Big 5 Sporting Goods

First time being here and the staff were very helpful. I got a pair of hiking shoes and the gentleman in the back told me a certain pair was on sale even though I didn’t see a sale sticker on the shoes. I thought, since he said he checked, everything’s all good. When I got to the register, it rang up as $ 54.99 instead of the sale price of $ 29.99 like the other person told me. Thankfully, they were great and gave me the sale price! It turns out that the shoes were on sale 4 days ago. Needless to say, these guys are great and very courteous. I highly recommend!

I came In a few months ago to but new works shoes. I’m on my feet 9 – 12 hrs a day so I needed comfortable shoes within my price range. There was a new sales associate and he wasn’t to familiar but he helped me as best he could, he told me it was his 2^nd day and if he didn’t know something that he would find someone who did. That’s most important! It’s ok not to know the answer. Found a great pair of shoes on sale that I liked, cute too! And as I’m about to leave the checkout a little girl bumped into me with all her school paperwork in her arms. So I bend down to help her pick them up and walk out.
Then when I get home to put my gel insoles in my shoes I realize they are missing. I FREAKED OUT! Thank god, I called right away and and the manager said no worries we didn’t know why you paid for them and then just left lol he said he would keep them in the back room for me when I’d come the next day to pick them up
I was so worried having spent also to $ 40 on shoes that I thought were possibly stolen from my car cuz my windows were open or I left them in the store next door. I was pleasantly relieved when they were so friendly and understanding! Came the next day without any issues and picked them up. Funny story but it ended well thank goodness!!!

I came in to look around at the inflatable boats & float tubes for an upcoming river float trip. They had a bunch! No as good of a selection as other stores, like pink & white tubes, instead of the regular blue ones. But they had all the basics in stock.
The board shorts selection was pretty good, they just didn’t have a size I was looking for, but it was a popular size anyway. I’m not surprised it was all sold out.
The camping stuff was cool & the pellet guns were hilarious & yet oddly tempting to buy! Too bad they’re all break barrel & don’t have pellet mags instead! Hahaha
The staff was very friendly & asked if I was looking for anything specifically, and if I needed any help. They were there if I needed them, but they didn’t hover. Great service!

I love the affordability and variety of the products they carry. But the main reason I’m writing this review is the friendly staff. They may not always know the sport or equipment you have questions about, But they are really kind people and as helpful as they are capable of being. Special thanks to Ed and the shoe department folks!

I bought a bike head light and 2 weeks later broke going fast down hill over a road bump. I didn’t have my receipt, but to my surprise were able to help me out and exchanged it awesome service here

First thing I noticed when walking into the store was the cleanliness and it looks new. There were employees readily available everywhere. I walk over and asked the manager about re-​printing my fishing license because I didn’t bring it to Walnut Creek with me on our road trip. It costs $ 13 to print out my license again that I originally got in SD with a salt water license.
I also got a Ready2Fish pole and some plastic worms for a pretty good price. They have gear for pretty much every sport. The prices aren’t that bad either.
I also used they bathroom which is located by the back corner of the store by the camping gear. It was a clean bathroom and you need an employee to type the code in for you in order to get into the back. Definitely a clean, well organized store without crazy lines.

Had all the ammo I needed, aside from the tough-​to-​find .22 caliber. The prices are a little high since they’re steel bullets and not brass (which is cheaper, I found out), but still, if you need something in a pinch, seems like they have it. Reminds me a lot of Modell’s, which isn’t a bad thing.

You seem one big 5 you seen them all this one just seems to be a little bit bigger than most of them

Big 5 Sporting Goods, your neighborhood discount sports store. Not very big, and the selection is on the small side, but their prices are better than Sports Authority. Get on their email list for better deals.
As much as I love the great outdoors, I haven’t shopped here all that much. I’m fine with what Walmart carries, and I’ve found great deals at Sports Basement. But we got our sleeping bags, inflatable boat, and oars at Big 5, and probably other things I can’t think of right now. They also have shotguns, so although I’m in the market for a firearm, Big 5 doesn’t have what I’m looking for. But they’ve served us well when we’ve needed them.
And then we have the shoes. .. IMHO, this is where they shine. They have a good selection at GREAT prices! When I wear out my rompin’-in-the-hills shoes, this is the first place I stop. It was also the first place we stopped for my hunny’s tennies and my daughter’s rompin’-in-the-hills shoes (well, we got those near Santana Row in San Jose). If you don’t see your size, ask for it, they have a lot more in the back.
Give ‘em a try, either this one or the one near Concord BART.

I was totally disrespected. I went in the store to buy some shoes. The manager walked up to me and told me to leave. I asked him why. He told me I knew why which I replied I did’nt. He said because of last week which I have not clue what he was talking about. I felt like he was trying to make me feel like a crook. I have no idea what this guys problem is but I am really angry about how I was treated. Tomorrow I am going to find out who is in charge and I’m going to confront everyone involved.

If I could give ZERO stars I would; every time I come to this Big Five I leave being overcharged? !! The last two times I had to return the same day to have my purchase price adjusted ! I made the mistake of buying water shoes for my child, and sure enough when I was home I looked at the price on my receipt versus the price on the box and AGAIN I was overcharged! (five dollars) this places Sucks & so do Most of the employees!

The shotgun I bought failed. The Manager on duty told me «come on down!» Once I got there, he told me, «oops, my bad. My boss said, I can’t help you!» Canyon Sports fixed it right up, gave me a warranty and it shoots better than it did out of the box!
Won’t be back for anything gun related. A man’s word is all he has, guess the mgr that promised to exchange the weapon forgot about the internet, & how lousy service can affect the business. Great job taking care of a customer who spent a few hundred bucks a month with you. O. o?

I’ve only ever had great experiences & awesome service here.
Mgmt is always helpful & willing to go the extra mile, and employees are friendly & efficient at what they do.
There’s always a good sale going on, and additional coupons come in the mail or can be found online.
We love this store, and definitely recommend to others.

This Big 5 is huge and it’s located in a great place, easy to find since it’s right off the freeway and a huge parking lot so that’s never a problem.
It’s ammo shortage season, so since I was in town, I decided to swing by and give it a quick look-​over and see if I got lucky. Lo and behold, THERE WAS ONE BOX OF REMINGTON 9 mm left. Of course, I quickly scooped it up and headed to the cash register. My beau decided to wander around the store for some things before paying and he somehow ended back up in the guns and ammo section.
AND THIS IS RIDC. The staff who was working the back then puts out a box of 250 rounds out, same thing, same brand, same 9 mm. I was super pissed off because he said ohhhh, well after you picked up your box the guy who was suppose to show up didn’t so it was left hiding in the back. So I swooped that up and paid and left. I get it, you have a shortage but that looks really bad on your part to be «hiding» and «saving» ammo for customers because their policy has been first come first serve and everybody gets a fair chance at the ammo.
If it wasn’t for my nosy boyfriend, we wouldn’t have gotten lucky. The store overall was well stocked, just my impression of the staff was diminished especially if this is how this treat customers.
Dislike.
But they might have more ammo stock than other Big 5’s that I’ve been cruising around the Bay Area.

As a gift to my husband I wanted to surprise him with a new pair of shoes. Nike Shox to be exact.
It was early and not busy at all when I came in. The shoes are all over the back wall. A nice employee came over to help me. Unfortunately they have zero Shox in stock. He indicated that they hadn’t carried them since he started working there.
Oh well. So as I walked out I went through the women’s Nike section. They had some great deals! Then I realized I was there to buy my husband a gift, not myself.
I did get him some new shiny basketball shorts. I also love my new gray Nike hoodie.
Unfortunately the shoe selection for my man was less than expected.

Went to NorCal a couple of weekends ago to celebrate CNY with boytoy’s family. Found out his parentals decided last minute to go on a tour group to NYC… yeah, it was supposed to SNOW while they were there.
My eyes bugged out, I whipped out my trusty Unilocal app on the iPhone and looked for a sporting good store nearby. Big 5 was one of the top ones to pop up.
We took the whole family there & found all the necessary thermals, gloves, beanies & snow boots. Everyone from the shoe guy to the cashier was friendly & helpful. We even straggled in about a half hour before closing but they greeted us with a smile and were willing to answer any questions and hunt down the correct sizes for us.
I’ve worked in a clothing store back during my college years and when it’s close to closing time and you’re already tired from working 8+ hours and starting to clean up, the last thing you want is a family of 5 invading your store to try on a bunch of stuff and cause a mess. Not that we caused a big mess but things get disarranged when you don’t know what you’re looking for and are just winging it to make sure your future in-​laws don’t lose a toe or fingertip on an impromptu trip to the East coast during the Winter time.
I really liked this store and wish the employees at the Big 5 off Wilshire Blvd. in Los Angeles were just as friendly & helpful as the ones at this NorCal store.

Not the biggest store, but usually not too busy and plenty to choose from. We went yesterday to outfit my son for baseball (they grow so fast). Better prices than sports authority. Bought baseball pants, a belt, socks, sliding underwear that hold a cup and a cup which they marked down for me since it was missing the «thong string», didn’t matter I was shoving it the underwear little pocket Thingy anyway. Or my son does anyways. Will always check here first for our sporting supplies. Total bill… $ 55.00. Not horrible.

I went for a haircut in the old County Square Market center and saw that Big 5 was coming soon! Big 5 is a store I associate with the late 80’s and early 90’s when I was younger and played good ol’ «sports» and I got everything from tennis balls to basketball needles there. This was before I graduated to «lifestyle activities» like climbing and cycling, and I became more of an REI guy. Lately, though, I’ve come to appreciate the lower cost camping and water-​sports products at Big 5, so I’m pretty happy one is opening up in the neighborhood. I’m even holding off on a backpack I want to buy at the Concord Big 5, just so I can buy it at this store when it opens.
Plus, I am really happy the huge County Square spot is being taken up by somebody. I was loyal to County Square til the end, since it was my neighborhood asian food store. But I’m Filipino and I also understand why Seafood City with its partners-​in-​crime Chowking, Valerio’s and Red Ribbon were just too much of a draw. Anyway, I guess all good things must come to an end.
Good luck Big 5.