Eppel Family Medicine

Ive had less than great experiences here (still haven’t got my referral for an allergy specialist requested several times a year ago-​Melanie Wood)
This review is more about Dawn Schwarz as a primary care provider than the clinic itself.
I can’t tell you how many times she’s gone above and beyond for me, personally. I know many, many others who can say the same. Dawn Schwarz treats her patients with respect and professionalism. She’s accessible, knowledgeable and clearly intensely dedicated to her work. There are truly very few practioners that I’ve met that really go above and beyond the way she has for me, and the people I care for/​bring to her for appointments.
When she leaves, this clinic will have lost the greatest thing they have going for them.

The love of my life struggles with severe everyday pain due to DDD and scoliosis. It is so hard watching him in agonizing pain on a daily basis and there was nothing I could do to help him besides get him to a doctor. I completely regret taking him to this place. Yes his actual provider Ms. Woods was amazing and we would love to have stayed with her but they kept scheduling him with the unruly Dr. Swartz. Dr. Swartz is a rude and disrespectful woman who’s go to attitude is to assume you are a drug addict wanting drugs for a fix instead of legitimately needing help with pain management while finding answers and treatment options. We have only met Dr. Eppel himself once and he wasn’t much better. My love is a very hard worker, however he has been advised by Dr. Woods to quit work and file social security, she even wrote a statement in his charts that states he is completely disabled and can no longer work. Dr. Eppel went against her and lied saying he was not disabled. My love lives his life hunched over a cane for crying out loud! Now this review is not against Ms. Woods what so ever, she is great because she actually spent the time to listen and examine my love with his physical limitations. Dr. Eppel and Dr. Swartz did not. I hope everyone else has a better experience than we did.

Terrible, truly awful. I made an appointment to see Melanie Wood, my supposed PCP as stated on my insurance card. I attempt to sign in at the front desk with Lori, she asks me questions about my visit today and I let her know I need immunizations for a NAC course. After taking my insurance, she tells me they don’t do immunizations here (insane, what kind of medical center doesn’t provide immunizations) then proceeds to tell me I did not have an appointment set up in the first place. Let’s begin with the first lie about not administering immunizations and then top it off with you didn’t even have an appointment set up, insane. Eppel Family Medicine completely wasted my time, delayed my process for school, shamed me and they will do the same to you if you have Apple Health insurance, APPLE CARE NOT WELCOMED HERE. If Eppel Family Medicine cannot make money off you, you will leave their office feeling demeaned, shameful and like you aren’t a real human being.

As an update during surgery to fix the things eppel ignored they found a cancerous tumor. Again please don’t see this hack. He will kill you.