Macy’s

I received a few gift cards this year for my birthday at Macy’s. I had a party to attend and I needed a summerish dress so I decided to put these gift cards to good use. Conveniently located in the former Pompano fashion square now called Pompano Center Macy’s used to be the original burdines or maybe it was Jordan Marsh in either case it’s still a clean, nicely air-​conditioned department store that is very close to my home. I’m not a huge department store shopper anymore and I like all of the new fashions that everyone is wearing that look like scarf dresses with pretty Indigo designs and the rompers everyone has been wearing so I decided to get a dress and a romper and I still had money left on my gift cards for another day. I will most certainly return. I am happy with the two outfits that I got for upcoming events in the next two weeks. I enjoyed looking through all of the clothing on sale and not on sale and all of the great shoes and jewelry I’m not a big perfume wearer so I skipped the perfume section. When in doubt always give a Macy’s gift card I know I used mine and I am very appreciative.

Went in to kill some time before a late movie, and found a piece of jewelry I really liked while my boyfriend was shopping for work clothes. I walked over to a women who said she couldn’t ring me up because it wasn’t her department. The only person who could was showing off watches to a couple. So I patiently waited while my boyfriend was trying on clothes. It was over 25 minutes I noticed that the gentle man was done assisting the couple. I walked over and asked if he could ring me up for the necklace. He said he wasn’t finished with the other couple and asked if I could wait a little longer. As I reluctantly said I’d wait, I heard him muttering under his breath…
I decided to put the necklace back. The wait was long enough, and I didn’t want to miss my movie. I was a little upset that no one could help me and because I wasn’t certain if the muttering was towards me. Every line we went into, even to purchase my boyfriend’s clothing, was long and the staff was not helpful at all.
I don’t see myself visiting this Macy’s location ever again.

Had awful customer service here. I ordered items online like I have for years. Went to return the items I wasn’t keeping (sizes are not consistent to I order multiple) and the clerk was told me I had to return them with a different clerk for no apparent reason except he seemed like a snotty jerk. I asked for a manager and so he dumped the items out the bag and started to return them and I pointed out that I still wanted to speak with the manager and so he called her over, and was snotty to her. If that is the kind of customer service and work environment they have I won’t be shopping there and it reinforces my choice to shop online.

I have to agree with most of the reviews on here. I went here to buy some perfume for my lady and it was a small messy store. I was walking around the perfume counter looking for the new Julia Roberts perfume and had a little trouble finding it… Finally l found it and was checking out the different sizes with two employees standing right next to me chit chatting. After a few minutes when finally noticed me l got good service from the young lady who assisted me. Good service… Not great… All in all this is a strip mall Macy’s and nothing to write home about but if your close by and dont want to drive 30 minutes or more to a nicer location give it a try…

I went to the store recently to buy perfume for my daughter-​in-​law. Francesca on the Estee Lauder counter helped me — I mean, really helped me! She was so gracious and sweet. I decided I also wanted to buy some Elizabeth Arden products because I wanted their free gift. She wasn’t as used to that counter so had a little trouble locating the items– and the shocker was — the other staff persons really didn’t want to be bothered with helping her because, I suppose, they weren’t getting commission for it. I left with a very favorable impression of Francesca but not a great one of the other salespeople in that department, sorry to say. I’m going back to buy again from Francesca. Tell her «Maura» sent you.

Drive the extra few minutes and go to the one in Boca.
This is the dirtiest Macy’s I’ve ever seen!

This has got to be the weirdest Macy’s ever. This must be like a clearance center. Old looking, slim selection of all departments.
The employees look tired and not looking to help anyone. Sorry Macy’s. Big fan here but this location is whacked.

Perhaps the worst Macy’s. The store is a mess and the employees don’t give two shits about doing their job. I literally had to hold up my items and say «Does anyone want to take my money today» just to get a cashier because there were five employees just standing around.

First off Id like to say that I’m not from this area at all.
That being said, I am from miami so I am use to a certain type of macys and this one doesn’t fit the bill.
Not only is it the smallest Macy’s I’ve ever been to but the selection is atrocious.
All department of this store are way too small and have hardly a good selection of decent items
Everything is a bit tacky nothing really new at all.
So if you are in the area and thought to yourself «hey let’s go to Macy’s there is always a good find» please DO NOT!!!

I’ve never been able to figure how this Macy’s (formerly a Burdine’s) survives. I’ve been to a number of Macy’s and of that number, this location is far from being one of the better ones. The selections are typical Macy’s but smaller, the staff seems to be skeleton in number, comprised of part timers, most of whom only have a hint about what they are doing, and everything about the place sort of reeks of being aged and dated.
On the bright side, you’ll rarely find yourself caught in a crowd.

Why is Macy’s still in business??? The worst customer service ever! The store was dirty, everything was in disarray!!! The staff like didn’t have the tine of day to help me because they were tooo busy talking to each other — such bullshit!

I come to this Macy’s when I have to.
How I define «have to» is I don’t have time to run to anywhere else.
The selection of womens clothing (size ⁶⁄₈) stinks. Macy’s in general is very scattered and difficult to shop at but this one tales the cake.
There is a home department that has a decent selection if you need a gift or a blender but otherwise I can’t really say I enjoy shopping here.

An old Burdines that is definitely one of the oldest locations in South Florida. With the lower income area not too far away, the gear can lean a bit on the ghetto-​rific side, but overall they still have a pretty good selection. Store is on the smaller side. If you want a big selection, go to the Macy’s in Galleria, but this one suffices most of the time.