Alameda Carpet & Upholstery Cleaners

Luke and Alex just left my home. They were both professional, happy and excited about their ability to get out my spots and guess what, they are gone. My carpets look fabulous. From my first conversation with alameda carpet to her reminding me and even calling me to say they could come a bit early. They were all professional and I will use them again and again.
Thank you alameda for hiring such a great group of employees.

I had a fantastic experience at Alameda Cleaners.
I bought a rug off of craigslist and I realized when I got home that it had a terrible terrible odor. Kind of a mix between a wet dog and a dirty sock. I don’t know how I didn’t notice it when I bought it. It smelled so bad I had to put it outside –but– I really, really liked the color/​texture so I decided to get it cleaned. The rug sat outside for a week. I tried to cover it up but it’s Portland, so it got soaked before I could get it off to the cleaners. Found Alameda Cleaners online and brought my rug in. Very easy drop-​off, nice people work there, clear price is discussed up-​front. The rug was such a lemon. They had to spend so much time on it to get the smell out. I don’t know how much their employees get paid (I hope tons, they were great) but there’s no way my $ 90 even came close to covering the hours they put into it. Excellent service, they saved my rug!
Thanks a million Alameda Cleaners.

These guys are super nice and very fair. We have used once and plan to do so again.

The team was excellent… Walked thru what they planned and did a great job. Offered additional service with zero pressure.

My husband & I hired Alameda to clean the carpets on a home we had recently purchased. The carpets were disgusting. Running a vacuum a few feet down a hallway filled the canister FULL of pet hair & dirt. This was a job for the professionals.
Two technicians came out & tackled the job on our three story home. The men that came out were polite and worked quickly. They got stains out, the carpet looked brand new and I was able to walk around my house barefoot!
We hired them again to clean some furniture we had bought off craigslist for our son’s nursery. To no surprise the work surpassed my expectations again and the chair came out beautifully.
I would recommend Alameda Carpet & Upholstery to everyone in need of cleaning. They do spectacular work!

about a week and a half ago a made an appointment with Tammy at Alameda Carpet to have my carpets cleaned on the 4^th of April. I mentioned to her TWICE that it was VERY important to have the technician arrive at 2:30 because I had a friend who would be there to open the house and wait until the job was done. She confirmed each time that the technician would be at the house at 2:30. At 3:30 I got a call from my friend who said, much to my dismay, that the technician never showed up and he never received a call from the company of any delays or changes. I called Alameda and the person who answered took my complaint and said someone would contact me in 15 mins. 30 mins later I got a call from a person named ‘Frank’ who I thought to believe was the owner. He was uncaring of my dissatisfaction, and said, ‘there’s always a window when a technician is to show up, but we never got your schedule and Tammy is out sick’. I said I wasn’t interested in his excuses and just wanted to know WHEN the tech would should up. Frank said, another 20 mins. I said, I’m tired of waiting and if your technician isn’t there in 15 mins to forget the whole thing. How did this end? The tech never showed up, no return call. I guess Alameda just gave up too. Unapologetic, Discourteous, and Lacking Integrity, is how I would describe this company. Forget this company! I went with another business, who I gave a stellar review.

Alameda carpet cleaners are great! I have been using them for years and have always had great experiences. Very helpful and very professional! I have used them to clean my carpets as well as my drapes and furniture. The last time that I used them they also offered to take and clean my oriental rug and then delivered it back to me. I have a couple dogs so I need to use them a few times a year to clean my furniture and carpets from pet «mishaps». Every time I use them I am extremely happy with their service. I also have had them clean my grout before in my guest bathroom and they did great on that too.
I have used other carpet cleaners in portland that were cheaper but they never got my stuff looking as good as it does now that I am using Alameda. They are definitely of a higher class and know much more about what they are talking about. Alameda is definitely not the cheapest guys around but you get what you pay for. They also applied a scotch guard to my carpet that has made it easier to keep them clean in between cleanings which has been an awesome help and a big money saver!

I recently had a pet accident (cat) on our couch. As anyone knows, the smell is the hardest thing to remove. In a panic I took the cushions to Alameda Cleaners to have them address the affected area. I was promised a phone call to provide an estimate. The next week when I called, I was told they were already cleaning it. Since the cost to clean 2 cushions was 90% of cleaning the entire couch I scheduled them to come out and clean the entire couch. They arrived with the ‘clean’ cushions and proceeded to steam clean the couch in place. After they left, I inspected the already cleaned cushions only to discover they still STRONGLY smelled of cat urine. When I called to report this, they said there was a miscommunication on cleaning the affected cushions. I was disappointed and frustrated to say the least since I clearly brought the cushions in to address the cat urine. I dont think a simple steam job is going to remove cat urine odor. They ‘offered’ to redo it — at an additioanal fee, of which they couldn’t tell me. And it would be at least a week before they could get to it. So for $ 200 I have a cat pee smelling couch that is clean on the surface! Ended up taking it to Atiyah Brothers who said that only a solvent treatment would address the affected area, not the soak which Alameda claimed was necessary. Lesson learned. Go with the pros!

Alameda Carpet & Upholstery Cleaners cleans just about everything in your house…
As stated on my invoice, they provide Carpet Cleaning and Repair, Upholstery Cleaning, Oriental and Area Rug Cleaning, Air Duct Cleaning, Tile and Grout Cleaning and Marble Polishing.
I own a house in Portland which is currently being rented out. The tenants asked if I would do a deep clean on the rugs. Alameda came in and did their work in about 30 minutes. Granted my house is pretty small, but that is really fast, and the tenants are super happy. Definitely will call again. Thanks guys!