True Power Solar

Don’t use these guys!!- I had the sale rep come out and he was very rude and unprofessional. he gave me the run around for two months. then when all was said and done he wanted me to sign the contract on his tablet with out looking and the contract. He went crazy when we told him were not signing without looking at it. i called the company to speak with his boss, my calls went unanswered, seems like they tried to scam me.

Today I was walking in the house with a hand full of groceries. I rushed to the phone to pick it up without looking at the caller ID and to my great dismay it was another solar company calling. Initially I was so pissed because I usually screen all my phone calls so I don’t have to listen to the endless babble about getting free solar. Then I was unbelievably impressed with how articulate, informative, and passionate this young man was about solar. Frankly I was going to hang up on him, but there was something unique about this particular gentleman because he actually knew what he was talking about with regards to the specifics of solar. I know quite a bit myself as an architect who designs custom homes. Instead of finding a way to exit the conversation, I was intrigued to listen to what he had to say. Not only was I impressed with his knowledge about solar, it was his consideration about my time as I had told him earlier on the call I had a long day and that my husband and I just accepted an offer on our home in Diamond Bar.
I had to ask for this man’s name again half way through the call because I was enlightened by his demeanor and conviction about how solar could save us money. Ron Espinoza could have told me to have a good evening immediately after I said our home is in escrow, which was initially what I was hoping for on this call. He eliminated the stigmatization I usually have for telemarketers. As I reflect, he must have been the Sales Manager doing training with his staff.
After my curiosity had been peaked, I wanted to know my different options as a person who was looking to buy a new home. He never asked where we are going to buy, which amazed me and made me spend the time to write this review. Of course he is a salesperson, but was intelligent enough to know that if he did a great job explaining my options, I would be calling this company back and making sure Ron came to our new home to discuss the benefits solar would provide our financial future by reducing our electric bill.
He spent the time to explain to me the different financing options that are available when purchasing a home with the addition of solar. To my surprise he explained that we could actually purchase a home and while in escrow we had the ability to finance the system in our new home loan that would be fixed and amortized over 30 years. Thank you for teaching this to me earlier Ron. Just as you spent the time educating me, I figured that you deserve some public recognition for your informative call that was never pushy at any point. If my husband Jim and I stay in So Cal you will be invited to our home while in escrow to have a real discussion about moving forward with solar. As you displayed genuine courtesy to me, I felt you should know that I am thankful I listened to you because you educated me on something I was unaware of and could potentially save us thousands over the years.
Thank You,

Horrid communication skills. From the bungling of installation dates, to never returning phone calls — the monkeys who run this company are worthless. Solar is a tremendous concept. I’m all for it… just don’t go through this company. Find another solar company… unless you want to waste your time.

I was just contacted via text message from Chris who is the sales rep I spoke with earlier. He must be upset that I am not getting solar from him and that I wrote a poor review. He texted me «how’s the security business? 71,000 a year not bad. Founded 2012». Chris used my personal information that I gave true power solar to look me up. He then texted it to me. I’m not sure if he is trying to scare or threaten me. I don’t really care. The bottom line is I shouldn’t continuously be harassed by an angry sales rep. True power solar I’m asking you to please deal with this situation. I have a picture of the text message conversation if you need it.
Thanks

After consulting with several solar companies, my husband and I settled on True Power Solar. The sales presentation was professional, and we settled on the pre-​paid program. True Power Solar immediately worked on getting the permits from the city and our HOA. Within 2 months, the solar system was installed. The equipment and workmanship was top-​of-​the-​line. Now, our electric bill is approximately 90 cents a month; during the summer, when we have the A/​C on. Needless to say, we are very happy.

Recently I decided to look into solar, I have spoke to several consultants from different company’s, but I have to say the English man Jonh we spoke with was the most informative and sincere of any of them. So far I’m really happy with these guys.

Installation was completed in July and I’m very satisified with the system. The installation crew did an exceptional job and always cleaned up before they left. When the city inspector came to sign off on the permit he complimented the installation saying this was one of the cleanest jobs he’s seen.
I recieved my power bill last month and was shocked. I used my AC nonstop the entire month and still saved a considerable amount. I can’t imagine how it will be next summer once I’ve stored more power.
Never thought I’d go green but after seeing the savings I’m glad I did.

I just got my solar system on my roof, Everything working good. $ 0 out from my pocket. I save about 30% of my electric bill. They also offer 20 Years waranty. It’s really a good deal. They do a nice Job.

Not certain what type of SCAM this company is running but out of the blue they sent me a $ 900 invoice for cancelling an order I never made — their collection notice is the only contact that I have had with them! I would avoid this company at all costs.
Update: Calls to this company went unanswered, until this message and BBB contacted. After 2 weeks received a letter attempting to GAIN my business, offering a discount on services, and oh, by the way, we withdrew the invoice previously sent.
* No one to answer incoming calls,
* no apology, instead a marketing attempt
* letter’s not even signed by a human being.
Bottom line — You decide if this is a company you’d spend money with…