worst… worst…worst!!!this store doesn’t deserve not even a single star… why is this aweful store still in business??? my mom never got her valentines delivery. my mom always expects and love love love a valentines gift every year but unfortunately she was not able to get her gift this year because i chose the wrong store to order her gift from. guys save your money and go spend it to a deserving store and i hope edible company will close this franchise.
Austin S.
Tu valoración: 5 Livermore, CA
Ordered a Valentine’s swizzle bouquet and came out awesome!!! First time ordering from EA and I’ll definitely be ordering more in the future. Great customer service as soon as I walked in and the bouquet itself looked nice and was very delicious
Phuong N.
Tu valoración: 5 Dublin, CA
Great Customer service! Steve is great and is very helpful! I like how the order is processed really quickly and is out for delivery right away! Best Edible Arrangement location I have worked with so far!
Leanne R.
Tu valoración: 5 Pleasanton, CA
Amazing customer service, thank you Steve! Some confusion occurred with an arrangement that unfortunately was delivered to our place of business on time but not the receiving party due to our error. When we realized this a few days later and called Edible Arrangements to replace this at our cost, Steve was a gracious help. Not only did he recreate the arrangement, he delivered it the same day we called within a short time of speaking to our staff. He went above and beyond which made our day! Thank you again, I will refer Edible Arrangements to anyone looking for a unique and memorable gift to brighten someone’s day.
J L.
Tu valoración: 5 Pleasanton, CA
Best customer service I have had in a very very very long time!!! Steve was very accommodating! Fruit is amazing! The displaying of the fruit is too gorgeous to eat! But irresistible! Great job EA!!- I will recommend to all my friends and family!!! Thanks Steve for all your help!
Diane R.
Tu valoración: 5 Dublin, CA
On Saturday night, I ordered a last minute Mother’s Day arrangement online to be delivered for my mom on Sunday. It arrived around 1:30pm and was just perfect! Everything was sweet and delicious — and she was so tickled to have something so different. Great service — even last minute — I will be returning for sure!
Jesse C.
Tu valoración: 4 Alameda, CA
Great location so I can pick up instead of delivering it and save me money! Ordered online and it was ready when I wanted it to be at the store. Pickup was quick with no hassles. Thanks! Btw the fruit is sweet and fresh!
Roger S.
Tu valoración: 2 San Leandro, CA
I received a dozen chocolat dipped strawberries. The leaves were wilted and yellowing. The berries were mushy, almost oozing and separating from the chocolat. I asked for an exchange and was told they can’t just send a replacement. They first have to inspect. The new one they sent were better, but still not fresh. What upset me the most was that I had to deal with the delivery guy on three occasions
Dana C.
Tu valoración: 4 Tracy, CA
Expensive but unlike flowers that just look pretty & then die, these are beautiful and taste great. The pineapple wasn’t sweet, but I loved the look of them. Would have given it 5 Stars had the pineapple been better. For someone like me that is spoiled by their husband(he is a true romantic!) I really appreciated this edible bouquet! Enough fruit to share with at least 10 people! Would be a great fruit arrangement for a party of 8+ guests.
Christine m.
Tu valoración: 5 Hayward, CA
I will give this place 5 stars. Great service. Amanda was awesome. I needed an arrangement and not only she gave options but she knew what’s best one I need. Keep it up.
Miriam S.
Tu valoración: 5 Concord, CA
This location is great! They provide excellent friendly service and the arrangements are fabulous!
Mary L.
Tu valoración: 5 Union City, CA
I ordered an edible arrangement basket that came with a free happy birthday balloon and 2 free pineapple numbers for my friend/coworker that is located in Pleasanton. They were able to receive the order via online right away(it was about 9:15 — 9:20AM) and got it delivered before 10:30AM! Such awesome employees and impeccable service! I will definitely be using their company again in the future!
Brian H.
Tu valoración: 5 Dublin, CA
I ordered an arrangement for my sister in law who had just given birth. The arrangement arrived exactly as pictured and in less than 2 hours! Couldn’t ask for anything more.
Ronnie B.
Tu valoración: 1 Brentwood, CA
I ordered a Mother’s day bouquet on Wednesday to be delivered on Friday because it was also my friend’s Birthday. On May 09, 2014, nothing had been delivered. I called their office in Pleasanton a couple of times an they said the driver had not yet delivered it. Next day on May 10, 2014 I called the office several times and they were so rude to me. Brandy and Steve wanted nothing to do with me, basically that I was out of $ 109.00 and the could care less. The arrangement never arrived and they refused to do anything for me. I order a lot of arrangements from edible arrangements. This past Mother’s day I ordered two. One was to Chicago, that one did arrive. One to San Leandro, Ca. From the store in Pleasanton, Ca. Never arrived. Please do not order from 3015 Hopyard Pleasanton, Ca. They don’t care about their customers! They will just take your money, and don’t care about the delivery.
Andrew Y.
Tu valoración: 4 Newark, CA
My gf recently had major surgery so I figure I’d try an alternative to flowers. I ordered the large hello kitty fruit fruit basket for 70 dollars. A little steep for fruit but she deserved something nice after the procedure. There was more than enough fruit for 5 people. So for future reference, go w/the small size if its just for an individual. I ordered online around 11 am and had it picked up at 6 pm. It was ready right on time. Some fruits weren’t sweet but overall I was very happy with the end product. if you order online you can find tons of coupon codes and save yourself anywhere from 5 – 10 bucks. The website is easy to navigate and provides an overall hassle free experience.
Will H.
Tu valoración: 5 San Leandro, CA
Bought the bear, balloons and fruit bundle for our for our two year anniversary, and my fiancé LOVEDIT!
Patrick S.
Tu valoración: 5 San Jose, CA
Thanks you sooooo much Edible Arrangements!!! My gf which I surprised her at work absolutely loved the surprise. Everyone at her work was jealous of her to receive a teddy bear with valentines day balloons and delicious chocolate covered strawberries on a vase. Absolutely love the creation this store has done for me. I will most definitely come back for any occasion. You made my valentines date sooo happy!!!
Steve T.
Tu valoración: 4 Pleasanton, CA
My first buy at this place and the people receiving the fruit on a stick in a basket loved it. The fruit was fresh and didn’t seem to have the preservative that I have seen on other fruit baskets so it tasted like natural fruit. Coming back here again and probably will give it 5 stars as I am a skeptic of these fruit baskets but this place seemed the best of the bunch. Also the owner honored the Unilocal offer of $ 3 off our order.
Sunny C.
Tu valoración: 3 Livermore, CA
I got a vase of a dozen chocolate dipped strawberries. They looked nice except looked smaller than what I ordered. About an hour later, which is how long it took for my parents to get home that night after I picked up the product(it was their anniversary gift) the strawberries had a weird alcohol-like taste to them and looked wilted. I can’t explain the taste. They were in the fridge the whole time, minus the 10 mins it took to drive to their house. It was very pricy considering they just had strawberries with chocolate on plastics sticks. It shouldn’t have been more than $ 30 but I paid $ 60. Eek.
Jennifer A.
Tu valoración: 4 Hayward, CA
Yaaaay Edible Arrangements! Recieved a huge basket from the hubby for Valentines day and it was so pretty. I had some questions about my basket and left a message for the store yesterday and was promptly called back from Steve today to address any concerns/questions I might have. Total Customer service and all about backing their solid product. I am a fan always have been and will recommend this place to anyone!