Royale Cleaners

We drive from Martinez — they are that good. Quick service and care. My dress shirts come out perfect every time. I also have done alterations and have been happy with the work. Highly recommended.

WOW updated review…
Just spent $ 23 on 2 jackets. Come home and they still have stains on them and an oder (i wore a spray tan). Everyone knows that spray tan washes out of everything! She got it off the visible collar/​back area… When i looked inside the sleeves they still smelled and had major stains! They completely ignored the arm area!!! The WORST part is that they left visible stains on the outside… I spot cleaned them with mild soap and guess what?! They came out! They never cleaned the outside! What a joke.
Now I’m pissed. I called and asked for a manager. The woman refuses and asks what garment im complaining about. I tell her (kindly) what happened and that i just had to spot clean a jacket i picked up a few hours before. She says «shes human» and missed a few areas. When I’m spending 11 bucks to get a jacket washed i expect attention to detail. I asked for a refund and she said no «bring it down here ill look at it». Uhhhh i don’t have time to make another trip! I told her my family has been going there over 20 years and i will never return!!! She did not call back. Guess this business doesn’t care!!!
I have gone here on and off for years. I would say they are better at alterations than anything. I do appreciate that they open at 7am… I can drop things off on the way to work.
Today i got there at 7:25. It was 5 min before anyone acknowledged me… Pretty lame considering they have a door sensor that makes noise.
$ 20 bucks for 2 blazers to get dry cleaned?! Seems steep to me…

Great service and very friendly!

Just took my jackets from here. Service is great. They have done good job on my jacket! Will come again for my coat and sweatshirt. The price is fair

Have been using Royale Cleaners for 3 years.
It has always been a joy having business with them. People there are very approachable and helpful when I have questions. Always get my shirts and pants back between 2 – 4 days.
I have also tried other dry cleaners but feel that the pricing here is relatively lower than other places around the area.
Highly recommend! :)

I have been going to Royale Cleaners for over 10 years now, and they have consistently delivered the same quality cleaning, pressing, and anything else that needs cleaning. Royale Cleaners is one of the cleaners that doesn’t cut corners. Their cleaning process, changing out chemicals, etc, as the clothing doesn’t breakdown like it use to at other establishments. Ive never been disappointed. Their hours are convenient to squeeze in before or after work, and to top it all off. I always get treated like family, Extremely friendly customer service. Always leave with a smile now that i think about it. Gives the city a the sense of a smaller town with a tighther knit community. Keep up the good work and thank you for all the years of great service! Happy Holidays!

I have gone to many cleaners in the area and of the one I have been to. I appreciate this one the best. I do not like going to a cleaners and have to pay, before I get my clothes. the people here are friendly and my clothes come back the way I like. good people great place. also next to a ⁷⁄₁₁ so I can grab a nice slurpee

The husband and wife team are just RUDE. A few weeks ago, I took a pair of slacks to have hemmed/​shortened. I picked them up, tried them on and they’re too long. OK mistakes happen. So I tried the place again and took another pair of slacks to have hemmed, these are too short. It’s like what the hell can’t you get it right? So I ask the wife why did you remove the store tag and the extra button for the pants. She looked at me like I was crazy to ask for the extra button. She looked in a box and grabbed and black button and said here, I said no, that’s not the button. I guess speaking English is not in the norm now a days.

Two years ago this place overcharged my credit card and I had to do a billing dispute. I won. I had some uniforms dropped off here yesterday for alterations and the owner saw my name on the uniform and told my other half that she wouldn’t work on them because I was a «problem customer.» Glad to see I’m still remembered after 2 years. But the grudge for your mistake. Wow!
On another thought maybe it was the shirt they LOST and had to pay me back for.
Really people. Get over it!
I must also ask, how much do you think they pay that poor old women doing the alterations in the corner. Sad, tragic and 1 star for effort.

Bait & Switch — Scammer…
Called and asked how much to wash & press a shirt; I was told by the gentleman it was $ 1.95 a piece (I was accustom to paying $ 1.50 @ Parkway Cleaners) but since my move, this place was more convenient. When I dropped off 14 dress shirts to the same gentleman (owner) and asked again how much to wash & press with light starch; again he said $ 1.95, so I gave him my 14 shirts and one Sports Coat. When I went to pick-​up my shirts, the owner’s wife told me that my 2X dress shirts could not be pressed in their machine and had to be hand-​pressed, which was $ 5.00 per shirt. She said since I was not informed they would only charge me $ 4.00 per shirt (more than DOUBLE what I was quoted). I asked why they did not call me to inform me of the price change (they use your phone # as your customer ID#) she had NO answer. STAY AWAY — FAR FAR AWAY FROM THESE LYING SCAMMERS!!!
I WOULD GIVE THEM NO STARS IF POSSIBLE

I’ve been going to this cleaner for over 20 years, and now that I’ve relocated to LA, i miss them! The previous complaints about permanent ink– it’s inside the collar where cleaners ALWAYS put your name so they can sort it!
They have always come through for me and helped me with sewing buttons, fixing tears and always providing well pressed, always clean shirts. My hope is that I find a cleaners in LA that is at least half as professional and efficient as they are. Miss you guys!

This place is horrid! The woman wrote my name in permanent ink on my business shirts. She also misplaced three items and said she would find them by the next day. I had to go back the following day only to find that there were NEW STAINS on these shirts. That is, one’s that were not there when I dropped them off! I was forced to return a third day and did not receive any discount or consolation. The woman did not understand why I was frustrated either.

Contrary to what another has posted this place went above and beyond in getting and keeping my business. I had some work uniforms that needed some attention. I knew that on Saturday they closed at 6pm and did my best to get their before then, but hit traffic and just couldn’t make it. Knowing it was nearly 6:30 I still took a chance they may be around and drove up to the store. Despite the gal getting ready to go home for the night, when she saw me she unlocked the door and let me on in happily accepting my business with a smile. She took my order and informed when they would be ready for pick up, and I left happy knowing that I was able to drop off my stuff and have it done.
Thanks Royal Cleaners for going above and accepting a late customer with a smile and positive attitude.

This place won’t be getting my future business. My coworker gave me a Halloween costume to use this year and it needed a zipper fixed. I figured 10 – 15 bucks tops to get it fixed. Nothing extravagant, I just needed to be able to wear it for an hour or so right?
Well these women ruined Halloween. Or at least they tried too.
At first as I showed them the costume they insisted that the fabric was messed up because the zipper caught onto the fabric. They didnt even want to touch the dress. Um, I took it off the fabric and showed them how the zipper was splitting. Not only did they want to charge me 22 bucks JUST to sew on a zipper but they needed me to run that night to Joann’s which is 10 – 15 mins away and pick up a zipper. WTF? They dont have any there? I wasn’t bringing her my Sunday best… this was a novelty item that I explained to both women that would complete our family halloween look. OMG. I walked out of there and didn’t go back.
Severely overpriced. I have had pants hemmed and zippers fixed before in San Francisco for less than what she was charging and it was back the next day.
Unilocalers, this woman was rude and didn’t want my business, clearly. I hope they read this too. I am never stepping foot into that establishment again.

We have been using Royale Cleaners for 16 years now. First found them when we bought a house in the College Park neighborhood right around the corner.
We moved 11 years ago, but we still drive the 4 miles back to Pleasant Hill for our dry cleaning. Certainly, there must be nearly a dozen dry cleaners along that route, but as they say: «If it ain’t broke, don’t fix it.»
We’ve never had an issue with any garments, the prices are reasonable, and I’ve even been using them for alterations lately and couldn’t be happier!
Highly Recommend!

At least my shirt got cleaned, but the buttons were melted. I asked the gentleman at the counter what had happened and he continued to feed me non-​sense on how i brought it in like that. there was no reasoning with this man, so i took it as a loss. dont bring your clothes here, if you wanna keep the buttons on.

I recently moved to the area and it’s always hard to find a good dry cleaner! The last place I went to burned zig zag marks on my jacket!
This place is awesome, and fast. My coats had dog hair ALL over them from my old home. But since my new home is dog-​free, I decided my coats should be as well. I got my coats in 3 days. They were clean, dog hair-​free, and lint-​free!

I go to DVC but live in Berkeley. I decided to try this cleaner due to the good revues and the fact that I don’t have to fight for parking like in Berkeley.
There was plenty of parking here which is always good.
However…
Kind of little, a bit dingy and had that weird dry cleaning mustiness to it.
But I don’t think I’ve ever gone to a dry cleaner that wasn’t like that.
I came in and the woman shouted from the back that she was coming but I had to wait a bit. She wasn’t super polite but not mean just very direct and firm. She asked if there were any stains on my clothes and I showed her the two little marks on one of my shirts. She asked if it was fresh and I told her its been there for a week or so because I couldn’t get in earlier. She was very stern telling me that if I didn’t get the shirt in immediately after that happened it was unlikely they would get the stains out at all.
It cost $ 4 for shirt to be laundered and $ 6 for it to be dry cleaned, so my total was $ 14, a few dollars more than the previous dry cleaners I’ve used in Berkeley.
The good thing is that I dropped my stuff off at about noon on Tuesday and was able to pick it up around11am on Thursday, whereas my old cleaners made me wait almost a week.
The cashier was much nicer the day I came to pick things up though as she was ringing me up she was simultaneously helping the customer who walked in behind rather than making him wait. I didn’t really appreciate this at all as it was confusing and a little bit annoying.
My shirts were cleaned nicely and it seems the stains are actually gone.

I have to agree with all the great reviews of this biz. I’ve been using Royale Cleaners for years now and have always had stellar service.
Great turnaround time, great alterations and they’re wonderful at getting out any stains.
Highly recommended!

I got a little too champagne happy at an open bar for my cousins wedding. I needed to have my 100% silk dress AND my bf’s suit desperately cleaned after my hurling fiasco (*shame.)
I walk into the cleaners with all the garments in a plastic bag… it had been sitting in my trunk for about 3 days, ack!
I apologized profusely to the lady about the smell that was reeking out of the bag and asked her if there was anything that could be done since the stains had been sitting in for a couple of days (*double shame)
She said it would be tough… especially my dress… but she said she would try her hardest and that it would be done in a week. She didnt show any signs for judgment either!
A week later, i picked up the dress and the rest of the garments and they looked (and smelled) brand new! They did an excellent job and i will love them forever and always go to them!