Servpro of Pleasanton/Dublin

This is a trustworthy company. They really are ready to tackle the smallest cleanups for any mold damage repairs a person may require help with. Servpro of Pleasanton/​Dublin did such a terrific job at getting rid of the mold in my son’s room and it has not come back.

My husband’s 125 gallon fish tank leaked all over the floor of our downstairs office during the night, so we woke up to dry fish and a lake in the carpeted room. This truly earned a «OMG — WOW» level disaster for us. It was an early Friday morning and I had never hired anyone for this type of problem before, so I went online and found Servpro on Unilocal.Their excellent rating earned a fast phone call to their main number. Justin quickly called me back and said he was working nearby and would be over shortly.
Within an hour Barry and Justin were in our house, had come up with a plan, then they began working feverishly extracting the fish water out of the carpet, hauling out the leaky large glass fish tank, and started the fans plus dehumidifiers to dry out the subfloor.
The job took more than a week to dry it all out. Almost daily one of two of these professional gentlemen stopped by to measure the moisture in the floor, reset the fans and let us know how it was going.
A spill of 125 gallons of water is never good, but with Servpro as our partners we knew we were in good hands.
Thank you Barry and Justin — you are 5-​stars in my book!

More like 10 stars really! This past New Year’ Eve we had a domestic water leak. Within an hour of calling my insurance company (Mercury), Barry was on the phone with me en route to help mitigate the damage caused to hardwood floors and dry wall. Over the course of the holiday weekend and throughout the following week Barry and/​or Justin has been here monitoring the drying process and helping demo the damaged floor. I could ask for a better, knowledgeable and caring group of professionals to help during a stressful time. Plus the team is so pet friendly — my dog loves to see them during each visit. Although the circumstances of my introduction to Servpro Pleasanton/​Dublin was based on an emergency, I could have ask for a better group of people. If reporting a claim through your insurance company or if in immediate need of damage mitigation services — make sure to request thus Servpro office! Barry, Yolanda, Justin and their entire team are unparalleled!

We had a flood in our house this last weekend and Barry came to our home and got all the walls dried. Removed all the damaged floors. Their customer service is excellent. They were very professional, caring, courteous and guided us through the process. Thank you Barry and rest of the Servpro crew.

Our first time to have the need for cleaning up after a flood in our home. Called Barry and within an hour Alex and his crew showed up and stated to dry out our home. After 6 days they left our room dry and clean. Thank god for Servpro. THANK YOU SO VERY MUCH.

If I could give them 10 stars I would!!! It does not get ANY better then this company, thanks to Barry and Pat. We had a major flood in our second floor laundry room that was found at 10pm on a Sunday evening., and impacted seven rooms. I called the team thinking I’d leave a message, and get a call back Monday morning. I received a call back within ten minutes (again, late Sunday night). Barry stayed on the phone with me to walk me through how to lessen the immediate damage a d to assess any dangers. The next day Pat came over and from day one that level of care, service and attention to detail was superior.
Our home is now in perfect condition and it never looks like anything happened.

What an amazing company to work with. Pat came on very short notice after my dog got ahold of a bottle of orange icing dye. It was a mess all over my carpet and Pat came with no notice at all. The stain is just about gone (the Red Relief is still working it’s magic so I can’t say for sure it 100% worked) but if it’s going to come out, these guys are the ones to get it out. I would definitely recommend them to anyone in need of some serious cleaning.

Servpro made a difficult issue so easy. Their customer service was superb from the office personnel the field technician. Yolanda, Barry and Pat were all such a pleasure to do business with. Thanks ServPro Dublin/​Pleasanton!

These guys are so helpful. I spoke with Barry, the owner, about my problem with a musty odor I’ve had for months and he bent over backwards to help me figure out the problem. I’m a DIY’er and he gave me all kinds of great advice that I really appreciate. These are one of those companies where what they want to see most is not getting the most money out of you, but getting your problem solved.

Serv Pro saved a very beautiful, expensive sofa from being ruined. One of my dogs peed on two seat cushions and two back cushions. I replaced the cushions with new ones made by Bob’s Foam Factory of Fremont, but had a really hard time finding a company who would clean the cushion covers. Serv Pro cleaned my entire sectional sofa for $ 260. The cushion covers all fit back perfectly! I was thrilled. The only other company that offered to try was going to charge $ 220 just to clean 4 cushion covers. Great job!