Bicycle Center Of Port Charlotte

My sister and I went to the Bicycle Center for a bike rack so she could take two family bikes back to VA. While she was being helped I fell in love with the Townie 70. The guys at the shop were so patient and helpful. There was an issue with the availability of the bike I wanted but Scott was gracious and helped me find shops near my home where I can purchase the bike.
I wish I was local to the shop so I could visit and learn more about biking.

When you walk in, it’s best not to expect the warmest of welcomes unless you fit the profile of what a «cyclist» should look like. Per experience, both times I visited I was looked at like I was lost and given a quizzical look. Regarding the store, it is quite large and full of toys and bikes that any bicycle enthusiast would love to see in person, from small bells for your handlebars to fully carbon fiber bikes. They also have a service center, where you will most likely see a employee diligently working behind the front desk providing what I assume to be quality repairs and tune ups. As with the welcoming, I wouldn’t expect much «Can I help you find something?» unless you have a stack of cash in your hand. Where as there is a ton of inventory, some items could be found more economically priced by doing some searching on the internet. I don’t think I’d use this business again since I had a bad experience both times I visited, but if I did come again I’d make sure to wear my «Trek» shirt.

I have never been to the store in person, but came across it when I was looking for a specific bike light online. They had a great price, personalized customer service with an email letting me know that it was shipped and when I should expect it, and I love the lights I bought. The lights I bought were kind of sketchy and the Bicycle Center switched them out immediately for me which was really great customer service. I’d buy from them online again!

Great place to shop and have service work performed, Rob has been very helpful in the past with a rebuild project we did, we also just bought 4 new bikes there and he along with another sals person, the owner, and bike mechanics did a great job going over everything as well as getting the bikes gone through so we could take them home

Nice bike shop here. Good selection of Trek and Cervelo roads and a couple tri bikes. Nothing built up with DuraAce, but some with Ultegra. Good selection of clothing items, shoes, helmets, etc. Quite a few used bikes of various type for sale also, which is unusual. Wish we were staying in the area longer. Would be fun to ride here. Nothing to not like about this shop.

I live in Los Angeles and ordered a bicycle part yesterday afternoon from the Bicycle Center. Imagine my surprise when the part showed up today — less than 24 hours after I ordered it. I even got a nice email from Gerard thanking me for my business. Customer service doesn’t get better than that — I don’t even get that kind of treatment from my local bike shop. I’ll definitely be shipping here again!

I feel the Bicycle Center does not stand behind what they sell. We bought 2 bikes there and when we took them in for a tune up, we were charged over $ 200. Our bicycle store at home maintains what they sell. Tune ups are at no additional cost. Bicycle center takes advantage of snowbirds.

This is my second trip. Great customer service. Before I buy anything online in the future, I will go here first. The prices are excellent.

Excellent prices and superior customer service. I made an online purchase and the parts were delivered much faster than I anticipated. Overall I could not have had a better buying experience. I would definitely shop here again.