Henry’s Automotive

Fast Service
Reliable Work
You can always count on these professionals to get the job done right the first time.
Also, the staff is very welcoming and friendly
A+

Stopped in a while back to have my car looked at. The staff here is really friendly and very helpful. I’ll definitely be back!

AJ and his team are saints… I never thought I would say those words when describing an auto mechanic. Long story short… I arrived with my Mercedes in desperate need of fixing the trunk’s locking mechanism. He checked the pricing, and it was going to cost nearly $ 500.00. When I told AJ that was not an option, he found an alternative approach — Using his magic, he managed to close the trunk, and presto, I avoided a massive bill for yet another overpriced item on my vehicle. Cost for his work: zero. It’s truly refreshing to meet and deal with an honest soul. Thank you, AJ.

We have been taking our cars to Henry’s for over 15 years. Their service is exceptional. His crew always go above and beyond. Besides that, he is very knowledgeable and fair. Last, but not least, he is honest.

I had major oil leaks from the motor, transmission lines and needed a power steering pump and pressure hose on my 1999 Chevrolet 1500. They did it and I am very happy with the work and price.

Been coming to Henrys for 10 years! I love this place! Henry is honest and hardworking, he loves his customers and gives them the best deals. He has always looked out for me and family and our cars have lasted long because of his excellent care! I would recommend him to anyone, even if I moved to San Diego I would drive to him, he’s the only one I trust!

Here’s the thing: I’m giving 5 stars to the mechanic himself, Henry. I asked for a smog check and he completed it in a timely matter. Nice guy and knows how to treat and respect paying customers.
But WOW does the actual customer service need some «repairs» and in no way am I blaming Henry for this. I won’t describe who was working the cash register on this particular day but they were rude, unpleasant and condescending. I was having a rough day already from running all over the city trying to find a mechanic that was open. I came in a bit too late for a smog check when I arrived at Henry’s and said they were no longer accepting incoming cars for the day. «Come back Monday» is all I was told. Now I’ll admit, I was even more angry as I stormed out, but I never caused a scene.
But Henry was the man. He stopped me and right away said that he can help me out. So of course, I thanked him greatly and expressed my appreciation. So I go back to the register to fill out some paperwork and now this same person felt like they had a right to act snobbish and condescending towards me. Again, I’ll admit I was annoyed from the day already and I let it get the best of me. But in no circumstances should an employee make a customer feel guilty about offering their services that they do on a regular basis. Telling me that Henry is «doing this out of the goodness of his heart» and that «I shouldn’t be so angry next time» is something that REALLY doesn’t need to be said. I didn’t ask Henry to do what he did. He just knows how to treat customers and relies on their business to make ends meet. The clerk, on the other hand, doesn’t seem to appreciate paying customers and the hard work that Henry does.
Don’t lecture to customers and treat them like your grandchildren. Alls I’m saying.

Road trip back to La Verne from home in AZ and brought in my GMC Savana to have Henry check out some leaks that I thought were fixed by having the hydroboost rebuilt (before I came out here) Henry found a leaking water pump, (which explained the vanishing coolant and squealing belt) and found my rack and pinion was leaking (which was consistent with where the leaks were occurring). Henry had both issues fixed in less than 24 hours at a price that beat down 4 other mechanics back in Phoenix. This is my mom’s mechanic and when I’m here, he’s my mechanic too.

Henry’s Automotive is the best mechanic shop around!
Henry and his staff (office and several mechanics) do a wonderful job!!!
They diagnose your car promptly, they fix it quick!
Their prices are very fair!
After years and years of dealing with selfish mechanic shops and car dealers that try to increase your bill by recommending fixes that you don’t need …
Dealing with Henry is absolutely great and I recommend it to everyone!
I have been going to Henry for over 10 years and I am delighted!

Very honest. Fair. A good place to get your car fixed.

I love Henry’s Automotive! They serviced my first car right out of high school for 10 years and it ran smooth, now I am onto the next and they are still great. The office staff is wonderful and if you don’t understand something they will explain it to you. Honest yes! I don’t know about the Sue S. who stalled and her heat pump went out, that sounds a little fishy to me honestly. She should have known she was leaking already, heat pump just don’t go out, HELLO! You should have had a leak in your car or your car overheating. Sue S. just sounds rude and probably needed a battery and didn’t want the shop to diagnosis her car ’cause she didn’t want to pay for it. I know that because I have a cousin who did the same thing and now he has no car.
I love Henry’s and I have learned a lot about cars from them. They know how people try to take advantage of young women, so they try to keep us informed.

Henry has saved me and my Ford Expedition many times at a very fair price. I recently had another spark plug blow out of my engine head (common problem with Ford Triton engines) and he was able to fix it in a timely manner. Three years ago, he was able to fix spark plug #3 and this time it was #4 that is in a very difficult spot. Most other mechanics (including dealership) would have dropped the engine to rethread and replace this plug at close to $ 2000. I truly feel that Henry is very honest and fair. You can even witness this for yourself from all his business and repeat customers. Furthermore, he knows that the good Lord above is watching everything. He will be honest with you and do his best to make everything right.

Such a great place! They gave me a ride back to my house after I dropped off my car for them to fix. They know their stuff really well and do not rip you off at all. Thanks guys!

Well, we will see how this pans out. I believe Henry is good, but we are having a little problem. Don’t pay attention to the «ONE» star yet.
I called Henry’s to see if they work on Diesels… the said YES… So I towed my vehicle there last week because it won’t start when it’s cold. Once you start it, it starts for the rest of the day. Well, $ 327 later I picked it up and they thought for sure it was fixed.
Well, next day… NO START again… exact same symptoms. Had it towed there again!!! They had it for about 4 days. $ 286.27 later… it was supposedly fixed again!!!
Well, next day… NO START AGAIN! EXACT SAME SYMPTOMS!!! I am out of tows on my AAA card so we will see how they help me. AND
«IF» THEY REFUND all the money I have put out that hasn’t fixed the problem.
I will let you know! I’m hoping they do what’s right and I can come on here and praise them for being wonderful!!! AND THEN I WILL BE GIVING THEM «5» STARS!!! *****
I’ll be back!

I’m sorry I can’t give this place MINUS stars. Henry’s is DISHONEST AND INCOMPETENT. When I had my car towed in for stalling at a light, he missed the fact that the water pump had blown and ALL the coolant drained out. He let me drive off in car with a time bomb. The result was a complete engine failure costing almost $ 2000 to repair. I gave them a chance to correct their error and was lied to. Stay away from this incompetent and dishonest place AT ALL COSTS or you’ll end up paying for it in money, frustration, and bad karma.

Tried it out because it is nearby and read an article about him in LA times saying he is an honest mechanic. Its true, he is, but they had problems diagnosing my car, and I probably paid more than I needed too because of it.