PN Sales – DIRECTV

We live in Louisiana and had a 2 year contract with Direct TV. The first year was cheap and the second year doubled which we knew would happen. After the contract expired we canceled due to numerous reasons. We had to package up our equipment in a postage paid box they sent us and take it to the post office which I felt was tacky.
After a couple weeks I called to have the dish antenna removed from my roof and was told they don’t send anyone to remove it so if we decide to resume our service the antenna is already there.
I promised the agent that I would never go back to Direct TV. I told him that I was 69 years old and don’t do roofs anymore and if I should fall we would be looking at some major injuries. Bottom line is that they won’t come out for the antenna do I guess I will have to hire someone to take it off. I would imagine that those antennas cost a pretty penny and it would be cost efficient to reclaim them but evidently not. A Waste.
Think about this before you sign on to Direct TV.

We definitely received great customer service. Phong was very patient with me as I had many tedious questions. He answered every question and addressed all my concerns about the programming and package that I inquired about. He made my decision to sign on with Directv very easy and comfortable. I would definitely recommend my friends and family to them. Thank you for your time and help.

Wow! To find out I can find excellent & prompt customer service with affordable prices all the way from Port Arthur, Texas!
I called a number from a Direct TV flyer just to see if they had any specials. The first customer representative I spoke with was Nadia. She was extremely helpful and answered all my questions. I was even able to contact Nadia on her direct number.
The service was scheduled in 3 days, but they called me the next following day and was able to fit me right in. Now, THAT is excellent customer service!
The installation guys were fast, professional and prompt with their service. They were in & out.
The second customer representative, Nick called me to confirm and made sure I was satisfied with my service. Can’t top that!