Hampton Inn & Suites

As I write this, it’s 3am, and we’re waking up in our hotel room in a SWEAT because the air-​conditioning is run by a motion sensor on the door, where our movement cannot be detected WHILE WE ARE SLEEPING.
We’re here for a death in the family, and cannot sleep in comfort.
We had the SAME issue 6 weeks ago when we were here for the birthday of the grandfather who just passed. I complained bitterly then, and they sent us a gift card for a free night.
HILTON — you guys need to fix this. Now. There MUST be a way to disable the sensor. We’re paying 200 a night per room.
This is unacceptable.
To anyone reading this… Prepare to sweat in the summer, or freeze in the winter, if you sleep at this hotel.
I’m going to update you daily on this. We are in room 421, and it’s Sat-​Sun of labor day weekend 2015. Six weeks ago, we were on the opposite end of the hall on the same floor. A studio mini-​suite.
UPDATE: The hotel manager who was on vacation emailed immediately and sent up a technician who disabled the dreaded sensor, and the next day we slept in COMFORT. Kudos to Karen Peng, and the folks from Hampton and Hilton for an immediate response.

Meh — I have been to many other better Hampton inns. This one was just dingy feeling, which was odd to me since it was listed as Plattsburgh’s number one hotel on tripadvisor. That being said, I guess Plattsburgh just isn’t a place many come to visit?
We had a huge room with no closet and just a vacuous space. While I understand it’s the handicap accessible room, it just felt awful.
Also– our window had zero view– and I don’t mean that we looked out into the parking lot– I mean we literally had it obstructed so badly that we couldn’t even tell what the weather was like outside.
Breakfast was your average continental spread, meh. Coffee is weak and bad tasting.
For what we paid, I really was expecting more. I’ve paid for less at Hampton Inns in many other parts of the country and the rooms were way better and much more comfortable. This was a huge let down. I wouldn’t come back.

Sarah and Carrie at the front desk made this such a fulfilling family night. The room was a King suite, with extra everything. Sarah made my 3 little girls feel like true Princesses. Hot tub was the icing after the warm pool in the middle of winter. Staff made sure we had all our desires covered and set us up at Unos about 50 steps away. As a 4 year Diamond — yes, this makes my cut as a top property. maybe the previous Diamond member needs to get out more :-).

I stayed at Hampton Inn for business and was pleased with the friendly staff and service. The Uno’s Restaurant within walking distance was very convenient. I would definitely stay here again!

Would not stay here again. There cable tv sucks and has to constantly be rebooted. Would not recommend staying here if there is something you want to see. For us it was the Olympics. Very dissatisfied Diamond customer.

Hotel is nice but second time here and again they overbooked and didn’t have the rooms we already paid for. 4 people in a room is not how we planned it! Night manager slightly less than useless again!

This is the first time I stayed in a Hampton Inn and I was quite surprised and impressed. The staff here is very attentive and quick to service you. This place had a decent gym and a pool with a hot tub. The only thing with the hot tub is that it wasn’t too hot, so I was a little disappointed.
Now the room was pretty nice, the bed was comfortable and big if I might add. You get a flat screen HD TV and the room is pretty spacious. I also, liked the desk area, the setup was nice for you to be comfortable to do work. The bathroom was clean and big, you can just tell this hotel is not more then 2 – 3 years old. Many of these hotels out here are outdated. But that is obviously not the case here now. One last thing this review was based on just a standard room, so I am guessing the upgrades are even better.

Went to this hotel the first week it opened and thought it was wonderful! It was clean, the beds were comfy, the room was cozy, the bathroom was really modern and nicely decorated.
The breakfast room feels really modern ski lodge like. The breakfast was good and had a lot of variety.
The pool area is really pretty with really nice lounge furniture. I would say this is one of the best hotels in Plattsburgh.
Do try it out you won’t regret it:)

Nice rooms, clean, breakfast edible, coffee, fruit, has a pool, family friendly