Rock & Roll Auto Recycling

I bought a transmission from these guys for my Toyota Prius and came all the way from San Francisco when the transmission was ready I asked them to show me some kind proof that the transmission was 86,000 miles, oh man this guy got all crazy started yelling screaming saying «THAT’S AN INSULT AND IF YOU DON’T LIKE IT YOU CAN GET THE F OUT HERE» I have never seen someone so rude and crazy for a simple question I spent $ 500 on the transmission I think I have a right to ask. Very Rude very unprofessional !!!

I have been dealing with a nightmare of a truck that I’ve been getting screwed by every mechanic and experience I’ve had with it! Except for my experience with Bruce at Rock and roll! He was the only honest and helpful person/​company I’ve been dealing with this whole experience and would like to share my experience with others and deserves top Unilocal remarks.

They are very friendly people, and have some great cars for sale, If you see one you like get it asap.

These guys really are the greatest. I have been a complete thorn in their side for about a week now when the timing belt on my car snapped and damaged my engine. I originally got towed to one shop which quoted me an INSANE amount of money to get the repairs done. So, I called up Rock & Roll Recycling planning to salvage my car (which was a terrible feeling since it has less than 60,000 miles on it). Turns out they also do repairs here and quoted me over $ 1,000 less than the original place I took it to. I don’t live in the area, I was in town when my car died on vacation. I came back up again a week later and have been bugging these guys about potentially getting a third opinion and still being unsure whether it was worth the repair cost and blah blah blah. They have been so patient and so nice during my stress meltdown that I am definitely getting the repairs done and would highly recommend anyone to use this company. (They tow, repair, sell parts and salvage cars!)

These guys are great! My wife had a freak accident with the garage door that took out the back window on her SUV. After talking with Dave to narrow down the correct part, I sent her down to pick up the new window and figure out whether any other parts needed to be replaced. (I wouldn’t normally send her out on her own to deal with auto repair, but R&R came highly recommended.) Only a few hundred dollars later and an hour or so later, the window was fully repaired. Rather than leave us to figure out how to get it installed, they referred us to a neighboring glass shop to install it. Now that is great service!

The prices are great and lower than other places.
They get you the parts you need in quick
Amount of time.

I’ve went to Rock & Roll for pretty much anything you can think of. While they may not always have what I’m looking for they’re always willing to help me track it down.
Prices and service are always right on point and best part in they’re right here in the Tri-​Valley.

I have called Rock & Roll Auto several times for parts and they have always been very knowledgeable and helpful. If they don’t have the part, they can usually find it for me. The owner Bruce is very honest and would never steer you wrong.

It was my first time going here and I had a broken driver side mirror. I needed a mirror desperately and they were able to find what I need. Although it was designed as an automatic mirror, it looked like the old mirror I had! They treated me like family and they have a great sense of care when it comes to their customers. I will continue to do business with them in the future! Thank you Rock and Roll!

Having called previously to confirm, I made the ½hr drive to the yard to pick up a rebuilt transmission. While the item was bring pulled from the shelves out back, I paid, but when I finally saw it, it didn’t have the shifter included. When I called previously, I had specifically asked if it had a shifter because I needed that as well, so I went back inside. Bruce said there must have been a misunderstanding as he thought I was asking about which shifter it accepts (there are, in fact, several versions of this transmission). I was about to say we should cancel the transaction when he simply said, «Don’t worry, I’ll find the shifter for you. I’m good at finding things.» With this simple verbal agreement, I left. Bruce didn’t let me down and called me later the same day, saying he found the part at another junk yard (not local) and was having it delivered to my home, at no cost to me. A couple days later, Susanne called me just to confirm I received it. These are good, honest folks and they’ll be the first place I check for parts, even though they’re not the closest.

After getting a flat with a new tire with less than 1000 miles on it, I thought the dealer would help me out and replace the tire minus the labor costs. Nope! They told me I had a bent rim and a new tire wouldn’t even hold air if it was replaced. They gave me a a price on a replacement rim of $ 339! Forget about it, I’ll do some research. After a couple of calls and referrals later I got the phone number for Rock & Roll Auto Recycling.
I called, they did a search, and had my rim available used for $ 75! I thought this could be a real bargain or a piece of crap. I drove down to their shop, they were able to pull the part quickly, no issues with the part, and hassle free!
If you need a salvaged auto part and want to save more than a couple of bucks, give these guys a call!

Very short and sweet. Very professional, easy and I highly recommended these guys if you want to get rid of a car. I will definitely be back !

After finding a listing for a used car part on their website I did my due diligence and called Rock & Roll Auto Recycling and had them confirm that the part was in stock and that it was exactly what they had advertised online. Based on this call I took several hours off of work and drove the 20+ miles to their location.
Once I got there it eventually became obvious that the part was not all what they had listed online and what we had discussed on the phone. It took over an hour to figure this out because it was extremely difficult to get any assistance, the one person taking calls and answering questions seemed completely overloaded while the other two employees were apparently not assisting any customers. I ultimately had to go out in the yard myself in 100 degree heat and look up the chassis code for the vehicle, and then after a brief argument with the parts guy he looked up the part on his computer and realized they had listed it incorrectly.
Perhaps they were just overloaded, but I still ended up wasting hours of my time due to an easily avoidable mistake on their part. I will not be visiting this business again.