Kitsap Regional Library

This library is my favorite. The selection of books and DVDs are great. The employees are incredibly helpful. They even helped me download magazines on my tablet from their website. Plenty of computers to use and free wifi. I like their selection Books To Go. I can run in and just grab a few books. The location is great, right downtown and great view of the water. I can take my daughters, then find a place to eat lunch within walking distance. Farmers market is right outside on Saturdays.

Agreed with a pp, librarians seem irritated if you ask for assistance. And the library is very, very small. Sometimes difficult to find parking and the hours are awful. If it weren’t for my daughter I’d avoid this place, but their storytimes are fun for the littles.

I have never been to a library with such poor customer service. It’s so bad, we obtained a card for the Pierce County Library system and now drive there.
I wanted to teach my child about borrowing and how libraries work. The librarians here didn’t want to help us with checking out books and didn’t want to help with renewals either. After hearing, for the third time — rudely, you can do this yourself on the computer — I gave up.
I just read an article that this library system hasn’t had a levy approved by the voters in the county since the 1970s. There’s a reason why — the employees here are not providing any customer service to the patrons of the library. In fact, they’re actually hostile when they are asked for assistance or information. I’m a voter in the county and I“ll be voting against the proposed levy and voluntarily donating to the Pierce County Library System.