Auto Critic Inc

I have been taking my classic mercedes to Mike for almost 10 years. They do a great job and they are experts without a doubt. This is a family owned company and they really take care of the customer.

I am the owner of a local dealership selling exotics in luxury cars. «The New Auto Toy Store» I have used Auto Critic for over 15 years. They are the best for mercedes-​Benz repair at a fraction of the price of factory dealers.

Thanks

I owned a 99 Mercedes ML 430 which was serviced for a cam shaft position sensor at auto critic. They broke the sensor replacing it, which cost me over 1100 dollars. They had to remove the transmission to retread the sensor. They are incapable mechanics and I will never use them again. I service my Mercedes at a really capable shop. star garage. stay away.

I’ve been taking my ML320 here for a couple of years now. The only reason I’m not saying more is because they have worked with me on more than one occasion. Theresa and Lauren are very sweet but the owner (Mike) can have a very poor attitude sometimes and forgets on occasion that you are the customer. The last time I took my car in there was just that, the «last» time. Mike made me feel like I was more of a burden than a customer. After keeping my car for almost a week knowing that was my only mode of transportation, he basically got tired of working on it. He told me to come get my car. Car was running terrible. He didn’t even care that he was putting me and my Mother’s safety at risk. They have definitely lost a customer.

WHY PAY MORE?
Had these friendly and capable folks did a Service A for a Mercedes C-​Class two years ago, and on our way back with 2 new leased vehicles — GLK250 ‘turbo diesel’ and E350 for the same Service A. Can’t beat their pricing and service.
Highly recommended —

i was recently employed there — i saw these reviews before i started workin there-​I RESEARCH WHO I GOIN TO WORK FOR – this review isnt business but employer employee relations — -with this – if this man mike from auto critic calls-​STAY AWAY!!! – u have been warned!!! — -he will lie to you like me – i will only give this one example but trust me i can give much much more!! – in interview i told him i dont know it all about mercedes-​he said i have no problem with teaching you — -well – if there is nothin to do (no cars to work on) and when i tried to «learn» by watchin what he is doin he says in a mean and nasty way «dont you have something to do?-go sweep or something – i’m payin you to work not watch me work” — — would u like dealin with a person like this?? – again – if anyone is reading this cause he wants to talk to you about employment — YOU HAVE BEEN WARNED!!!

Another review suggested to bring your BMW to this shop. I did and the girl up front immediately told me they don’t service BMWs because of the electrical problems. I didn’t come in with electrical problems, I came looking for an oil change and new brakes. I was told I would get a call with a quote. Long story short, I never got a quote but what I did get is an impression that this shop needs to act a little more professional. Took my car to Sam’s Automotive in Oakland Park, leaving them a 5 star review!