Manhattan Bagel

Good bagels. Sad business. Anytime Ive come in here, the employees seem miserable, they never smile or greet the customers… too busy! As a business manager, I understand the need to save payroll, but when your line is out the door and there are two employees rushing back and forth… as I waited this morning for the exasperated employees to hurry along I noticed a gentleman in an apron sitting in the back office idley while he could have been helping. I don’t care if he’s the owner… wait Yes I do! The owner should never be above helping.

Back to one of our favorite breakfast stops the Manhattan Bagel shop. The bagels are the real deal but we stop for their bagel sandwiches they are really good… my favorite is the avocado Blt… yummy! Ken and his staff do a really nice job… the coffee selection is really nice too! Must stop for breakfast or lunch!

First time here and not sure if I’ll come back. The young woman who helped me was awesome (wish I could name her but they don’t wear name tags). She greeted and helped me as soon as I came in. Now, for the other 2 employees, if a customer comes in, at least say good morning. I smiled at them but they proceeded on with their conversation with the other person. I watched as the male employee with the mustache tapped his nose with the back of his gloved right hand. He didn’t remove it while I was there. I felt bad for the young woman helping me. She looked back at them a few times. Don’t know if she was wondering if someone would offer to ring me up or if she wanted to tell them to stop chit chatting. People started coming in and my server greeted them.
I asked my server where her tip jar was since the one jar was at the other girl’s register. She pointed to that one. I wanted to tell her to keep the $ 1.85 for yourself.
As for the bagel, nothing different from the other chain bagel places. If only Bagel Rock was closer.
5 stars for my server
0 for her co workers
2 for the bagel.

This place is the bomb!!! Love their bagels and wraps are the best. Hour of operations are great!!!

Wife and I have been coming out to the vacation home for 7years and this is our go to place for a quick and delicious breakfast. Wonderful people behind the counter.

If I could give no stars I would. I’ve worked in the food industry (in n out burger) so I usually am more understanding when it comes to people who work in the food industry BUUUT even I can’t justify the employees actions at this bagel shop. First off I tried to call my order in as I was in a rush, tried to call three times with no answer. I thought maybe they were busy so I get to the shop and there is a couple waiting for their order … That’s it no one else. So they weren’t busy? Okay. stand at the register and wait for my order to be taken… And wait and wait and wait even longer with out any greeting or even eye contact for that matter. As I’m standing there waiting for my order to be taken the two young girl employees are hitting each other with the broom throwing things at each other … Still no greeting after about 7 minutes of this i get my order taken by a less than enthusiastic employee… WOW good bagels horrible employees. It ruins the entire experience.

Always loved this place. It gives off that warm, comfortable vibe of your friendly local bagel shop;
I LOVE the fact that there are so many options!
You can have yourself a classic bagel with cream cheese, to a lox&bagel on jalapeño cheddar. (My personal favorite.)
They also have a variety of lunch options as well!
The servers were very kind; helpful, and spoke respectively soft, but clear enough to be heard.
And even though there are a lot of different workers, the excellent service is always the same for me, so kudos to the management of this establishment; you’ve made good customer service a proprietary trait here.
Will be back soon!

Dont get me wrong, the bagels are awesome. But the current workers there, they are 3 females by the way, a blond and two brunettes, their professionalism and attitude sucks. You shouldnt talk smack about your customers behind their back but in this case right infront of them. Not a lot of people noticed, but i did, you girls think you were whispering so quietly and snickering, but you were wrong, very disrespectful.

I always get the BLT bagel and it’s so good! Wonderful customer service always a friendly staff!

I love bagels and bagel sandwiches! This place is a good option but they’ve messed up my order multiple times. I’m allergic to eggs and always let them know but somehow I always get eggs on my sandwich and have to have them re-​do my order.
Service is friendly and they do get busy so I’ll still give them another shot.

Really enjoy the bagels here. I definitely recommend the lox bagel, I think it’s called the Hero bagel or something along those lines. Plenty of room to sit and relax, the kind of place you want to sit, read the paper and eat.
The reason for 3 stars and not 4 or 5 is the service. I have been in 3 times and every time I feel like I’ve been bothering the people working. The first time my wife and I were the only people in, and I genuinely felt like the lady behind the counter was irritated by our presence. The rest of the times it was very busy, so I understand not being very chipper, but honestly a smile and a thank you goes a long way and costs nothing.
Thanks for the great food!

They are slow. Very slow. Like really slow. The food is good but the service is rude I’ve had eyes rolled at me so many times. And like I said slow. The case where they keep there bagels could be a little more clean. There is seeds piled up all over the place. Bagels are a little hard for my taste. But have a really good flavor idk. I feel like I will go back but I just need more effort from the employees.

Tried to go here for lunch on a Saturday at 2:40. The associate was mopping, had the wet floor sign up in front of the door. She told us they were closed even though store hours day they are open till 3pm. They had plenty of product on hand, lots of bagels in the case. But apparently it’s cool to close 20 min early for no reason. Go here early, if at all.

I ordered my bagel with ham instead of turkey and I ended up getting turkey. The tomatoes in my bagel were not ripe pale slices. Very blah bagel.
The girls at the counter look like they don’t even wanna be there when you talk to them at the counter. Won’t come here again.

I know places like these can be very busy, but for the last 3 times ive tried to get something, the workers worked very slow, and a couple people in line including my self were getting a bit annoyed. I would love to go there and actually get something without waiting; then leaving because it wasnt worth the extra wait. I suggest to pick up the pace so we wouldn’t have to leave and take our hungry stomachs somewhere else.

I stood at the front of the line waiting to give my order and they starting taking orders from people behind me and when I said isn’t this the front of the line they continued to ignore me. When they finally took my order after 3 people after me. They never apologized and make it seem like it was my fault. The bagel and cream cheese was ok but not worth the horrible customer service.

Love their authentic bagels. Many choices. I stop by for great bagel breakfast and lunch sandwiches. Good coffee too! I like their coffee better than the nearby SB.
Friendly efficient staff. To go orders also available.

I love this place. I come here less then I used to, doesn’t fit my fitness journey lol… BUT they girls and employees are always super friendly and chipper…
UNTIL today. The new girl who was closing this afternoon literally made the rudest response to me ordering my usual, I used to work @ Noah’s in Ventura which is almost the same except they’re not franchised… anyway the sauce I get on my veggie bagel creation is a red pepper pesto… whatever, she snapped back, «I don’t have red pesto…» Interrupting me and scoffing when I asked for more then 3 paper thin slices of cucumber. I’m sorry B get off your lazy butt and work. Then she resumed plopped down on her cell phone after I paid…
Ew. I’m a 20 something that does manual labor outside all day… lazyyyyy. Get rid of her totally killed my favorite bagel place.

I love fresh bagels! I love them with cream cheese, toasted or not I just love them! The bagels are good here. They follow the perfect bagel chart to create the best bagel they can. The bagels are really soft yet have a nice crust. My favorite is the girl in the morning! She doesn’t waste my time. I’m in and out in 5 minutes. I can’t say the same for others that have helped me but still it’s about the bagels. I do hope the other team members can speed up a basic bagel sandwich!

I received a flyer in the mail advertising the most delicious looking lox n bagel so I was really looking forward to enjoy that specific bagel.
Well, after taking my first bite, I was really disappointed with what I was eating. The salmon was chewy and discolored, bagel overall left me with the feeling of going across the street to Ralph’s and making one myself.
I’ve never been to a Manhattan bagel franchise, but I’ve had some really tasty ones in New York and even Vegas, go figure.