Governor Bradford Motor Inn

Took my wife for our 3^rd stay at the Governor Bradford. I don’t understand the bad reviews. Our room was clean and overlooked the harbor. Everything is walking distance to great places to eat and have a few drinks. I plan on coming down to Plymouth at least twice a year and this our go to place. Yes it’s a bit old but everything worked and the room was spotless! The staff was amazing. If you want to be in downtown Plymouth and park your car and walk to all the great places this is the place to stay!

I made a rez in spite of the poor reviews, because of location and price. Beware, these people do not know how to run a biz!
I called to reserve on my drive up from NYC after just flying in, of course they billed my credit card immediately. I then called them to inform them that I would be about thirty minutes late checking in… I was told not to worry, if someone wasn’t in the office to just call the number on the front door. Sounds easy right?
Not so fast… when the four of us girls got there (already tired from the flight and then the long drive) and called the number no one answered EVER! We called multiple times, let it ring forever, heard it ringing in the lobby. No one ever answered. I didn’t know what to do so I called the police to see if they had a number. The policeman politely told me that he only had the same number I did, and that there was nothing he could do, he also informed me that this happens quite a bit. REALLY? After 40, yes forty minutes we started walking around hoping to find someone. A person staying there heard us and pointed to a corner room at the far end and said he knows something, I don’t think he’s an employee but he knows…
We went over and some slightly scary guy acted totally surprised to see us. He said that his phone has never rang. He slowly slumped back over to the office after we had to wait for him to gather his shoes etc. I’m not sure if he was smashed or not but he did not have it together. Well when we finally got back to the office… Low and behold no one had remembered to turn the phones over. Thank goodness we happened upon that woman staying there that pointed us in the right direction.
When we were checking in, he screwed up everything, he couldn’t find anything. He asked for my credit card and since I was so tired I accidentally gave him my national parks pass. He took it… I checked into a hotel with a park pass… And didn’t even say anything. After trying to check in for over an hour we finally got a room. Looking back it’s hilarious, but at the time I did not see the humor in it. I will never stay here again and in good conscious can not recommend it to anyone! Buyer beware! You may get a bed, or you may not!

I don’t dispute the accounts of others who had bad experiences here, but my wife and I didn’t. We had our honeymoon here, in fact, and stayed here on our first anniversary as well. The inn has no amenities to speak of, and it’s decidedly 1970s décor — this was crash space, nothing more, and by far the most reasonably priced option in the Plymouth area, short of pitching a tent in the state forest. We had no problems, no incidents, tripped over no winos and encountered no tokers. Since we come to Plymouth to enjoy my home town, and not to hang out in our hotel, we liked it just fine … and the location is, obviously, outstanding.
By the bye, do call ahead. There’s been considerable pressure to redevelop the site for several years now, given its status as the only significant waterfront land potentially available in the middle of the historic district of one of America’s most prominent tourist destinations. As of May 2016, a developer’s claiming to be «working on it,» although I’ve been hearing that for over a decade. If you just show up, it might not be there any more.

Total dump. Musty rooms, dirty sheets, rude staff. Overpriced as well. Only good thing is the location.

I stayed here with a friend for a «girls week». We really would give it a 3.5 but rounded up. We stayed in a Bay View room.
Pros: The hotel is very centrally located to most of the Plymouth attractions. We did take the car to the beach. Tons of great restaurants and bars in walking distance. Great view of the bay. Room towels were better than expected and the room was clean.
Cons: No real amenities, breakfast had no protein options, no elevator. On one day the pool was cloudy but on the other days it seemed better. We did have to ask for extra toilet paper because the maid didn’t replenish.
All in all we thought the hotel was worth the price for the time of year, great location and it was clean. If you are looking for a place to sleep and then be on your way to view the sights this place is for you.

It obviously depends on the room you are given. If you have a pet you are slated to squaller quarters. We decided to stay a few night at the Bradford with our small dog. We were given a room on the ground floor that was an absolute mess. It had not been cleaned nor vacuumed and their was speculation, since there was also no towels nor face cloths, that the linen was even changed. We complained to the matron Trinity who agreed and quickly brought us towels in a garbage bag placing them on the counter. She then quickly cleaned up the carpet which was filthy and stained. The draws in the bureau were filled with trash and chewed gum. The final straw was the next morning after seeing a small rodent we decided to check out. Rodent dropping were found under the sink area. We complained to the office who apologized and said they would refund our money for the night we had not stayed (as of this writing there has been no refund and we were charged for a cot for the nights we did not stay) The manager David refuses to return my calls nor assist in this matter and who could have assured me of my refund and that the situation was addressed. Presently I have requested a meeting with the Plymouth Board of Health to file a complaint and seek avenues for my promised refund. This was the worst experience I had ever encountered in any in any hotel and most embarrassing for any facility providing services to the public. Plymouth deserves much better.

We stayed here this past weekend (June 2015). Check in and check out was simple, fast and pleasant. Room was clean. Looked like the carpet in the room was recently replaced, it was clean and not stained. We Had a harbor view which would have been beautiful but the weather was rainy and gray. Still quite nice to watch the rain fall. Super perfect location, walkable to everything in town. Overall, it’s a typical old motor lodge, not a luxury hotel. Not charming or quaint, but I don’t have any complaints. It is what it is. Who cares that you get a real key and not a key card? I was happy to have a clean room to sleep in .
Check in and check out quick and simple. Coffee in lobby was a nice treat in the morning.
The Management is unprofessional and unhelpful and lacks the ability to follow up. I left something in the room and realized after checking out. I called immediately the same day, but we had already left the state and gone home. I was assured they had my item and they put my name address and phone # on it. I told them I would pay for shipping. They never sent it to me. I called at least 4 more times over the course of 2 weeks, still never received it. Instead, I received something that was left by someone else. When I called to speak with Dave the manager to handle it, he never did. He never called me back. Never tried to contact me to get me my item back or to return the wrong item that I received. Horrible management.
Fine to stay at the hotel but don’t leave anything behind or you will never see it again. I’ve never experienced this beforeCoffee in lobby was a nice treat in the morning.
The Management is unprofessional and unhelpful and lacks the ability to follow up. I left something in the room and realized after checking out. I called immediately the same day, but we had already left the state and gone home. I was assured they had my item and they put my name address and phone # on it. I told them I would pay for shipping. They never sent it to me. I called at least 4 more times over the course of 2 weeks, still never received it. Instead, I received something that was left by someone else. When I called to speak with Dave the manager to handle it, he never did. He never called me back. Never tried to contact me to get me my item back or to return the wrong item that I received. Horrible management.
Fine to stay at the hotel but don’t leave anything behind or you will never see it again. I’ve never experienced this before

My wife and I stayed here twice in the past month and had a great experience. Of course being on the water is awesome as well as everything is walking distance. The staff are all friendly, helpful and overall just great. A big shout out to Joshua — super helpful and respectful guy. He’s the kind of person you want working the front desk and representing a business.
Although this is a motel and is very dated, the rooms are clean, everything works, the A/​C blows cold and we didn’t hear any noise from any other rooms — all things that you want out of a stay in a hotel.
If this is a Zagat’s guide or something they would probably rate this a 2-​star place because after all, it is an old motel that is just really a place to crash. I give it four stars because it is everything you need when staying at a motel/​hotel — clean room, clean comfy bed, power, wifi, hot clean shower and easy access.

I am so confused how anyone is giving this «motor inn» anything more than one star. This place should be condemned. There were many questionable people at this place; one being the guy smoking a joint outside my door when I was bringing my bags into the room. I also had a suspicion that the place doubled as a homeless shelter but my friend talked me down off the ledge and we went to lunch. While at lunch we told a group of local people where we were staying for the weekend and we were told that we needed to go back to the hotel immediately, get our stuff and find somewhere else to stay. They confirmed my suspicions that it is in fact a homeless shelter/​section 8 residence and there is a lot of heroin being sold out of that hotel. We didn’t hesitate. My friend and I felt like we couldn’t be safe at this hotel and we are so glad we left. For safety sake stay somewhere else!

Born and raised in Massachusetts, currently live in Florida. We visit this area twice a year. We waited too long this visit to book our favorite hotel (not this one) and were stuck staying in this hotel.
First, when we arrived, the hotel clerk did not even have reservations for us, thank goodness we printed a copy, which we promptly gave her. She upgraded us to a two room suite with a view of the Atlantic Ocean.
Second, after getting the key, yes an actual key, not an electronic lock, we carried our luggage to the third floor (no elevator) and had great difficulty getting the key into the well worn lock. We ended up going back to the front desk for help. The clerk told us the secret was to insert and turn the key without touching the door knob. Interesting concept. Also while waiting for my husband to return I noticed how many middle-​aged men were just hanging out on the balcony smoking.
Third, upon entering the spacious two rooms, we noticed how well worn the furniture was. However, the room was clean. One room had a king sized bed with thread bare sheets, a tv and a bureau. The second room had a sofa (not pull out) and another tv and bathroom. There was a door separating the two rooms, however, no lock or latch was present.
Okay, here is the best for last. After driving an hour to have dinner in another town, the hotel called us to ask if they could rent out the second room of our suite. We told them absolutely not, there is not lock on the separating door and our belongings were still in there. The clerk, told us to please come and discuss this situation with her. Well, needless to say dinner was ruined, we drove back to discuss this horrible situation with her, and guess what? She already had guests in the second room of our suite, and had moved the sofa in front of the adjoining room door. Our belongings were thrown on our bed, and the contents that we had in the refrigerator were placed on the bureau.
We quickly packed up everything we had, (we still had two more nights there), went down to the desk to check out, and the clerk said «are you leaving because of the room situation?» Are you kidding me? I have never in my decades of travel had half of a suite rented out. What kind of business practice is this? This place should be closed down. It appears it serves as a homeless shelter for middle aged men also. We were woken up on our first morning by men outside our door smoking and drinking alcohol. What a disgrace. We saw no other tourists at all.
This place needs a total re-​vamp, and management that cares about paying guests, not the half-​way house type people they seem to cater to.
If I could give this place negative stars I would. Plymouth is a great place to stay and visit, so much to do there, however, this place is a festering boil in the center of Plymouth and needs to be lanced.
Do yourselves a favor and stay away! Please feel free to contact us if you have questions.
Leigh and Brian Keezer
Winter Garden Florida

I think the issue with this hotel might be that the rooms aren’t standardized, because if you notice the ratings are awesome and horrible and not so in the middle. My friend booked some rooms for her wedding and they were all very different from one another. Some had a digital temp control AC some of the Acs were hot/​cold. They were also set up furnished differently.
My experience was great. The breakfast area was completely renovated and nice. Lots of choices in the «free» breakfast however no proteins (no yogurt or eggs) but there are cereals, pastries, english muffins fruits, bagels etc etc and make your own belgian waffles. The room was nice and clean and the bed was comfy. I slept in the Radisson down the road the night before so while this was dated it was still still comfortable and less of a shock than expected haha. The room was outdated, but you could tell they took the time to clean, replace the shower curtains and the tile grout and caulk was clean/​refreshed.
I don’t know why people are upset that they booked the cheapest hotel in the city and didn’t get the ritz. For what it is and it is that (cheapest in that area) you get it pretty good and staff were awesome. And frankly as someone who stays in Hotels often, I preferred the real key because I lost track of how many times my card had to get «rekeyed» bc the magnetic strip failed. Not to mention a key can go on your ring and you won’t lose it.
Oh and the view… fantastic. I’ll post a great shot sans zoom.

For cleanliness and comfort it’s a 3 or 4 stars, but what brought it up to 5 for me was the wonderful customer service. I took a nap in my double bed in my standard hotel room (1 bathroom, 2 double beds, a fridge, and tv) at 7pm and woke up with a headache, so at 8:30 I went to the front desk to ask if the pillows were feather or if that was a pet room. They said it was a pet room, and then when I mentioned my headache, they immediately offered me a new room. I graciously accepted, and they handed me the new key– when I opened the door to the new room, I was astounded. The had upgraded us, free of charge, to a two-​room adjoining suite with a king bed, a couch, two fridges, two bathrooms, and two TV’s. I couldn’t be happier with how friendly and courteous the front desk clerk was, she really improved the quality of my stay.

The website made this hotel look extravagant, but it is a dump! The lights in my room weren’t plugged in, phone is falling apart, outdated room, refrigerator doesn’t work, the pillows are flat and uncomfortable, and the ice machine is in a dirty old closet. What hotel still uses actual keys rather than a card? I guess just this one! I would have rather of stayed on the Mayflower!

If I could give this place negative stars, I would. Absolutely appalling. When we checked into our room, there were dirty towels, and a used garter belt just laying there. When we went to use to bathroom, the toilet didn’t work, wouldn’t flush and the maintenance man handed the plunger to my friends husband and had him do it. The bed I was sharing had STAINS all over the box spring and blankets. Talking about skeeved out! When we went to management, she was rude, unprofessional, and not apologetic at all. We will NEVER recommend this place to anyone and will never stay here again!

Worth three stars, but giving it the extra star because of the view.
First off, the clerk was very nice and helpful, even when I called her to ask for the wifi password again. (She was very nice even though I asked her to repeat, and even spell the password numerous times because I couldn’t understand her.)
Second, upon entering, though the room was musty and dated, it was clean and comfortable. The air conditioner worked wonderfully and the bathroom was nicely cleaned. The beds, though slightly uncomfortable, were suitable and cozy.
Two complaints: First, there wasn’t enough light in the room. There were only three lamps, no ceiling lights, and the one wall fixture didn’t work. And second, the shower was a bit testy. There was a fine line between skinny dipping in Antarctica and bathing in lava.
But overall it was a nice overnight stay. I recommend this hotel and am glad I chose this cheap, but nice hotel to stay.
(One tip though, front the extra money [its like $ 10] for the ocean view. It’s definitely worth it. .)

I was looking for a discounted hotel bu not this bad. The clerk at the counter convinced me it was all remodeled — well somewhat true but really the place needs to be knocked down. Freezing cold night, very uncomfortable bed, not very clean, noisy, drafty — forget the free breakfast unless you want to get sick, internet did not work and clerk was not helpful — need I say anymore — stay away

Why 1Star? Well, it’s on the harbor. Otherwise it’s purely zero stars. They should rename it the Governor Ratford Inn. Calling this a dump would be offensive to dumps. My wife and I checked in, stepped into our room and lasted about 1.5 seconds before the overwhelming smell of mold and mildew hit us. Looking at the stained carpet, stained walls, 1970s bedspread, uneven pillows and 1980 TV, we realized this was NOT a place we could stay for a night. It looked like you’d need to wear shower shoes so as not to catch athletes foot and God knows if there were bed bugs. I certainly wasn’t gonna get close enough to check.
We immediately checked out (at least they refunded my $ 144) and grabbed a room over near the highway from a well-​known chain, which was great.

During my experience at the Governor Bradford:
1. Bird in the room flew from behind the curtain into the mirror and was stunned in the sink until the «handyman» came to take care of it.
2. Above «handyman» left bird poop all over the sink and made not contact with other staff to have it cleaned. No other room was offered to us despite being told earlier that they were only at 50% occupancy.
3. Mouse droppings found.
4. Mouse traps found under bed.
I won’t even list the generally crappy accommodations that look nothing like the pictures on the website. After all of this no discount or coupon for the future was offered. Staff continue to insist that there is no mouse problem, though they have no answer for the droppings or traps visible to guests. DO NOT STAY HERE.

HORRIBLE HOTEL! I booked a PET friendly room, we checked in and the room was so smelly and mildewy we asked if we could change. They allowed us to and the room was much better besides the fact that the ac didnt work well and the bed frame was held up by a few books… A few days later I noticed a $ 77.00 charge to my account and called to ask why. They said Because I had pets in a NO PET room. Well they changed me to that room and KNEW I was checking in with 2 dogs. There reservations are unknown BUT supposedly they did alot over the summer. This was my second time coming and I will NEVER EVER go back.

The Governor Bradford is not a luxurious hotel, but what you get is an amazing deal. For 80 +tax a night, I was able to stay here when I was in town for the Old Sandwich Road Race.
The property is right accross the road from the bay, and so cheap. It seemed too good to be true, so I was very nervous booking this place. In the end, I was pleasantly surprise. The beds (2 full sized) were fairly comfortable, the rooms were clean, the TV (while very small) worked fine, there was plenty of parking, each room has a small fridge, and the staff was very friendly. They even let me extend our stay to 1pm so I could shower after the race.
Generally a three star experience, but considering how expensive the hotels in the area are compared to this one, it gets an extra star.