Hampton Inn Port Huron

Wow! While I can’t speak for the actual hotel rooms, we hosted a baby shower here in their conference room. The room was excellent, set perfectly to our specifications and definitely reasonably priced, but the really wonderful part was the staff. From the first phone call to the final check out, every single staff member we came in contact with bent over backwards to assist us, and did so with a smile. Seriously, when was the last time you stayed at a chain hotel and said the best thing about your stay was the awesome staff? Other notes: hotel was clean, organized, and had nice coffee, tea set up all day.

It was ok. If you’re on a budget and looking for a decent hotel at a decent price — then this fits the bill.
The entryway/​reception:
— Nice /​bright /​clean.
— I didn’t have any interaction with any of the employees so i cannot speak to the service.
The room was ok:
— The carpets always seemed damp — so it was kinda gross to walk on. i basically always made sure to wear flip flops, since i had no idea why it felt that way.
— The AC didn’t seem to work right. It was super hot in the room, so kicked on the AC. had it at 69 and it was still roasting, so we left it on 64 all night long and i know it was NOT 64 in that room… so i’m assuming there was something wrong with thermostat. But we eventually got it to a decent temp.
— TV was nice and big! thank u!
Bathroom was nice and clean
— Downside to bathroom was that there’s a huge counter, and it’s tall. Being a chick, i need to put makeup on. There was really no good way for me to do my eye makeup because i couldn’t lean in to see myself in the mirror — that counter was too high and big. And the hall was way too dar to be able to see in the closet mirror. I had to kinda wing it.
— Beds were fairly comfy. Linens were comfortable
— Pillows were crap. They all squished down to nothing once you laid your head on it.
— Lots of plugs for all the electronics
Amenities:
— Jacuzzi was TINY. Max people = 4. BUT hey, better than NO jacuzzi. So i’ll take it.
— Pool was freezing cold. wouldn’t touch it.
— Breakfast was limited. not as much as other hotels. But again, something is better than nothing.
— Free (slow) WiFi
— HUGE downside. There was like 3 different groups of SUPER obnoxious hockey players and their families. These were all KIDS. Like 8 – 12. They were literally playing hockey IN THE HALLS and running up and down, screaming, and bouncing the ball off the wall/​doors until 11pm. And up again at like 8am waking everyone up. And the hotel DID NOTHING. Not cool. I was dealing with a time-​zone difference, and would’ve slept till 10 had it not been for all the rude brats and their absentee parents. Oh that’s right, the parents were getting wasted in the lobby till 2am, so they’re probably the ones who kicked the kids out into the hall so everyone else could watch their kids FOR them. Yeah. Not cool.

Great, friendly staff. Clean. Inexpensive (around $ 115/​night) seems newer. Comfy beds. Nice accommodations.

We pass through Port Huron frequently on our journeys to the middle of nowhere Canada where my husband’s family lives. We used to stay at the Hampton Inn before & after crossing the border. No more.
Hotel options with 2 room suites are limited in the Port Huron area, so we started looking for adjoining rooms to give our family space. We decided to call to make reservations to ensure that our request was clear. They told us it would be no problem, but they offered a higher rate than online. We asked if we could still get adjoining rooms if we made our reservations online. They said, «Yes, just call us once the reservations are in the system.» So, we made the non-​refundable reservations online & called back to put in our request for adjoining rooms. Funny thing. Their tune suddenly changed. They had our money & now it was coincidentally impossible to accommodate us. We protested, & finally, a manager grudging told us such a promise should not have been made, but they would do their best to accommodate us. He told us call back a week before to remind them of our request.
My husband called back a week before we were traveling. «Can’t help you yet. Call back in a couple days.» We kept calling back, as they told us, only to be rebuffed over & over. At one point, he said to them simply, «Look, we’re just trying to be considerate here. If our rooms aren’t together that means that we’re likely going to disturb everyone around us. The 6 year-​old will be running up & down the halls to visit her sister. Once she’s asleep, if we need help with the baby, we’ll have to carry her, screaming, down the hall to get that help because we don’t want to leave the 6 year-​old alone & she has the amazing ability to sleep right through the baby crying.» They, of course, told us to call back later. We sighed & did as we were told. My husband made our final call the night before our trip.
The morning of our trip, I was packing & the phone rang. The caller ID told me it was the hotel, so I answered, hoping they’d tell me that I could stop worrying about rooms across the hotel from each other. Nope. It was a manager calling to tell us that they were canceling our reservation due to «harassment & threats to their guests.» How following their directions amounted to harassment, I don’t know. And simply explaining the reality of the situation to them clearly wasn’t a threat, but an attempt to impress upon them that fulfilling our request benefits them too. Still, I was told they wouldn’t be honoring our request. I protested & the manager changed his story. He lied to me & told me that my husband had sworn at them & threatened them personally. I told him that was absolutely untrue. He smugly told me that he was sorry to alert me to the dark side of my husband. I replied with something like, «First, I have known my husband since we were children. I know his so-​called dark side, thanks for your concern. You know what else I know about my husband? He’s a very successful attorney, something he couldn’t be if he were prone to losing his temper & threatening the people with whom he is negotiating or otherwise seeking concessions. There is no chance he did any of the things alleged, especially considering that I overheard the majority of conversations my husband had with people at your hotel. They were all very civil.» He either ignored me, or didn’t understand what I said to him & restated that he & his staff felt threatened. Probably because he was angry at me for calling him out on his bull, he added that he would call the police if we tried to enter the hotel.
I scoffed & asked him what I was supposed to do when I’m leaving shortly. He told me that he had made a reservation at the hotel across the street. I asked him how he was going to refund me the difference in cost. He told me that the rates were the same. I told him they were not. The hotel across the street was $ 10 per night less, or $ 40 less total. (Like I said, we pass through a lot). He either didn’t realize the difference, or thought the employee across the street would lie, because he smugly told me he’d prove it & called the hotel to inquire about their rates. He had them on speaker phone on another line, so I could faintly hear the conversation in the background. They confirmed the price difference. I adopted his own smug attitude and asked again what he’d do about the difference. He angrily told me he’d send me a check for $ 40. I said fine, but I was certain the money was gone. And, quelle surprise, it’s been a couple years now & no check. I hate that they caused so much stress for us & turned a profit. But, I console myself by thinking about all the money this place has lost from us and our family. Hopefully, they’ll lose a bit more now.

I was really impressed with the facility here. Clean, spacious, well appointed. Microwaves and mini-​fridges. Large, hot breakfast with real protein, not just a bunch of carbs. Fresh coffee. I didn’t get my wakeup call, though, which is why it’s not 5 stars. I hate getting a late start.

I echo most of what Keith C. had to say. I checked in really late, without a reservation, and didn’t have a problem. In short, it was a clean place that was what you’d want in a hotel, and it cost about $ 100.

Construction all around. Can’t find hotel as a result. Very disappointing. Will never come back. Not a nice town to stay in.

Spent a night here twice. Both times I was driving from St. Louis to Toronto. Both times I checked in between 3 – 5 am after being on the road for 8 – 9 hrs. Both times I did not book a reservation (I guess being a diamond member helps out). Both times I was very satisfied.
Free wifi (even though at 3 am and 8 hrs of driving, all I want to do is crash). Clean and comfortable bed. Nice hot shower. Nice clean bathroom. Friendly staff. Nice and quiet. What more can you ask for.
The breakfast buffet has a smaller selection than what other Hampton Inn’s have but it still serves its purpose. They even leave the muffins and bagels out after the buffet is over. As evident by me waking up at 11 to get back on the road and able to get a bagel before I crossed the border.
Oh. Both times my room cost close to $ 100.

Port Huron Michigan. I really didn’t know what I’d be getting when I arrived for a week’s stay for business this week. Some of the more remote Hamptons can be a bit out-​of-​date, or less than the typical great Hilton branded service.
Not this one.
First of all, the staff (which I find pretty typical) was (and is) incredibly helpful — offering food recommendations, coupons, and even offering to make reservations for us if we desire.
The rooms are clean and nice — nothing snazzy, certainly, but well-​kept, good TVs, and of course, the Hampton beds, which I love.
The only ‘ding’ I can really come up with is the fact that the WiFi is a bit slow (reminding me of when I go to my parents’ house), but other than this, it is really a well-​run facility.
One other great thing: the local hospital rate (since I’m visiting the hospital) was about $ 50 less than the corporate rate that I found online. Less than $ 60/​night for this stay, if you can believe that. Sure, it’s not my money, but it’s still cool nonetheless.
There is a Fairfield Inn right next door, but why stay there when you can be here???