3 Mountains Plumbing

We recently had Mark (Seattle area) come by to diagnose a problem with our radiant heating/​water heating system. After investigating thoroughly, he presented us with the pros and cons of every available repair option, including installation of a new tankless system, which we ultimately selected.
During this process, there was no sales pitch or pressure… He just educated us with the facts.
Within a few days, he and Daryl were able to come by and install the system. They were right on time, and called before arriving, which was a new experience for us. We were very impressed with the friendly, professional, courteous, and conscientious service they provided.
This included a couple follow-​up visits by Daryl to fine tune the system at no extra charge.
Even our obnoxious little chihuahua, who doesn’t like anyone, liked these guys! The bottom line is, we highly recommend 3 Mountains Plumbing to anyone in need of quality plumbing services. We will definitely use them again, should the need arise.

Quality work, professional plumber, and WAY too expensive. We called them on the referral of a trusted friend who had used them before. When the plumber showed me the estimate of $ 931 for a 1.67 hour job, I couldn’t believe it. They would not offer the actual price of the parts & labor, but it probably wasn’t $ 50 worth of parts — $ 100 would be generous. I told him when he was done that I appreciated his professional manner, the quality of his work, the fact that he did adjust the price a little, but that I was still very unhappy with the way it was all handled. (This was NOT an after hours or emergency job.) Even after the adjustment, it seems to me that their hourly rate today was about $ 300 per hour. While the quality of the job seems to be good, my feeling is that it was overpriced. They would not be my first choice in the future.

Honest, fair and knowledgeable!
Gabe evaluated the situation with my water heater and work up a recommendation with several options. Gabe came back 2 days later and completed the job in under 2 hours. Highly recommend this company and request Gabe!

I interviewed a number of plumbers and chose Jeff to replumb my entire (small) house in a major remodel.
He was courteous and efficient. There were delays with other parts of the remodel (of course!) and he made numerous trips back to get everything finished. This included hooking up a claw-​foot-​tub, which is harder than modern tubs.
I was also influenced by the 10 year guarantee of their work, and have called Jeff back to repair leaks that showed up after the job was done. He was prompt and cheerful in getting it all straightened out. Thanks.

$ 860 for a job that took the plumber 1.5 hours to fix — with our help — was upsetting, BUT — in the end they greatly reduced our bill.
A pipe had broken and a large hole had to be cut in a wall in order to make the repair. When the plumber was finished, he took the drywall with him, so that was an additional cost to us to repair.
In the end though, the job was completed and the billed amount was satisfactory.
I would just recommend — to people like me who know knowing about plumbing costs — that you ask up front if you are expected to pay by the job or by the hour. If you are told «by the job» and that job only takes an hour — you still have the agreed upon amount. If you are on a tight budget, like we were, see if you can get them to charge you by the hour or agree to a flexible quote. Unless you can afford to pay a plumber $ 573 an hour…

what a great business not only they were willing to help me on short notice, and giving me different options, but they were really honest, so the employe told me on the phone i will have to pay extra for an emergency fix and after hours so i said ok a half an hour later she called and said someone cancelled their appointment and i would be able to get help earlier and it would be within regular hours and i won’t have to pay for it as an emergency thing, so appreciative of their business and the quality.

Saved my life and my home today. Cannot thank Paul enough. Have used 3 mountains Plumbing since moving to Oregon 3 years ago. Wouldn’t consider anyone else. Profession work
As always. Quick to respond to an emergency and great follow up. Thank you! You saved a damsel in distress today!

After another company bailed on us (telling us they couldn’t fix our broken pipe) Jeff came out after hours (7pm) to fix the problem. He was courteous, friendly, super fast and fixed our problem pipe! I didn’t balk at paying the extra $ 150 for the emergency fee, especially since we hadn’t been able to wash dishes, clothes or run the water in the kitchen for almost a week! I highly recommend 3 Mountains Plumbing. And Jeff was a wonderful plumber.

I can’t say enough about this wonderful company. Paul came out to fix a defective sump system and in the process knocked off an unglued pipe to the vacuum system. They came back out and fixed it at no charge even though it was not their fault. Very service oriented and leave a work space looking better than when they arrived. It’s nice to find a trust worthy sub contractor. I highly recommend them.

We called them on a Sunday evening, to repair a leak under the kitchen sink, and was billed $ 150 for an emergency fee, and were given several options for repairs. One option, was to replace the pipes underneath, for about $ 4xx, which was insane! The last, (and cheapest) was $ 271 to put it back together. Clint, who was the plumber did just that, and there were no leaks afterwards. He did a great job and in a reasonable amount of time. Clint was very professional, friendly, and courteous, and for customer service, I give him an A+…however, for the price, it was completely outrageous. Caveat emptor, if you are in a jam… especially for an emergency.

My husband called about a clogged drain. It was an after hours appointment. Nathanial came out and fixed the problem quickly. He left my kitchen in the condition he found it in. I will definitely use them again.

Gabe did an amazing Job!
I would highly recommend this company and Gabe to do any of your plumbing needs!
They were Fast, with fair prices!
Thank you!!!

We had a bit of an emergency and 3 Mountains Plumbing was the only company that would come out and help us after hours. Gabe showed up exactly when he said he would (and called when en route). He was professional and courteous. He fixed the issue and offered a bunch of tips/​helpful information (I’m a first time home owner and had a ton of questions).
Excellent custom service.

GREAT CUSTOMER SERVICE! This company is all about the customer. Plumber was very smart and made me feel comfortable, he wore shoe covers and answered all my questions. Most importantly the job was done and i feel great about my warranty. if you ever need a plumber I would recommend 3 Mountains Plumbing.

Called at 1am on April 7^th for an emergency leak. After giving my information and describing the problem she said someone would call ½ hr before setting up an appointment. When I questioned why they weren’t sending someone right away she said it wasn’t her job to do that and someone else would call. I told her to cancel and she refused to do so. As I persisted she said someone would call and hung up on me.
The next person that called was nice, unfortunately they couldn’t help as they needed our landlord’s permission to send someone out.
Can’t speak to any of the plumbing services but the initial customer service was terrible.

We had to use these guys in an emergency situation. I feel they gouged us.
#1– the after hours dispatch fee $ 150
#2– they cost out for the job regardless of an hourly rate
Granted the plumber worked in a hard rainstorm to get it done but the bill for a three hour job was nearly $ 2000. That works out to over $ 600 an hour, thats Major League baseball, NFL or NBA kind of money.
I would never use them again, live and learn.

I have used this company 5 times. I love them! They come quickly the do the repair well. I found them 2 years ago when Sears called me and cancelled the delivery of my new hot water heater on the day of delivery. I had scheduled the day off and had no hot water. I called 3 Mountains their price was about the same and they came out that day. Every since I have used them for toilets, broken kitchen faucets and today it was Brent who came and fixed my clogged bath tub he also tightened up the tub faucets that had been loose since installation 6 years ago and he did that at no charge. They are always so professional and helpful. Thank you 3 Mountains Plumbing you are the best.

Talk about impressive service. I have now found my go-​to plumbing company, all other plumbing companies be damned.
In one of those «I want to sleep in this Saturday morning but the universe has other ideas» turn of events, my brand-​new shower started spewing poop water on my guests’ feet as she was getting ready to start her day.
Ewwwwwww.
Fortunately she’s cool, but I mean, how cool can you be with shit in between your toes?
I admit, I’ve procrastinated on finding a plumber for such things. Not because I’m lazy, but because my experience with local plumbers has been less-​than-​stellar. I mean, one guy charged me $ 150 for five minutes’ worth of work — wha?
So imagine my surprise when during this (majorly icky) emergency, and after getting quoted astronomical weekend pricing by a few other companies (kiss my booty, Mr. Rooter!), I reached the dispatch gentlemen at Three Mountain Plumbing, who kindly told me that, not only do they NOT charge weekend prices for a Saturday job, but that he’s have someone out there immediately, ready to get the job done, and all it would cost me is $ 30.
Of course it’s gonna cost more when he figures out what the problem is, but considering other companies wanted to charge me $ 150 to send someone out on a Saturday, I consider this a major point-​winner for Three Mountains.
Plus, Nathanial, the dispatch man, treated me like a human being, and was super duper awesome to deal with.
So between their consumer-​friendly pricing and human-​friendly service, Three Mountains Plumbing has won my business, and considering how many clients I have who all own rental houses, that’s good business to have won, indeed.

DOUBLE THE COST OF EVERYONE ELSE!!!
I’m pretty embarrassed to admit it, but a simple 50 gallon water heater replacement cost me $ 1500
Seriously — I’m not exaggerating. I made the mistake of calling them first and falling for their sales pitch. «we dont give price quotes over the phone, we’ll send a plumber out so we can give you an accurate price» Of course by the time you take a half a day off work and wait for someone to come out, what are the chances you’ll pay them their «diagnosis fee» and call a company not out to charge you $ 500 per hour? If they really want to charge double the going rate for a straightforward job, that’s their perogative, it would just be nice if they would be up front about what they charge.
Sure, they came out the same day and the job got done, but their competitors advertise the same thing. If you’ve already made the mistake of calling them and falling for the same sales pitch, please do yourself a favor, call them back NOW, cancel that appointment and call around a little bit. I really wish I did…

Water heater replacement. Fast, accommodating, and super helpful. Brent had our 40 gal. gas unit changed out and upgraded to a 50 in less than 2 hours. Great customer service, responsiveness awesome, would recommend. Made first contact this morning, hot water this afternoon. Clean work, knowledgeable staff, really great job.
Expensive? Yes. But when it’s a priority and a family necessity, you get it done. That’s what 3 Mountains Plumbing did for us.