Spa Nails & Waxing

What u think? Service wasn’t that gud & I kip saying ouch. show them the design u want make sure repeat urself a lot & show it so ur not disappointed

I went with a friend for a manicure and pedicure…
I almost never have a manicure/​pedicure.
They tag-​teamed us. It was pretty funny, I felt like the queen of some small country.
So one gal each for the footsies, and one gal each for the front paws.
The manicure has lasted a week! What? Cool beans!
So, here is the thing I understand a tiny bit of their native language, and I laughed when they said something (it was funny). They all looked at me shocked. Then one lady asked me «You understand what we say?» I replied uh, yes. They stopped talking completely, for the rest of the time we were there…
This salon was clean, the staff was nice and competent. If I lived in the area I would go back often…

My second time here. Nails were painted beautifully. But when they yell across the salon «did you tip?» I decided I won’t be returning. (This is after I tipped 25%, handed it to the person who rang me out.)

Pretty decent price for this area. The result was kinda okay but the service is a big no no. They kept talking in their native language which kinda rude, I think. But they were able to fit me in (walk in) for mani and wax. Good value if u wanna have a last minute wax and manicure without making an appointment

Everyone in this place was so kind and very welcoming, I was asked immediately how I could be helped and told who could help me. There was not very many people in the salon because it was 11 on a Friday so I got helped right away. When they started my nails I couldn’t remember what the type nails I liked was called but they were able to figure out what I was talking about.
This is the FIRST place I have gone that haven’t hurt me at all (I have gone to quite a few different places) the guy doing my nails was so gentle. I will defiantly be going there again I’m so glad my cousin told me about this place.

I only give this place 3 stars because the owner is always so nice and friendly. I went to get a manicure today and the girl who was going my nails and being kind of rough. The she yanked my arm towards her so she can file my nails and put them in the soaking bowl. So she proceeds to pul my hand when she needs its. Then the «massage» I got was super quick, you can tell she didn’t care then proceeds to flip my pony tail really hard to that it hits me in the face hella hard just to «massage» my upper back. When she was all done I had hell of lotion all over that wasn’t even rubbed in! My nails turned out good but these Asians need to learn customer service cause now they lost a customer for good.

My daughter got a bad skin infection after a wax treatment. The doctor said it is probably due to a reuse of stick used to apply the wax and prescribed antibiotics and medicated cream. Hopefully, it does not scar Additionally, alcohol was not applied after the treatment. I called to talk with the owner, she was very nice but she said it could be that my daughter has sensitive skin… My daughter is 21 and she has been getting waxed since she was 15, and no problems so far. The prices are great, but they are so busy they are forgetting the details like alcohol or replacing the stick. Pedicure is always great, but regular manicure is average. Eyelash extensions applied are great too by the manager.

I had an appointment and had to wait 26 minutes to be helped. Also the owner was rushing and didn’t take care when applying nail polish and failed to add an additional coat or clear coat. Overall poor service and I will not be back.

It’s been about three weeks since I got my nails done but about a week or so ago, two of my nails chipped and I noticed that another one was cracked in the middle and then started chipping as well and it’s just gotten worse since it’s getting caught in my hair everyday.
I usually wait almost a month before getting a new set (long, I know) but I’ve never had chipped nail polish or a cracked nail. Kind of disappointed but I’m sure it’s not a regular thing. At least I hope not.

I had a terrible experience with this place over the weekend. I arrived early, at 9:55am as they opened at 10, and was the second person in line. 10 am rolls around and the shop still hasn’t opened, 10:15, workers are all lined up outside but the owner still isn’t there to unlock the doors. Finally at 10:20, someone arrives with keys looking like they just rolled out of bed and are still half asleep.
As everyone goes inside the women in line begin picking out colors, while the men obviously sit down immediately. By the time I could get a color, and sit down into the pedicure chair, they had started 9 people ahead of me… I was second in line.
So, I calmly sit down, it’s 10:26…water is lukewarm and they didn’t turn the jets on, so obviously I asked if they could fix both of those situations. 10:45, still sitting there, water is back to lukewarm, and now they’ve started someone’s nails who came in after me. So I asked when someone was going to start my nails and I get brushed off with «Oh, someone come soon».
Finally at 10:52 my pedicure starts… at this point I had been there for almost an hour, and before I knew it, it was 11:10, and my pedicure was over. Annoyingly short, and I even had to ask her to put on clear coat because she forgot.
Moving on to my manicure, the girl did an okay job, just frustrating that I had to ask for her to remove the excess polish that had gotten on my cuticles.
Finally my eyebrows since it came with the package. I head to the back and tell her that I don’t want them any thinner and I just wanted the peach fuzz in between my eyes, and the tips waxed. Next thing I know there is wax under my arch and I’m pissed. Two rips and a splash of alcohol into my eye later, she says «okay all done, bye bye». Didn’t even get a mirror to show me what they looked like or asked if they were okay. They weren’t, she didn’t do anything I asked. But at that point I was so over it I just left.
Two hours later and it wasn’t worth it, don’t go here!

I have been here 4 times. The manager is a customer service pro and truly works hard to make her customers happy with great communication and no surprises. They have an electric buffer that works great at taking away very difficult calluses. Cheap prices, great design work=great find.

The people here are warm and inviting. The man who did my nails was gentle and careful. They have a ton of different gel colors and pretty glitters! I’m definitely going to frequent this place from now on.

Decent nail salon only if you want your mani/​pedi painted. Reasonable price I believe. I do NOT come for the waxing part just b/​c Linda didn’t bother to acknowledge how I wanted my eyebrows & she just went ahead and waxed, THINLY and UNEVEN. One longer than the other. I came here yesterday b/​c i was desperate to get my nails done & I had a picture/​design how I wanted it but Linda said they cant paint straight lines on real nails but they can on acrylic. Another thing I wish they change is their tone of voice, not sure if theyre happy or yelling that I came in but just wish they talked in a more friendly, welcoming way.

This place is the worst. Linda is rude!
The manager Linda waxed my eyebrows while I was sitting in the chair getting my nails done. she came out holding the end of the stick without the wax on it in her mouth because she had other things in her hands. Wth?
Now this is discussing when. my 16 year old daughter that went to the back to get her eyebrows waxed (I guess they took her to the back because she wasn’t sitting at a chair getting her nails done) before I got mine done. My daughter told when me when we were in the car on the way home that Linda double dipped the wax stick! Gross! My daughter being only 16 didn’t say anything. But I can only imagine what kind of health codes they are violating.
I got acrylic nails. That same night a thumb nail popped off so I called the nexted day and told her my nail came off and before I could even start complaining about the wax. Linda cut me off and told me she didn’t have time to fix it and if she did I would have to pay 3 dollars. I told her I wasn’t coming back there cuz she didn’t use new sticks with the wax and they did a bad job. Then she said why are you calling I didn’t do nothing to you I didn’t cut you I didn’t make you bleed (I’m guessing she meant when she did my nails). She didn’t get it or maybe she did get it, but didn’t care. i went somewhere else To get it fixed but within that same week 4 more nails came off. I just took them all off and called it a loss.
Also they didn’t clean their foot bath between customers on a previous time I went there which lead me to stop getting pedicures from them and also they were shady about using clean pumice stones and cuticles clippers.
This place is horrible. Linda is a witch to say the least. They might be inexpensive and that’s why they get so many customers but they scam you anyways charge for every little thing. And do a bad job. They are dirty and gross. The health department needs to check on them!

Worst service ever. Waited for 15 minutes before anyone even greeted me, it wasn’t busy. When my nails were done, there were some spots not touched, my nails are small so I guess it’s kind of hard? But the guy kept saying «no» and wouldn’t fix them. Everyone else was getting massaged except me. I had a grumpy older lady who wore latex gloves and apparently didn’t care. My massage chair was broken and when I asked to move chairs I was told «no». One coat of polish on my toes was all i got. I paid the $ 50 for the lacking mani pedi. The lady said to me «no tip huh» and I just have her a look. I will NEVER go here again. Just plain rude and a waste of money.
Menu says massage and hot towel service and free waxing. I got none of that with my $ 50. AWFUL!

I use to live in the area, and I was so happy to find Linda. Now I moved away and I refuse to give Linda up. I drive in from da city and well worth it!!! She knows what I like and I never worry about my nails. Hands down the best and I keep coming bank obviously.

Love having this place so close to campus. Linda runs a fabulous business! Long is my favorite for pink & whites.

I don’t get the bad reviews. This place is reasonably priced-​so don’t come with high expectations. I get shellac manicure, regular pedi, and my eyebrows waxed for 50 bucks!!! Uhm HELLO– best nail deal in the East Bay that i have seen. They are cranking people in and out but i have came here for years and if you ever have an issue Linda (the owner) will always rectify it! She knows her loyal customers and takes care of them.
Sure– sometimes i need to speak up. But when I’m in a rush her team gets me done quick. Great location, kind staff. Kept pretty clean.
So when you get any kind of mani and pedi in the same day, you get a free brow or lip wax. One day i did nails and did not have time for brows– linda let me come back the next day and get my brows waxed for free. She doesn’t normally do that but always wants her customers happy.
Im a loyal customer!

This was my third time coming here and was by far the worst. After my last experience I figured I had just had a bad first experience and thought I’d take my sisters here too. That was a mistake.
First of all they charged me and my youngest sister extra for my matte finish and a sparkle chevron design she got on one nail.
But the worst part happened when my other sister tried to ask for a simple black and beige moon design. First the guy doing her nails messed up the shape of her nails, then the design twice and by the third time she gave up and asked for just plain black.
And when we went to pay they still charged her full price and were completely rude and inconsiderate about us having been there for almost 2 hours.

Super disappointed. I came here because of the awesome reviews, and I was just getting off from a long day at DVC when I decided I should treat myself and get a gel manicure and have my eyebrows waxed for the first time in about 2 years. A man helped me with my gel manicure. He cut the cuticles on my left ring finger and my right middle finger way too short, to the point they started bleeding profusely. To make them stop, he put some sort of super glue on them? I’m not quite sure, but it stung like hell. He continued filing my nails as if nothing had happened. He was very rough, this was quite possibly the most painful manicure I’ve ever had.
Although, I didn’t enjoy the manicure, I kept an optimistic mind set for my eyebrow waxing. «Maybe they’ll be better!» I thought to myself. I was wrong. I was welcomed by a girl who said nothing to me. She just pointed me into a dark room. I waited for a few minutes, and in walks this other girl on her cell phone. She did not say one word to me the entire time, because she was busy talking on her phone. She ended up ripping a part of the skin on my forehead off while waxing! Ahhhh, the pain. She didn’t apologize, or acknowledge she did this either.
I ended up paying $ 46 for gel and waxing and I will not come back. I’m sure there are better people who work here, I just happened to be unlucky and get these guys.