Pleasanton OB/GYN Associates

the staff at the office is not cooperative nor friendly. Make sure You let them know where to send your Lab work, or you may ended up paying for it out of your pocket.
trying to get my money back from them, with a valid EOB, but they just playing games with me. Not Patient oriented!
as far as Doctor Zatuchni, she was recommended as a great professional and I was pleased with the visit. Though I have gone only once, then my insurance have changed.
If you ask me if I go back, I say no.

NEWS! Dr. Z broke away from Dr. Schaefer! YAY! I am giving 5 stars to Dr. Z. She has continually won awards for patient satisfaction and she went to medical school in this country! She is brilliant and she is hardworking and devoted. Unfortunately, she is not delivering babies anymore. Dr. Schaefer is now with the Valley care foundation and she was originally my doctor. I give her two stars. She messed up one of my surgeries (failure to diagnose hydrosalpinx) and her bedside manner leaves a lot to be desired. I am glad to be away from her but Dr. Z is worth the time. I love her and have never met another doctor like her.

Pleeease do not put your child in the hands of Dr. Z. She almost killed my child. I had just lost twins when I was 6 months pregnant. I was in a very sensitive state. I found out I was pregnant again 3 months later. I wanted to have an early ultrasound to make sure everything was ok. She did an ultrasound at 5 and 6weeks and said it wasnt a viable pregnancy. She wanted me to schedule a D&C immediately without ordering any blood work. I refused and decided to try to miscarry naturally. She wasnt comfortable with that and released me from care. Three weeks passed and I didnt miscarry so I went to a different doctor. On the ultrasound was my healthy 9 week baby. Had I trusted her I would have unknowingly aborted my baby. I turned her into the medical board. Please do your research…

I had Dr. Schaefer for my first pregnancy. I liked her so I went with her again this time.
However, same as ALL the appointments I had 2.5 years ago, wait was dreadfully long (at least 1 hour).
This time, I purposely called ahead of time and asked if they were running late and the front desk nurse said since they changed their computer system, I had to fill in forms the first time. So I had to arrive on time.
I waited 30 minutes AFTER I filled in all my forms and then I was seated inside the patient room and waited another 30 minutes.
When Dr. Schaefer came in, I told her about my wait, no sympathy or compassion at all. The appointment was also a rush, she didn’t take her time to answer all my questions.
When I made an appointment and insisted that I would like morning appointments preferably first appointment (so I would not need to wait an hour again), the nurses gave me a very annoyed look. They immediately became not friendly and gave me an appointment 7 to 8 weeks later (instead of 4 weeks later). They did not really care about their patients or whether the patent would come back to them or not.
Very unacceptable and unprofessional.

4 Stars for Dr Z, 1 – 2 Dr Schaffer
Dr. Z delivered my first baby and I actually found her originally by Unilocal reviews that were positive. I can see how she herself might be misread, she really cares. I appreciated her directness during appointments. When it came time to meet in the hospital she stopped by multiple times and was cheerful and really seemed to enjoy her job. I would’ve like to have seen her for my second, but she is no longer delivering.
Now, Dr Schaffer is a totally different story. She is the coldest doctor I have come across. I finally decided to change doctors when during my last appointment she didn’t even acknowledge my husband and daughter with a hello. I decided that I’m not spending the next twenty weeks with someone that really seems to dislike her work and patients.
I never had a problem with the staff at all.

Wish I could give ZERO stars, for Dr. Zatuchni and her horrible staff.
I had recently moved and needed to find a new ob gyn, so my appt with Dr. Z was my first (and last) with her. My husband came along b/​c we are a young couple and wanted to talk some family planning stuff too. When they called me into the examination room my husband got up to go in with me. I explained to the nurse who called me in, that we usually go to doctor’s appts together in case one of us has a question for the doctor. She said in a rude tone that they don’t do that, and he would have wait outside. And it went downhill from there.
Once inside the examination room I explained to the nurse that I have a latex sensitivity, and could they use non-​latex gloves. She asks me if I’ve been tested for the allergy before, and I tell her no not yet, but I’m planning to. I just know that when I wore latex gloves, my skin crawled and was left red and irritated. Then she says that I should really get tested b/​c people like me who say they have a sensitivity without knowing for sure, create extra trouble for the doctors and staff — and that they are forced to use different and costly equipment for us. She worked extra hard at making sure I know that I was in the wrong, for having the nerve to ask her to put on a different set of gloves. Please. She was a complete B****. (As a side note, I told my regular dr about this and he said he had no idea what that nurse was talking about.)
Then Dr. Z came in to examine me. She took all of 5 minutes, cut me off when I was speaking and asking questions, and left the room. Her bedside manner was awful and based on that experience, I knew I never wanted her to treat me again, let alone be my doctor when we decided to have a baby.
If you are considering Dr. Bettina Zatuchni as your ob gyn, please run the other way. Dr Z was a poor doctor to me, and her staff is unprofessional, condescending, and rude.

For those of you who are giving Dr. Z a negative feedbacks obviously do not understand her personality and how serious she takes her job. Dr. Z is my OB for both of my pregnancies. She’s straigh forward and get to the point, but yet very attentive and she cares about her patients.
If you are looking for a OBGYN that tells you the truth and don’t BS around, check out Dr. Z. She will take really good care of you during your pregancy.

I am revising my previous feedback because of the front office staff. I’ve called numerous times to schedule a follow up appointment and was put on hold every time because the front office staff was busy «helping the patient right in front of her». I gave up after trying a few times and being put on hold for a long time. Great doctor but incompetent front office staff.
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Old review
I recently moved to the bay area and used to fly back to my home state to see the doctor who delivered my baby but my prescription was about to expire and I need to see a doctor right away. Based on the reviews on Unilocal,I decided to see Dr. Z but since she wasn’t available, I ended up seeing Dr.Schaefer.
I am very picky about my doctors and have been to 6 different doctors over the last 10yrs in various states. I have to say that I was very pleased with Dr.Schaefer. She’s pleasant and has a very gentle examination manner. She doesn’t spend much time on small talk but given that it was a working day and I had to rush back to a meeting, I didn’t mind.
I didn’t have to wait long for my appointment and since I didn’t have many questions for her so I was in and out of the office in appx. 30mins. I was very happy with my experience.

I had an appointment to see Dr. Zatuchni at 1 PM. When I arrived at 12:45, I was told that she was called to the hospital to do a Cesarean section, and that she was running late. However, I only waited about 20 minutes and then when she arrived, I was seen extremely quickly. She was respectful, nonjudgmental, and answered my questions without hesitation. In addition, her examination was so gentle that it wasn’t even uncomfortable.
As for the wait – I have been to many doctors where I have had to wait more than an hour to see them, so a twenty to forty minute wait is definitely worth it for a doctor who listens and is gentle. It is very difficult to find an OB these days and I think that the other patients need to be more understanding of the fact that these doctors are juggling women in labor in the hospital and a clinic. If I was in labor, I would want my doctor there, and because of that, I do not mind a short wait in the office.
Overall, I left very satisfied.

Officially, my OB/​GYN is Dr. Zatuchni (Dr. Z). Basic appt went well and as expected.
This past weekend, Dr. Schaefer was on call and took very good care of me and my «female» problem. She even called to check up on me (on her cell) yesterday.

What a frustrating disappointment it was visiting Dr. Gabrielle
Schaefer…can’t speak for the other doc who works out of this office.
After waiting 40 long minutes in the waiting room, I was informed
Dr. S. had been called out of the office… yet, she had not told the receptionist.
I was promised she’d return to the office in 20 min. max and decided to wait…
instead of making the 30-​min. one way drive back to see her later.
They stuck me in a room, where I waited another hour.
Doc finally breezes in the room and made no apology for my wait.
My appt. was for an ultra sound and for a pelvic exam.
Ok– so I get situated on the humiliating stirrup exam table for the
ultrasound… trying to relax…
and BAM… the whole table dropped. I jumped noticeably, which she
noticed. She said she had to lower the table to do the ultrasound.
She COULD have WARNED me the exam table would drop!
Then…when the ultra sound was completed, up in the air
I went on the exam table… with no warning… AGAIN!
The test showed I had ovarian cysts, which had been causing me
extreme pain. I asked the doc for advise regarding the
cysts…anything. She said there was nothing she could do but to
monitor them. I told her I’d had two cysts rupture and I couldn’t bear
the pain or risk of another cyst rupturing.
She told me to see her again in 6 months.
So– it was then time for her to do the pelvic… yet she told me to make
an appointment to return for that because she was running behind
schedule. I informed her I had waited about 1.5 hours for her
and for this appointment, which was scheduled to include a pelvic exam.
She refused to do the pelvic with a very rude attitude.
I had hoped a woman gynecologist might be more compassionate,
yet I certainly was wrong in regards to her and I left her office feeling
let down, angry and very frustrated.