Golden Nail Salon

I think they have one ok person working there but both people I tried to have remove gel nail polish didn’t get it all off and It took an hour with a hand file, no electric file… and the lady next to me was very rude to her customer. Also the second lady I had dug her sharp nails into my finger so hard while filing I wanted to scream. Won’t be back.

Ok I give them credit for trying to fit me in on Valentines Day however I asked for a pedicure and a gel manicure on the phone after the pedicure they did not want to service me for the gel manicure because they said they were «over booked» I was pissed I had spent all this time and I don’t even live in Pleasant Hill I was just over there shopping by Kohls and stopped in I am so upset that I wasted so much time there and the pedicure is mediocre at best.

One of the best full sets I have ever had. (See pic above). Not one nail lifted and not one nail color has chipped. I’m pretty hard on my nails so this is just awesome. Sad thing is, I was only in town for the holidays and happened to go in bc my mom goes there. She has the same experience though. After paying outrageous prices in Danville and still having nail issues she happened to find this location and has been a loyal customer since! Thanks again ladies!!!

I used to come to this place all the time, haven’t been in a while and decided to give them one more try. Made an appointment and came in. Place was pretty empty with one person free. No one greeted us, no one offered anything. After we picked out color, they took my daughter but not One person offered acknowledged the fact that I was the one who had the appointment (not my 8 year old). Of course i was please ls they are taking my kid– but the point of making appointment for both of us so we could do this together. After 30 min when I aske if someone was going to add water for my pedi– the answer was can someone else help you? My answer was– looks like you don’t want my business, as clearly no one is interested in helping me. She mumbled something to her friends and but didn’t try to persuade me otherwise. So — I went to a different place where I will gladly spend my 50 for Mani and pedi. What a terrible place with awful service, don’t go here, much better places out there with better service, better color choices and much better prices.

I stopped by to have fill. Awful service and costumer service. After done, I wasn’t happy with the result. So, I asked the lady to retouch the corner of my nails, because she missed the nail polish, she made a mad face and started to talk their language with each other. So very unprofessional. Waist of money! I don’t recommend it.

I’m at the first time here… Very relaxing, also this nail salon is clean. I satisfied with my nails. My feet cuticles always bleed if to cut a little much. But Tina did a good job. My toenails look good. I’ll be back to have my pedicure done by Tina. She works on Mondays and Wednesdays.

Really awful! Customer service sucks, lack of selection, and they needed up my nails and when I told her I was rude. Really?
So, I went back this afternoon, I called in the morning and talked to Kim (sweetheart) she told me to cone in and they would fix it. I did, and they did. Wish it was right the first time. I know I seemed less than amused to be there and the lady tried to make conversation with me but I was focused on not walking out of there unsatisfied.
Don’t walk out without making sure you are satisfied. And make sure you see Kim! She seems to be the brains behind the whole operation.

After finding a parking spot, I entered as a walk in mid-​afternoon and squeezed myself into one of six massage chairs for a pedicure.
What I like most is that they don’t try to upsell you on any other services. At least the woman doing my feet did not.
As I tried to adjust the seat position, I gave up and resigned myself to the fact that massage chairs really are not made for the 4 foot 11 and ¾ inch tall woman. I was deceived for a push of the lower back button had me in a virtual back bend! I felt as though I was overdressed and should have been in my yoga pants practicing my fire breath. Where can I get one of these chairs?
But this isn’t a review of massage chairs, so I had a French pedi and overall am very satisfied with the service.
Could the place use a cleaning? Yes. Is it on the small side? Yes. But being able to go in, get out and not have to make chit-​chat is worth the $ 28 price tag for my toes.

So, I did go back to get my nails done here again — but not acrylic — just a Mani pedi. They did an equally awful job doing my mani/​pedi as they did my acrylics.
First of all, they missed sections of my nails on either side. Which I showed her and she fixed, kind of. Secondly, the woman that was doing my pedi was SO rough! Then half way through she got a call, and then proceeded to talk on her phone the entire time, stopping and sitting there to talk multiple times! The woman doing my Mani apologized for her, but never told her to get off the phone. She then put it on speaker, and all the other women were yelling and speaking to whoever was on the phone (in another language) even the one doing my Mani. So I’m surrounded by women talking very loudly /​yelling across the room! I thought this was supposed to be relaxing «me» time. It was anything but!!! Lastly, when I when to go to the dryer, they left me there. I mean, they wandered around, closing up shop, and not even noticing I existed. After 20 minutes, I knew my nails should be dry and I tried to ask one of the women if I could pay. They IGNORED me! I was so fed up, I told them I needed to go NOW so somebody please take my money. I ended up paying the woman who did my Mani and she looked at me after I paid the EXACT total with her hand out expecting a tip. I Will NEVER EVER go back here!

I have been going here for over a year and my first time was just a drop-​in. I was lucky enough to get Jenny. I have tried a few of the other girls when Jenny wasn’t available, but I make my schedule work with hers because she does the BEST job out of everyone. She is very nice, does great work and I always feel relaxed afterwards. It doesn’t hurt that my nails look great and never break (after Jenny does them). Right now I’m missing a nail, but that’s because Jenny was on vacation last week! LOL
Should you expect a lot of chit chat? No. But that’s one of the other things I like about this place. I go in there to relax, not chat.

Went there and service was awesome. They greeted me and said hello. I got a pedicure and was happy with they way the did. They took their time. Will be back soon

Will never come back. The ladies were somewhat friendly, but still kept speaking Vietnamese to each obviously talking about customers. They did a horrible job on both toe and finger nails. Very sloppy paint job.
I dragged my 4-​yr old daughter with me to the salon and they offered to paint her toe nails (just paint them with the color nail polish) and then charged me $ 10 for it…
Overall, a very disappointing experience. The first thing I did when I got home was grabbing a nail polish remover and taking the sloppy paint job off my nails.
Save your money and go somewhere else.

I really like this place. Its easy going, its low key, they have nice music, its clean. They don’t try to constantly upsell. I like Vikki. She’s nice, and does a quick and efficient job.
Bring cash for the tip part though. Credit cards ok, but not for tip.

I’m new to the area and this shop is literally across the street from my house so I thought I’d give it a try. I’m from Emeryville so I was used to paying $ 38 for my standard fill, pedi and eyebrow wax. I knew coming out here the pricing would be higher but I hoped the quality of work would be better. WRONG! VERY over priced for mediocre services. Went to get a fill, pedi, eyebrow wax and almost feel out my chair when she told me my total was $ 57. The staff were very nice and they took their time they just did a half a** job. Was hoping to make this my new salon but… don’t think I’ll ever go back here unless I have absolutely no where else to go!

I got a shellac manicure here after I had heard such great things about shellac. I walked in and everyone was friendly enough. The shellac was everything I heard it was. It was instantly dry and I didn’t have to worry about messing up the paint job. What I didn’t like at all was that after the paint was done, the lady doing my nails put an oil (I think cuticle oil) on my arms and hands to do a massage. It was awful! I left very oily. I would have preferred lotion! There was a lot of talking in a different language… I couldn’t help but wondering what the heck they were talking about.
Overall, loved Shellac, but did not love Golden Nail Salon. I won’t be back.

2 stars because my acrylics did stay on for 2 weeks. Why they charged me $ 38 for the work they did? I don’t know… Price list says something different… Place is dirty. The guy used same towels and paper towels as he used with his last customer… that has to be against the rules…

Got a pedicure here a while ago. Not long after it opened. Never been back. I got a toe fungus from that one pedicure. Since then. I’ve had to have my two big toe nails removed. Very very painful. Never returning here again. I shutter when I drive past.

I wasn’t too much of a fan of this place. The people were nice. They didn’t really have too much of a selection of colors. I went there to go relax but I was done in less than an hour so I felt like it was kind of a rush to get me out of there.

Went in to find a relaxing good time. I was greeted at the door and told to pick out a color. Then the ladies helped set a up a massage chair and hot foot bath. I grab a magazine, sat down, and enjoyed being pampered by two ladies working simultaneously on my hands and feet. The pedicurist even put a cute flower design on my big toes for free.
I feel that i was allowed to relax in the chair as long as i wanted, no rushing me off to the dryer or another seat.
The only problem I can see, is that if you pay with a card, and you want to leave a tip; bring cash!!!
The owner apparently dislikes paying the employees their tips from the register or cards.

My co-​worker went here after work one day. We made appoinments for 5:10 and got there on time. We ended up sitting and waiting another 20 minutes before anyone started on us.
Once we were seated and getting our manicures, we were rushed through them. Our nails looked nice when we left. But 2 days later, they were peeling and the paint was coming up, looking like it should after a week or two, not 2 days. By day four, my paint is chipped on some nails and the paint is cracking on all of them.
Because of the quaility of the manicure and the fact it did not last at all, I will not be returning here.