If I were just rating the store itself and what it stocks, this would be a five star review. Unfortunately I encountered the rudest person ever to work in the customer service industry. If she didn’t look like some swamp creature that crawled up out of a Louisiana bayou, I would have thought she were auditioning for a job at the DMV. Like many, I’m here on vacation with family and I went in with my sister-in-law and her two daughters to pick up a few things. They had everything we wanted and the prices weren’t too marked up considering the location. When we went to check out my sister put her stuff up first and we left mine in the basket, including the six pack of beer I was buying. I’m very amiable when buying alcohol and always pull my ID out right away because I’m aware that I look underage. However, I also typically wait to put my alcohol at the register before I pay. Well according to the three-toothed meth-head of a cashier, it’s company policy to accost customers for their ID whenever they see you with alcohol. She YELLED at me and my niece that we needed to show our IDs, even though the beer was still in the basket. Keep in mind that she hadn’t greeted us or said anything to my sister who was actually the one making the purchase at the moment. Well my sister informed her that one of the girls she wanted to ID was her daughter and that she was underage and didn’t have an ID. Methy responded by again yelling, this time that she knew one of us girls was underage but she needed to see IDs from the other two of us. My sister finally convinced the lady that her daughter was 16 and didn’t even have an ID to show. Methy’s excuse was she looked like«she could be anywhere from 14 to 21» which is probably exactly how someone who’s strung out would see a teenager. So she yells for my ID again. I ask her why she needs it now(beer is still in the basket). She snaps that it’s «store policy,» and I’m pretty sick of dealing with the inept, so I pull out my ID. When I looked up, she had moved on to my sister’s transaction and didn’t even bother to look at it until my sister was done and I had put my items on the counter. At the end of all of this she told me to have a nice day with a smile on her face. I would have assumed that she was being condescending but I doubt she had the brain power. I didn’t get her name, but she was working the first register around 4:30 on 6÷23÷15, in case management reads this and cares.
Carmela S.
Tu valoración: 4 Austin, TX
I came in here to get a beach sticker for my car. If you are visiting Bolivar Peninsula and you intend to park over night to camp on the beach or drive on the beach you need to pick up a sticker and The Big Store has them! The sticker is $ 10.00 and you purchase it from any check out line! I also picked up chocolate for smores, halls cough drops and firewood! They also have plenty of free ads outside if you need kindling for your beach fire! This store has everything from fresh produce, groceries, sun screen, beach chairs, charcoal, medicine, etc. It’s basically a small version of Walmart in my opinion! The staff was helpful and the security guard by the door was funny! I got side tracked while shopping and initially forgot to get the sticker so, I had to come back in and he was laughing at me. I am sure this happens all the time. There is also a pizza take out or eat in restaurant in here! We bought most of our stuff before we went but, if you want you could probably get it all here. It’s more expensive but, that’s because it’s always more expensive in a vacation zone!