Custom Glass & Screen

After having Larry and Kathy install two custom sliding glass doors in my house in Oakland, my only regret is that I don’t have more showers! Great work at a great price. Larry is a glass wizard. Kathy will fix you up with all the details.

I called a bunch of glass shops and they were by far the most knowledgeable. Also when I ran into a problem with the special ordered glass they really came through and took care of me.

You won’t find a better combination of superb customer service, excellent prices, and efficient and quality installation. Kathy at the front desk took great care in explaining all of my options for a new shower door. She gave me exact quotes and showed me a model of each door so I had an idea what it would look like. Then Larry, the owner, came out personally to measure, assess the situation, and answer any questions. Once that was done, the door was ordered and I chose an installation date. Larry himself showed up exactly on time, took off the old door and installed the new one. He left the bathroom spotless and carted off the remains.
I am a relatively new homeowner and have never had to deal with repairs and upgrades, the landlord always did that (or didn’t more often!).
So it was with trepidation that I embarked on the task of replacing my old shower door. I couldn’t be happier with the result. Custom Glass is a very professional, well-​run, and reliable business and I heartily recommend it for your glass needs.

Basically a completely smooth purchase. Kathy was efficient, clear, easy to work with. They did exactly what they said they would do. Would highly recommend. We did a custom door for a new shower. Gorgeous!

Really refreshing to find a business that values customer service and quality workmanship!
The prices are more than reasonable and the work is stellar!
Small, clean shop, friendly service, all around wonderful!
This is my new go-​to for all glass and screen needs.

Lady in the front office was very polite and helpful on the phone. And equally as kind and helpful in person. The installation was great and the price was 15% less than another quote I received. I will be ordering from them again in a few months when we remodel our master bath.
Highly recommend this company.

I have used this company twice now. Very nice people to deal with. They have a shop you can go into if you need to pick out the style of glass you want. High quality work and reasonable prices. They do what they say they will, and at the time they scheduled. Custom Glass is now my go to glass company.

Just when one might think that customer service has gone the way of the stock market (plummeting) … along comes Custom Glass & Screen. Service is impeccable, pricing «just right», and I’m now a loyal customer who will not hesitate to recommend Custom Glass. As Linda M. stated, I’d normally get 2 – 3 estimates for any service/​work. I can recommend Custom Glass as the «go to» company for any and all window/​screen needs.

I bought my first house a few years ago and I had no idea what I was doing. Trying to figure out how to get everything fixed in your house takes forever. So for the first few years, I just lived with my windows the way they were when I bought the place. The patio slider was never flush and there was air that would come in. All of my windows slide up and down and there were a few that you needed incredible strength to open and close. Then one day my bf’s brut strength made one of the windows not work at all, I figured I should call someone to get it fixed.
My parents used Custom Glass & Screen awhile back. It was a similar situation, the window in my bedroom at their house would never close. I would complain to them but once I was gone and they realized how annoying it was. They called and got it fixed for a very reasonable price.
So I called Custom Glass and they were very nice. I can’t remember the lady’s name that works in the office but she was very patient as I tried to explain to her what was wrong with my windows. Then the guys came out around 8 and were perfectly on time! Come to find out, I just needed new metal tracks for my windows. As for my slider, all it needed was a screw! The solid pane was out of place and it needed a screw to secure it. Seriously, all of those extra chilly nights letting air in the living room because of a screw!?!
I’ve been so happy with their service and what a relief to spend a little bit of money versus getting all new windows.