advertising on the back of a scorecard. Personally my wife’s business couldn’t take on too many more clients and so $ 375 would be well spent to get one or two regular clients. I also like how Travis was very upfront and honest about realistic goals.
What I didn’t like was all the negative reviews on Unilocal.I even went to the BBB and there seemed to be a hundred or so complaints. I was assured though this was only a hundred out of some 300 hundred transactions done a day over 30 years.
I decided to write this review because I felt I was treated fairly and honestly by this company. In the end this product wasn’t right for me, but I think it can be for some businesses.

This place is ridiculous. I didn’t do my due diligence and handed over $ 375. All I got was a lot of promises but no ad. I reported them to the better business bureau and disputed the charge and got it refunded. Bench craft has 150+ complaints with the better business bureau. I encourage everyone to make a report.

DO NOT DO BUSINESS WITH BENCH CRAFT COMPANY!!! They charged my credit card four times instead of once without my permission. Now i’m having a hard time getting my money back, one dispute after another. Any moron could see that the logo that was printed is blurry to the point it is unreadable! They have numerous complaints against them on numerous sites.

FRAUD!!!
This company fraudulently induced me to pay for advertising of my business on the back of golf score cards at a local golf course near me. Then… they never provided the scorecards. I called the golf course to find out how the advertising was going, after not having gotten even one phone call from the advertising, only to find out that the golf course doesn’t give out scorecards with advertising on them. I paid for a service they were not legally able to provide.
I called in to ask about this and was told I needed to speak to a manager which of course wasn’t available. Left a message and no call back!
So Frustrating!
If you do business with Bench Craft Company, you will FAIL!
NEVER EVER USE THIS COMPANY!
The government should shut them down.

I have purchased advertising from this company a couple times and each time they have promised multiple golf courses and multiple years of advertising. The saying that something is to good to be true fits perfect here. They double and triple charged my credit card and then claim that I OKed the transactions. These people should be prosecuted by the police for fraud.

By far the worst company that I have ever done any advertising with. Complete rip off will be filing a complaint with the bbb. I paid for an ad I April and it still hasn’t printed! Will be taking them to small court.

These people are a scam!!! After paying them $ 385 and a hour later I tried to cancel the ad. I was able to get the scammer, Nancy, on the phone she hung up on me! Nat the customer service rep promised a refund since November. This company is ran and operated by liars and scam artists. Beware!

I should know better, After being in business for over 25 years, you’d think I’d vet companies before doing business with them. Oh well. One great thing about American Express? They reverse charges and block accounts. I was able to get back most of the fraudulent charges that Benchcrap ran on my card the last few months and was able to block them for the next 4 years. Now I just need to get the small claims court papers filed for the balance due… Wish I could post expletives on Unilocal for these low life scum bags. Avoid, avoid avoid. Where’s the Oregon Attorney Generals office when you need them.

I wish I had looked on Unilocal prior to signing up with them.
I signed up in October, was told my ad would go out in November. Then, I got calls from them every 2 weeks asking me to extend my subscription. It was my busy season so I couldn’t check on whether my ad went out or not. Got a call today saying it just went out. what? So, I paid in October for something I was promised in November which I got today. Hmmm. Then as I continued to speak to the National Accounts Manager, he was misleading, gave me 3 different explanations for what is happening with my account, and randomly changed my account number…
I feel icky after today’s experience with them. I would dissuade anyone from going with this company and I am going to alert my golf course to Benchcraft’s shady practices.

Man I wish I read up on this place, like everyone else. They promised me advertising for my business at golf courses and they never once showed me my ad, multiple calls goes unanswered and they just keep billing me. Some bullsh*t. Shady business practice, I don’t even know how they are still around.

If ZERO was an option, it would still be too high a number for this business! Bench Craft Company has shady practices and uses deceptive language to sell their product. Well actually to sell a product I haven’t received. Multiple times I was told they would mail a sample of the scorecard. I received a photo of a man holding a gold scorecard. Close but not quite. I asked for a copy of a completed one closer to 2015. I received a call a month later saying they would extend my contract to 2 years at no additional cost. Perhaps what they meant was, you won’t pay now but you will later when I randomly charge your card! So months go by and I receive a call this February saying they are finalizing my artwork for 2015! WHAT!!! We already went through this. The rep said they needed to charge the card again because what they charged before was only a down payment. And because we paid early last year we are in for second year free. What? I just want my damn advertising which I thought I paid for.
So as it turns out (after checking my files), I already paid the full amount last year. This new rep sold me an advertising spot for a golf course I didn’t agree to. And once again I haven’t received any confirmation now a full 6 months after paying for my advertising for a full 2015 year.
This company is a joke. TERRIBLE TERRIBLE TERRIBLE
The only shining light was the customer service rep who took my complaint was extremely well practiced at diffusing an upset customer. I’ll give her a high five and the rest of you a *^&%$.

UPDATE: after posting this I was called by the last manager I spoke with. He told her that he was trying to get my refund done in a timely manner but because of the bad review on Unilocal he was going to have to run it thought ALL THESE DEPARTMENTS and it was going to take forever. At that point he started listing off all of the departments he was going to use to withhold the money. Fraud in my opinion.

this company actually had the nerve to call me back, and I strung them along for a while just to get data (Recorded the phone conversation. I actually in under 30 seconds got him SWEARING at me on the phone asking him if he was at a computer and to go to
with me lol… This company needs to be put out of it’s misery.

Yeah, a TOTAL SCAM!!! Do not give this company any of your money. I paid $ 375 to advertise my architecture practice and got nothing in return. They’ll give you a great sales pitch over the phone. They’ll reel you in by sending you some artwork. But, they never sent me the sample book that they said they would. They probably never even made the book. I will join any civil class action lawsuit against them today. I was suspicious of them, so I went to the golf course and the books they were handing out were from 2012. So I called BenchCraft and said, ‘hey what’s up with the club handing out old books from 2012′. Oh, the guy on the other side of the line was upset, at least he pretended to be. I asked about the book they were supposed to send me, and he said they’d get that right out. I still haven’t seen it. I’m not giving up until I get my money back.
I’m going to speak with the General Manager of the golf course and the Head Pro at the Country Club of Miami and tell them to discontinue their relationship with this company. I think that’s the only way we can put this company out of business. I wish I did a search on them before I gave them my money. I’m gonna make sure they throw away all their books, get rid of all their advertising, and get rid of them from their golf course. It’s completely misleading, deceitful, and dishonest.
Here’s a link to Better Business Bureau’s review:
That’s all you need to know.

This company is in fact SCUM! I paid for advertising on a course guide at our local golf course. After a couple day’s past they started calling us again to get us to purchase more… they did this for a few more times over a couple of weeks… we never received our advertising! !
I sent plenty of emails & phone calls but never heard back from them. .I posted a review on Unilocal & and received a call from corporate the very next day… they were not at all happy with the review & my comments stating that I am going to file a civil suit against the company. Unless they returned my money or produced my advertisement ASAP. the corporate rep. Felt that because they have 100,000 costumers per year that every one on Unilocal is just full of crap. He then told me that I should be more professional in the future! ! Really they are the ones that sold a product promised a deadline took my money in full ignored phone calls & emails & did not produce the product. they in fact broke the contract! ! That to me is called a scam & they should be sued for false advertising & breach of contract.. & theft !! So they however are right, I will be more professional in the future. I will do more investigating in the future before doing business of this sort from now on. They did however return my money & for some reason Unilocal removed my review !!! Now how professional is that? It may not have been a great way to get my point across, but it obviously worked I got my money back… Unilocal should pay attention to detail & not remove reviews that actually work!
They both deserve 0 star’s for misleading people..

Was called by them and promised am advertisement on a golf score sheet. Well I waited and waited and it never came and a paid a whole year upfront. Then they kept calling me with more «exploding deals». I would not recommend working with them.