Playa Vista Medical Center

I have been to this urgent care twice (because my MD could not see me) and both times the service has been excellent. They take my insurance, the wait time is always short and the staff have been very nice and informative. this is definitely my «go to» when in a crunch!

Louis is the worst aide/​assistant. He has no bedside manners what so ever. He has a very nasty demeanor after ramming my foot into the door jam (by the way I’m here for a sprained calf) while pushing me in a wheelchair chair he never apologized, never introduced himself. I felt threatened and unwelcome in a place where I should feel safe receiving services.

I have been here twice now, both times on weekends. The nurse practitioners are so nice and genuine. The office staff is helpful, and wait times are SIGNIFICANTLY shorter than most urgent cares! I have been to other urgent cares and waited close to an hour. Both times I have been here I have only waited 5 – 10 minutes. Great care and a great experience. I actually prefer them to my regular doctor! I might even pay more to come back here instead of a doctor’s office visit :)

I would really give this place a 4.5 (but as usual, Unilocal doesn’t allow fraction ratings!). The 0.5 less rating because when I went a few years ago the place was a little cleaner and I was seen by a doctor instead of a nurse. I’m not too crazy with the idea that a patient be handed to a nurse for diagnosis/​treatement (I dislocated my pinky finger), but I understand nowadays that helps keeps costs down and the patients moving in a clinic. .. plus the nurses are trained for the role. Other than that, the place is really good. It’s still very clean (compared to others), wait is always short (never more than 30 minutes), the professionalism and customer service is exceptional, staff and doctors are friendly, and street parking is pretty easy to find. Definitely a good, quick, go-​to option if you are in need of minor to moderate medical treatment in the area.

I was visiting LA and was not feeling very good.
I got there through Unilocal.
The place is excellent. Staff is very friendly and professional. Attention is really fast. They examine you in a proper way and take the necessary care to medicate you.
I have a blue shield insurance and worked perfectly by paying a 20 dollar fee.
If you need medical attention from a professional and done fast this is the place.

I have been to PVMC FOUR times in eight months, unfortunately. They have been amazing – truly caring, professional, and friendly. I have never waited more than FIVE MINUTES. I am so grateful that they’re in Playa Vista. The perfect complement to a regular doctor’s office. Thank you for being there, PVMC.

Fast service, friendly staff. I use to live in Playa Vista so I first walked in because of the convenience. Even though I have since moved out of the area, I return there for most of my medical concerns. Really outstanding facility.

Came here to get my yellow fever shot for a travel. Pretty straight forward. I get the shot, they make this yellow card and I leave. When I am getting cashed out I ask the receptionist (bad service alert) if this is complete, she says yes and I am all set. On my way to my car I notice I cannot see anything that says «yellow fever» on any of the forms. I need to be reimbursed, so I go back to clarify. The same receptionist cops an attitude and tells me that it is all there and that they should find everything they need.
Well, my yellow fever card came back because it is incomplete, and that it is missing the «date», «to» and «form» fields. I call back and I was told to bring my card in since they do not know what I am talking about. That sucks that I have to go back, but I am posting this entry because I feel that some of the receptionists have a bad attitude. This is not a 5 star restaurant and I’m not asking them to ki$$ my ass, but be nice … cmon
Here is how the conversation went with another rude receptionist/​nurse
Me — Hi, my yellow fever card came back and I am told the the «date», «to» and «form» fields are missing
Person on the phone — What? (with an attitude)
Me — I explain again
Person on the phone clearly doesn’t know what I am saying, so I ask for the person that helped me before
Person on the phone (agitated) — What is your date of birth?
Me — Provides date of birth
Person on the phone — What is your name?
Me — Provided my name
Person on the phone — What were you saying again (lol) …
Me — Can I please get the person who helped me?
Person on the phone — She is not in, but you would have to bring in the card and we need to see what they need [she still doesn’t know what I am talking about as far as the yellow fever card]
I’m already annoyed since I have to go back, and I am now getting annoyed since this grumpy lady is giving me the run around.
Me — Can I may be speak to a nurse or someone [that knows what I am talking about]
Person on the phone — I am the nurse (Sorry, but this lady sounds like she never heard of the term yellow fever in her life, I’m just saying).
Well, I’ll go back with my tail between my legs and get the card completed. I really posted this entry, not because of this misunderstanding, but the attitudes displayed by the initial receptionist when I was there and this person I talked to on the phone. If this person is really a nurse, it is very disconcerting. If she is just a receptionist, well her service is piss poor. I gave this place two stars because the doctor and the nurse that gave me the shot were friendly and well informed. I only came here because I had to get my yellow fever card asap and my Dr. did not have it. I have insurance and I have no reason to come here.

I’ve been coming here for years and I have to say that this place is the best. I never have to wait long and everyone that works here is genuinely so nice. They care about your experience and providing the best care possible. I 100% recommend this place to everyone, especially to those in the area!

I had to visit this place last week after I cut my hand and needed 14 stiches. They were awesome, fast, super friendly and very affordable with 2 follow up visits included in the initial fee. I highly recommend anyone!

I just came here this morning for a visit. My girlfriend was having a high fever for the last 24 hours and we were getting a little worried. We looked up list of her Aetna providers and Playa Vista Medical Center was the closest and highest rated on Unilocal.
The whole visit was really smooth. We filled out paperwork, waited about 10 minutes to see the nurse, then another 10 minutes for the doctor. She was very thorough, listened attentively to all of our concerns, and took the time to answer all of our questions thoroughly.
As someone that has worked the front desk of a doctors office before, I have one little sliver of advice… instead of saying «have you been here before?» when a patient first walks in, say «hello.»

My family and I have been going here for years and always paid either the $ 20 or $ 40 co pay (depending on my insurance). Last time I took my daughter they charged me $ 74.27. I was a bit annoyed but paid it. Then I got another bill for an additional $ 44.39 for the same visit. Blue Shield paid $ 73.64. Total was $ 192.30. There were no special services and about a five minute session with the doctor. New Care Clinic in Westchester charges a flat fee for about $ 75. I’ll go there for now on. Done with Playa Vista Medic Center. Rip off!

I had been sick for over a week before I realized that maybe what I was dealing with wasn’t a cold so I decided to come in to PVMC.
It was my first time coming in and unfortunately I was still waiting for my job to email me a temporary insurance card but the women at the front desk were super accommodating and told me I could see the doctor while I was waiting for my information to come in.
The wait was extremely short until the nurse called me back. The nurse was very efficient but definitely not very friendly or smiley but who cares? I don’t go to the doctor’s to see a smiley nurse. She told me to wait a few minutes for a doctor to come by and see me.
In my experience «a few minutes» ends up being more like a few hours but only 5 or 10 minutes passed before the very friendly doctor came in and saw me. She asked me a few questions, checked out my tonsils and lungs and diagnosed me with tonsillitis immediately. She then prescribed me some antibiotics, cough suppressant, and a gel to numb my throat from the pain.
So the seeing the doctor process took me overall about 40 minutes which is like a miracle in my experience. Back at the front I was still waiting for my insurance info but after giving the receptionist the phone number to my provider she called them herself and filled out the info so I could get going. Very much appreciated!
The final note I have: I went to the pharmacy and realized once I was there that the doctor had forgotten to throw in the prescription to the throat numbing meds so I called back and she called in the pharmacy right away to send in that prescription. She made a tiny mistake but made up for it immediately so how could I be mad? I had nothing but good experiences here and would definitely return/​recommend to others!

I had Dr. Conovaloff!
He was nice and took the time to listen and understand what I was saying and my concerns. This is my second visit to this clinic and I wouldn’t go anywhere else.
They are very professional and quick. The waiting room was full of patients waiting to be seen and we were all seen in a reasonable amount of time.
Thank you Playa Vista Medical Center! :)

My boyfriend had severe bronchitis and could not get an appointment with his primary care doctor. After so many horrible experiences with urgent care and the medical system in general, we went to Play Vista Medical Center because of the Unilocal reviews and early opening on weekends.
It was amazing. He has Anthem Blue Cross insurance. He was seen pretty quickly (15−20mins), was treated for his bronchitis and had a small copay.
The physicians and staff were so friendly and nice. They really want to take care of you here. Parking was ample, the whole process was fast, easy, and so appreciated.
Don’t hesitate to come here for your urgent care needs.

If I could I’d give this place a 0! They do not know how to do their jobs!
I took my grandmother in because she fell down and hurt her hip. They took FOREVER to even help us and would only let one person back.
They then sent her away saying that she had a bruised hip. The pain got worse and worse and I ended up having to take her to the ER, where they told us that her hip was actually fractured and if she didn’t get immediate surgery, she would never be able to move that leg again!
Thanks for nothing!

I almost hesitate in writing a positive review for PVMC for fear that more people will discover this secret gem. But this place is so awesome, I have to!
It is super easy, convenient and quick to visit and get super fast care right away. We just walk in, without an appt, and BAM, we’re taken care of. By all really nice and knowledgable people.
From bronchitis to stitches on my kid’s forehead, this place is a god-​send for me and my family. It’s what’s RIGHT with healthcare (one of the few things). And it’s so close to our home — I appreciate not having to schlep across town to see a doctor. And without all the time on the phone in «voicemail jail» trying to make an appointment.

This is my favorite urgent care center! The doctor was amazing, helpful, and really listened to what was going on. The wait was not bad at all and their hours are great. The front desk staff was friendly and the office was very clean and welcoming. I will definitely be back here the next time I need to seek urgent care.

This is my go-​to spot for travel vaccinations/​consultations when I travel internationally. They make it easy to just walk in and see a doctor. Their website is easily navigable, and their staff is friendly.
Most doctor’s offices make you schedule appointments so far in advance and aren’t very accommodating. Well, life happens, you can’t predict the future and schedule an appointment 8 weeks before you think you’ll need to – and that where Playa Vista Medical Center comes in. You can literally walk in, and they’ll accommodate you. You can even check in online.
The travel consult fees are super reasonable, and you can get most vaccinations/​prescriptions so easily. Highly recommend them!

It gets the job done.
And, you can fill out some paperwork ahead of time to let them know you’re coming in.
We did that before we came here but there was still a little bit of a wait over the weekend.
I guess a lot of people needed to be seen. It gets busy. There are plenty of seats to wait until you’re called. And, pinkberry as well as coffee bean are next door.
Free parking