MD Wireless

This is the only shop I trust with my phones. The guys are reliable, honest, fast and reasonable. We have two teenage girls that have broken their IPhone screens numerous times and MD Wireless always comes to the rescue with reasonable prices and ultra fast service! Thanks guys!

Came here because my friend told me this was the place to go! Didn’t see a problem with the store. It was close to me and seemed convenient. I shattered my iphone pretty bad and needed it done. I ended up spending $ 150 (which was very disappointing considering my friends hav had it done for cheaper). One star loss for that. Another star loss for a spot on my phone they i guess missed. Tiny black spot on the side of my screen. Not cool but I can live with it.
Will probably explore my options better if my screen ever breaks again.

MD Wireless has been my family’s go to cell phone fix it store for a while now but my experiences over the last week really put them over the top and prompted my writing this review. My iphone 6 had a tragic end to it’s life while in Paris last week… that’s a story for another time. Anyway, I had to get it working again so that I could get my pictures off of it, again my lack of ‘cloud’ knowledge is a story for another time. They put a new screen on it, temporarily, got the phone unlocked, put the old screen on and sent me on my merry way. Minimal charge $. THEN, the insurance replacement phone comes and it tells me I have to turn off Find My Phone. Ugh. Back to MD I go. Robert helped me this time, again, putting the new screen on and turning the function off, sending me on my merry way. I bought a better case than what I had before, at a great price, $ 20, and I’m going back so they can put a tempered glass screen protector on. We all had a good laugh about my «parenthesis)», aka old iphone, and I left knowing that I’ll go no where else for phone repair. Thanks MD!

I had an unfortunate mishap with my I-​phone, fortunately I learned of MD Wireless from a friend. Benny and Rob explained the process of repair and gave me the options available. Their honesty, integrity and customer service are only matched by their exceptional intelligence around phone repair that I have found unmatched in the Bay Area. A special thanks to Benny and Rob for a white glove experience that will always having me singing their praises to family and friends. A customer for life. — John

I came to MD Wireless to fix my broken screen. I was greeted by their 3 employees as soon as I walked in and was help immediately by one of them. They had 3 customers there waiting to get their phones fixed. They helped us all in an efficient manner. I was in and out in 30 minutes. Great customer service, hard workers and all at a very reasonable price is why I highly recommend them. Thanks Matt & Robert!

Have had several of our cell phones repaired by MD Wireless over the years & have always found them to be professional, prompt, honest and helpful & repair costs acceptable.
They have always provided me with cost-​cutting solutions for parts I needed, such as buying a used CP online (such as on eBay) to help save me money on my bill. As opposed to say, if they had to provide part for me, it might increase costs. I appreciate that honesty, it shows integrity.
This last visit for example I was told by my carrier it would cost $ 400+ to fix problem as I was out of warranty. However at MDW I paid a total of $ 45 for repair and $ 25 on eBay, obviously far less than what carrier wanted to fix problem. Needless to say I was very happy.
What they estimated as my total cost has ALWAYS been what my out-​the-​door costs were when I picked it up.
Service has always been fast & prompt. For example, I recently took a CP in for a display swap-​out & the tech that helped me had it done within an hour & a half. That being said, keep in mind 1) he was alone in the shop & 2) it was 3:30 in the afternoon AND last 2 more customers came in after me, plus 4) the other «unseen work» he was working on when I entered the place, That’s awesome customer service!
The shop is always neat & tidy, plenty of parking & the staff is always attentive & have never talked down to me. That keeps me coming back & feeling confident in my recommendation here on Unilocal.
Keep up the good work MDW!

I tried to replace a samsung galaxy s5 camera lens. After using it for a day the glass lifted off the camera, I took it back, then they supposedly fixed it, then it came off a second time. I brought it back for the third time. They said my purchase was not in the system and they still offered to fix it. When they gave it back to me, there was a massive discoloration on the lens and the picture quality was horrible. They were rude, saying I must have done something to it. I would not recommend coming here unless you want a half ass job. I would give 0 stars if I could, very unhappy with my service.

Updated after reading comment & response… Everything I posted was indeed factual, at any rate the phone was actually never unlocked after being denied by T-​Mobile and Metro PCS confirming the phone was still locked to its original carrier. Eventually had to pay again at another shop to get the job done right.
Also another note– I don’t see your logic in claiming me as an «mystery shopper» when I left my business card with the actual phone when I dropped it off.

Huge rave for MD Wireless in Pleasant Hill. They were professional, quick and did a great job replacing the screen on my daughter’s brand new iPhone6. Less expensive than the deductible on our insurance and done in an hour.

My cellphone dropped and the glass was shattered and video image was just black and white. Went to tmobile and they said i have to pay $ 175. Referred me to md wireless and in 15 mins my phone is like how it was. They replaced the lcd with the glass for $ 99. They also have the screem protector and stronger phone case. Amazing experience! Thanks guys!

These guys are great for the price you just can’t beat it. I dropped my phone in laundry detergent thought it was going to be a heck of money to fix wound up on me being 80 bucks. And I guarantee their work very customer courdious. highly recommend.

Quick, reliable, good quotes for pricing. Went the extra step to fix something for free two days later from bringing in my Iphone 5S prior to them and dropped what they were doing right then and there to help my needs. Amazing customer service and very friendly customer oriented. COMPLETELY recommend these guys over anywhere else. A lot of their services were done within a couple of hours to that working day from what I had experienced and the crowd around me.

They open a bit late, but when I wanted my iPhone battery replaced, they did this at lunch hour in about 2 min (wasn’t busy) and everything seems to work fine. The prices seem comparable to other stores and cheaper than apple store. Plenty of parking. Interesting selection of stores nearby but shouldn’t be any issue in the daytime. Inside is clean enough. It took longer to register me and print out receipts than the replacement procedure. Would try these guys again in future!

Came here to get my Girlfriend a new battery for her cell phone and they were knowledgeable and helpful to her needs.

These guys did a good job fixing my Samsung Galaxy SII. I was fearing that it was going to be very expensive, that all the data was going to be erased, or that I had to buy a new phone. None of that. For $ 65 my phone is working well and I haven’t lost anything.
Thank you guys!

Fixed a droid 4 i had that ALLSTAR WIRELESS messed up, half the price, quarter the time, A+++++++++++++++++++++++ keep up the good work guys!!!

Pros: This establishment knows how to fix your cell phones’ problem. My 97% new HTC One’s Sim tray has to be replaced. They got it done in 3 days — $ 75.
Cons: 1. Unfortunately, they did not put the back cover nicely. I found to dents on the back of the brand-​new back cover. They have to replace the back cover to fix the problem.
2. The battery usage of my almost new HTC– one only last three days in stand by mode now. It used to last at least 12 days.
I would have given a five-​star if it wasn’t for the battery life issue. The dents is just a cosmetic issue. The battery issue is a major problem.

This business has excellent customer service. Everytime I go here I am greeted friendly by everyone here. I took my two Galaxy cell phones here to have service on them and they did what i requested very very small price! I was also very impressed with one of the younger guys named Matt who was very knowledgeable. I also like the owner Matt who is very friendly and Answered all of my questions. I would definitely recommend this business to everyone who has cell phone issues!!!

The only business in the area to actually answer the phone the first time I called (based on advertised business hours). I needed to get my Galaxy S3 glass and display replaced, as I’d dropped my phone the previous night. They checked to ensure they had the correct parts in stock (over the phone), and did the repair whilst I waited. It took a little longer than estimated (just over 1hr), and the base of the screen didn’t perfectly line up with the new mounting, but I was more than happy with the significant discount offered to compensate for this. Keep in mind my screen was so badly damaged that the display underneath didn’t work either — the phone was unusable before repair.

MD Wireless has a shopfront and their line of business is explicitly dealing with the repair of cellular phones and tablets. Call first — they will likely have the parts needed for the most popular phones enabling a same-​day repair.

There are some basic seats and a small waiting area, along with ample free parking out-​front. It seems that most customers who wanted to wait just went and had a coffee at the nearby coffee shop, but I took my computer knowing that I wanted to wait, and they let me use their WiFi.

Repair Samsung Galaxys and iPhones amongst others.

Overall, very friendly, and reasonably prices. (Prices consistent with other stores that I had called and requested a quote from, but that didn’t have parts in stock). I’d visit again if I needed a cellular repair.

I managed to break the LCD (digitizer and all) on my Samsung Galaxy SIII. I’ve fixed digitizers myself, including on my older S2, but this phone is more complex than I care to deal with. I shopped around for a repair company, and MD Wireless popped up as the best one that is local. I called them, he told me that If I brought it in they’d have a digitizer by the next day and I’d have it in the afternoon. My wife brought the phone in to them later in the day, and they still managed to get the part ordered. Dropped it off late Monday and had it back on Tuesday and it’s working like brand new — except that I still have everything on it, saving me several hours of effort to load up a new phone.
I’d recommend MD Wireless to anyone with a modern smartphone repair issue.