Diablo View Veterinary Medical Hospital

I am so glad I found this vet for my dogs! The front desk were very pleasant and helpful. They go above and beyond, for example recommending I have my dogs nails trimmed since they looked long, even though that had nothing to do with the visit. The vet: Dr. Beebee called me to discuss my dogs health after the visit for a simple check-​up. I was able to contact him another time for questions regarding other health issues for my dog; he didn’t seem rushed and was willing to answer all my questions. Hands down excellent experience.

Where do I begin… my bischon has a lump under his jawline. Since moving to Martinez we hadn’t transfered our vet. Until now. Dr Lamp was kind and gentle with my pup. I am greatful she helped me. But it wasnt just her. The tech, receptionist and the nice lady finalizing our bill where so nice. I guess we found our new Vet! And my pup is already on the road to recovery. Did I mention? Before proceeding they went over everything as far as what my bill would be and made this less painful. I would recommend them to anyone looking for a Vet where the animals needs come first. See you in two weeks for a check up!

I wouldn’t recommend this office. I took my dog here to see Dr. Anderson an had the worst experience. He told me my dog has joint fluid build up in her knees and I would just have to wait months to a year for it to go away. I was a mess I felt really bad for my dog being hurt and the on top of it the dr told me it was my fault. & I was not a good owner. That just brought me down even more. And then he said he was going to have to do tests and X-​rays and she was going to have to be on pain meds. I said okay and did as he instructed me to help my dog. After two weeks of being in pain meds I called to talk to the dr I had some questions about her recovery he never call the reception ladies were so rude every time I called. I tried to get a hold of dr Anderson for a month. I finally decided to go to another vet. That vet told my that she had torn both her ACLs in her knees, and it had been that way since I had taken her to see dr. Anderson. She had over ran herself in the backyard. Then when I tried to get the X-​rays for my new vet diablo view did not want to give them to me or my new vet. That was unfair I had paid lots of money for her X-​rays. I will never be going back to diablo view veterinary

I don’t trust this office, and to me that is a deal breaker. I was super impressed with the quality of attention, time spent in the exam /​thoroughness, professionalism of the doctor and overall friendliness of most of the staff. There is one receptionist who will give you a headache though.
Overall my main reason for concern is their business strategy. I truly feel that they care a lot for the animals but that they use it to guilt you into more services, tests and appointments than needed. On my first visit to the office, which was for fleas only (I just wanted flea meds since the frontline my dog was on was not working), they printed out a pretty hefty list of optional services at the end and would make me sign off that I denied each of the ones that I thought was excessive (probably around half i denied). My old vet, who I loved, just said here is what will make your dog healthy, what you need and charged you. They would never have given a list that long though, but only what they thought absolutely necessary. I also was charged for a «free sample» of the heartguard med that I was told would be a sample, so I could see if he had a reaction to it or not.
The next time my husband went in once to purchase a 6 month supply of the nexguard and was given attitude by the one receptionist for not calling first. He said the waiting room was empty. They acted like they were doing him a favor to sell it to him.
On my third encounter I called because my dog had worms and I wanted to get a dewormer (and talked to same receptionist). I had pictures of the worms to send them so they could verify them (this is exactly what I did at my old vet the one time my dog got them and had no problem, then a couple weeks later they would run a fecal sample to make sure they were gone). As soon as I told them my dog had worms the receptionist said, «oh well, you are going to need to be seen.» I’m not sure why their policy would be to make an appointment for a parasite instead of just bringing in a fecal sample. I assume it’s just so they can charge you for both. Again, my old vet if they weren’t sure of what type of parasite it was would have just had me bring in a sample. I explained I was leaving out of the country for a couple weeks the next evening, just discovered the worms and was really hoping to get a dewormer from the pictures. Then they looked up my chart and said they would talk to the doctor, then came back and acted like I suppose we can waive the visit since you were just here a couple months ago, and they told me to to bring in a fecal sample, which wouldn’t be processed until after I was gone and was unable to get the meds. I once again wanted to know why a picture of the offending worm wasn’t enough to give a basic dewormer. They said there were too many types of worms and you had to be sure before giving a dewormer. I said that between the two types of longer worms there are wouldn’t isn’t there a dewormer that would kill either? There was no answer to that one but awkward silence. Then the receptionist eventually said she would talk to the doctor and call me back. She called back and stated that the doctor looked at my chart and since my dog was on sentinel already I didn’t need a dewormer, that sentinel alone would kill them eventually. Not sure why I needed an appointment, fecal test or that annoying debate if that was the case.
In the end, since my dog was miserable with worms, I went to petsmart and decided to try an over the counter dewormer ($ 12). My dog was given it for three days and his worms were gone in two and they have not appeared since. I was told by the sitter he perked up completely too after being given it, instead of having to wait it out for a lot longer. Anyways, I’ve found a new vet.

Today was the last straw. We decided to take our two year old dog to an outside specialist to see if we can get any closer to understanding why she is so sick and why her kidneys are failing. I stopped by Diablo View to pick up 1 liter of fluids to keep her going until the appointment tomorrow (we’ve had her on subcutaneous fluids for the last 8 days). 1 week ago I paid less than $ 16 per bag of IV fluids. 3 days ago I paid $ 19.31 per bag of fluid. Today I was charged $ 26.31 for the same bag of fluids? When I had the nerve to question this, I was told their costs went up so they had to pass along the expense. Wait — your costs went up by 63% in a week? When I commented that these same fluids are sold online for $ 10 each, she smirked and said, «but you’d need a prescription for that». I was absolutely enraged. After I paid your office $ 2000 in the last two weeks for my dogs care you’re telling me the doctor won’t write me a prescription to buy the fluids elsewhere that are keeping my dog alive?! I left shaking in shock that this practice is so focused on money that they would rather my dog die than lose the profit margin on her medications. We’ll never go back.
I feel sad about this review because there are some things I really loved about this place over the two years that we went here. Dr Anderson is extremely compassionate, kind, conscientious, and professional. He is sensitive to the impact of running up excessive costs and tries to help find a balance between good care and financial responsibility. When our two year old golden retriever became incredibly sick (for unknown reasons), he followed up with phone calls and tried to work with us to figure out a diagnosis without doing excessive, expensive testing as well as working closely with me to develop a treatment plan to help me take care of her at home to avoid hospitalization (including the afore-​mentioned subcutaneous fluids and several injectable medications).
But, wow, the cost of services here is exorbitant. Dr. Anderson is very sensitive to the cost of services because, even with a halfway reasonable budget, you just don’t get all that much for your money. We have invested more than $ 2000 in our dog’s illness in the last 2 weeks and have done very little to find out what is actually wrong with her nor have we made any progress in getting her better. I’ll break it down: the first visit we got an exam, a liter of fluid and and injection of anti-​nausea medication for $ 300. The next visit a week later we got another exam, an xray, a set of basic labs (basic blood work, urinalysis, culture), a liter of fluid, a vitamin shot, an anti-​nausea shot, and an antibiotic shot for $ 1144. I was asked to come back the next day to pick up the fluids and medications she would need at home. The next day they called to make me aware that these medications would cost $ 650 (i found later that you could buy the same meds online for about $ 300). I asked to buy less of the medications to try to get a handle on expenses and was able to get 4 days worth of the medications for $ 440. 4 days later I was back to get more meds, this time $ 142, but have to try to get them into her without her vomiting.
My dog is still gravely ill and we still don’t know why. The labs showed kidney failure (in a two year old dog this is likely to be a consequence of another illness) but for all that money they didn’t run any diagnostic labs for specific illnesses and the xray was not totally conclusive. I don’t think they did anything at all about the bloody, mucus — filled stool sample I brought in during the second appointment, no one commented on it at all and it didn’t seem to contribute anything to the differential diagnoses.
Bottom line is that their bottom line is more important than your pet and I’m not someone who usually balks at paying for quality service.

BEST VETERINARY EXPERIENCE EVER!!! I am new to the area and was referred to Diablo View Vet by a friend who volunteers with animal rescues. Dr. Tutko was extremely thorough and explained all necessary procedures to inform and educate. She performed dental surgery on my feline. Bella was received promptly on her surgery date, Dr. Tutko called me when the surgery was complete, and the bill reflected exactly what was discussed prior to scheduling the surgery. I was very impressed with the integrity and communications skills of the staff at Diable View. You can’t go wrong with this place. I’m so happy I found them!

We have been taking our German Shepherd here since July. So far… all great. They call her by her name the moment we walk in, are very good to her (and us) and are very accessible. I wasn’t raised with dogs but my husband was. He is extremely pleased with their skill, attention to the animals and the front office service. Their fees are fair and explained in advance.

I have been bringing my puppy to Dr. Beebee for just under a year and have had several great experiences. He has been a great resource for multiple questions that have come up as I have been raising Milo. Actually, not only is the Doctor helpful but the whole staff has been. Its unusaual to show up to a vet where everyone working is polite, friendly, and smiling. As a bonus the place is clean and does not smell like some vets I have been to. Keep up the great work.

Last week I had an emergency. My dog Zeus had a foxtail in his nose and my usual vet couldn’t take him so they recommended Diablo View. I called at 8 am and they had Zeus in by 9. Everyone was very nice and professional. Dr. Beebee is a great doctor and very friendly. He even called the next day (a Saturday) to check up on Zeus and see how he was doing. Wow, if only my own doctor did that. Funny how our dogs always get better care than we do. Highly recommended. Excellent experience. Thanks Dr. Beebee!

Great staff. I always feel that they take their time with my animals and all my questions. Drs Anderson and Tutko are both very knowledgeable. Big bonus that they rarely keep me waiting. Five paws.

We have now used Diablo View with 2 of our pets and we wont go anywhere else. Everything is explained completely and generally we are allowed in the back lab area to see what all is going on. Prices are explained every step of the way and I dont feel that they are in any way taking advantage of us. Most importantly the level of care has been great, I will absolutely recommend them to anyone looking for a Vet in this area

Cannot say enough good things about Diablo View. The staff is so great and attentive, and they go out of their way to accommodate both the animal patients and the human owners. Dr. Beebee is thorough, caring, and very clear in explaining things. He even calls me between appointments for status and follow up. This is the 5^th doctor I have seen with my kitty for a scratching/​biting problem she has had for a year and a half. For the first time in that long, we are making great progress on correcting the problem, using a combination of chiropractic and meds. I cannot recommend them highly enough. Just wish I had found them sooner to spare my poor kitty the trauma of dragging her to 4 other doctors.

I was refered here by my good friend after being disappointed with my previous vet. I really liked each member of the staff. My cat had an infected abcess from being bit by another cat and he needed surgery. They gave me a very detailed estimate and stuck to it. We had a follow up visit to have the drainage tube removed and a week later they called me to check on him and remind me of important things to watch for during the healing process. I really appreciate their care and professionalism. The cat is pleased too.

I am sure that Dr. Bebe does care about his animal patients however I think he should take a little more time before he automatically suggests chiropractic treatment. I have a Boston Terrier who is almost 13 years old. 2 months ago he changed from a very active dog to a dog who dragged his right side and became very inactive. The change was dramatic. I initially took him to his old vet who after examining my dog and taking x-​rays suggested that the dog’s problem was a couple of collapsed discs in his spine. I am not a vet so I took him for his word. Since the dog was not in pain, he did not recommend any surgery or even pain meds. He indicated that the condition would get pregressively worse over time. A few weeks later my dog was not eating and I was going to take him back to his old vet but I noticed some bad reviews about this particular vet hospital. Since I had moved from that area and it was a little bit of trip, I called around the Pleasant Hill area and was told Diable View was a very good vet hospital. I was able to get an appointment tht day (a Wednesday) which happened to be «chiro day». I met with Dr. Bebe who immediately brought in a replica of a dogs spine and started telling me how well chiropractic treatment would work on my dog. He said this without even seeing the x-​rays. He also ackknowleged the fact that my dogs breath was bad and he saw an infection in his mouth but we could deal with that later and needed to start the chiro now. They have a human chiropractic provider on site that day and he did his adjustments being sure to tell me to keep the dog from around. Understand, this dog could hardly walk, much less run around. They scheduled another appointment for the next week which my dog went to. His condition actually worsend after these visits. I contacted my dog’s breeder to ask for her advise. Even though she had a regular vet for her dogs (she shows her dogs and is not a puppy mill) she referred me to a vet in Walnut creek that she took her dogs to for unusual ailments. I took my dog to the vet and after spending 30 minutes with me asking what had transpired since
he started to change, he believed that the problem was in my dogs brain, not his back. This doctor is a specialist and is not cheap. I wasn’t concerned about the cost, I just wanted to know what was wrong with my dog. The dog spent the day there and at the end of the day I came back for a report. My dog has a tumor on his prostate, a tumor wrapped around his heart, and a leaky heart valve. The heart issues will eventually kill my dog. The question is is the tumor on his prostate cancerous, and if so has the cancer gone to his brain. I will find that out this weekend when the lab results come in. My dog’s symtoms are the same as a person having a stroke except his came on gradually, not immediately. Walking clockwise in circles, no energy, staring off into space, having difficulty eating, drinking, urinating, deficating, seeing, and hearing are all symptoms of the brain not communicating with the body. No form of chirpratic treatment will make my dog well. When I receive his test results I will know how to move forward. Dr. Bebe and his staff should take more time before prescribing chiropractic treatment.

We continue taking our pets back even though it’s not geographically convenient. Yes, it’s expensive but you can be a careful consumer and avoid the extra charges and unnecessary visits. We take good care of our pets, doing our own nail cutting and teeth brushing, and they’ve lived long, happy, healthy lives.

We have taken our dog to Diablo View Vet for 9 years and have realized that they charge an outrageous amount for their services. But our dog has been healthy and basically the doctor does what is needed. I always preferred the Associate vets rather than the owner — they never tried to sell additional tests or services. Now I know why the associates never last more than a few years.
But this last visit was quite frankly the LAST and yes, I ended up with the owner/​vet. I took my pup in for Rabie shots and walked out with a bill for $ 500. 2 weeks later the vet called asking if we wanted to have the dogs teeth cleaned for $ 300 and have her nails cut (under anesthesia) for another $ 400. So my visit to get her rabie shots would have been up to $ 1200 for a very healthy dog.
While I don’t dispute that the Vet is a good doctor, I know from experience that he is a businessman first. He will run any test he can think of and then hand you a bill. It’s outrageous. I was too shocked when I was handed the bill for $ 500 to say anything.
If you decide to go — get everything in writing BEFORE he performs any procedures. Good luck!

We went there a couple months ago for a puppy check after we bought a puppy off craigslist. They were very nice and professional etc. They had a nurse come in before the actual Vet came in and try to sell you every dog service /​treatment /​fleas medicine /​shots etc they had so that was really uncomfortable (i had to say no thank you like 15 times). Everything was great except the whole sales pitch (it was really uncomfortable and annoying).
A few months later our puppy hurt her jaw, so we mad an appointment and brought her back. They took great car of our dog and everything was great. They had a dog chiropractor there that day and he fixed her jaw. They gave us a prescription for her pain and it was great. I was very happy with this visit. They scheduled me to come next week and every wed for 6 weeks to check up on her with the chiropractor. I thought this was included in the $ 400 bill the first time so I agreed. Next wed i went in and saw the Vet and chiropractor. I was in the back room for maybe 1 min at most. The chiropractor just looked at her and said everything was great come back next week. Than they walked me out to the desk to hand me a bill for $ 60 (for the 1 min the chiropractor looked at her). I couldn’t believe it ! Ovecourse they asked me to come back next week LOL.
It seems like this Vet is great if money is not an object. They are very helpful and nice but at the same time they try to sell you every animal product under the sun. Also the animal Chiropractor was worth the money the first visit but the next was a rip off !

My parents started taking their cat here when they moved to California in 1979. That cat lived to be 20 years old. I think that feat can be partially attributed to my parents taking good care of their cat, their cat being somewhat immortal, and having a fabulous vet.
When I got my cat, Stella, 5 years ago, I had many choices for where to take her. I didn’t hesitate to call Diablo View and make an appointment. I have taken her back every year since then and she continues to be in great health. The staff here are incredibly nice and although I don’t think Stella will ever be excited about visiting their office, she doesn’t seem to mind their poking and prodding all that much, especially once the trauma of the car ride has worn off. If it were up to her, she’d probably just move in there rather than taking the car ride back home.
Dr. Beebee is incredibly knowledgeable and explains the why and how behind everything that they do. He answers questions thoroughly and honestly. He is also clear about how necessary certain shots and procedures are and leaves the final decision up to me.