Texas Best Stain

I recommend Texas Best Stain. They took care of my down fence. Reasonably price, quick and clean work. Thank you Rocky and Crew keep it up!

I cannot say enough about the work performed by Texas Best Stain. They replaced about 100′ of board-​on-​board 6′ cedar, installed 10′ of wrought iron (including two gates), put in a new front gate, and stained all the wood a beautiful padre brown color. The crew was extremely courteous, professional, punctual, and skilled. It is tough, in my experience, to find contractors that do this type of work that will take the time to make things exactly the way I want it. Texas Best Stain exceeded my expectations and was able to complete our backyard remodel with just the right touch. I HIGHLY recommend them for any fence, patio, decking, or outdoor needs.

Bought a new house that needed the fence replaced. A friend referred me to Texas Best Stain & I couldn’t be happier. The fence looks amazing, the work area was completely cleaned & the neighbors had NO complaints. Great job

— Efficient and prompt.
–sent a guy out to give us a quote.
–followed up with an email with a contract attached.
–office always picked up or responded back.
–scheduling done via email; quick response and coordination for cleaning and staining fence.
–super professional. Juan even gave our neighbor a heads-​up about the fence work before he started spraying the fence.

I recently reached out to Texas Best Stain to have my fence washed and stained. They were very prompt in providing me with a quote and a very competitive price. They scheduled my service the same week, arrived at the scheduled time, and promptly finished the job. I am very happy with the results. My fence is several years old and looks brand new. I would absolutely recommend them and will refer them to anyone that asks.

Timely, great price. Said yes to the quote on Friday, fence, retaining wall repairs and fence extension completed by Tuesday.

Excellent experience!
From the bid to the completion of the job.
Exactly as I wanted and beautiful!
Exceeded expectations on the large gate they put in.
Crew was polite, worked hard and cleaned everything up.
They replaced 95 ft of fence along the front of my house and we chose a pre-​stained board on board 6ft fence with a walk through gate and a large 16 ft gate.
VERY HAPPY CUSTOMER!

Great work, great communication. If you’re not sure about using this company, you have my word they do amazing work with competitive pricing. A+++

I have worked with Rocky and Texas Best Stain on several projects and they do great work. If you need a fence, arbor or stain work these are your guys.

Had a large BOB fence and patio cover cleaned and stained. The crew was very careful and clean. I’m glad I went with Texas Best Stain. Communication with the office was great. Definitely recommend.

We found Texas Best Stain on Angie’s list. They were very professional and prompt. The fence looks great and the employees were polite and honest. The price was great!

I was looking for a fence staining company and came across TBS on Unilocal.They did a great job on my fence and at a decent price as well. The highlight of this company is the customer service. Rocky is the best.

I would love to review the service I received from Texas Best Stain, but I cannot, and there’s a reason for that. I called the company on a Tuesday afternoon because I needed a quote for some small repairs and a full staining of a decent sized deck off the back of my house. I spoke with Rocky in the office and he was very polite and professional. He stated that he’d have his sales manager call me the next day to set up an appointment to get an estimate. True to his word the sales manager called me the next day and set up an appointment for the following day (Thursday) to come out and get me an estimate. He did not set up a time as I was pretty open, but stated he’d call me before heading out, which was fine with me. This is where everything fell apart. I never received a call and no one came out to my house that Thursday. I thought I may have misheard him, and perhaps he meant Friday, so I let it go for the day. On Friday I receive no contact. Late Friday afternoon I called the office again to find out what was going on. I spoke with Rocky again who was very polite and apologized immediately stating that it may have fallen through the cracks, but that they’d get it taken care of. He stated he’d have his sales manager call me again and get this resolved. It has now been 11 days since I last called them and I have received no contact from anyone at Texas Best Stain. It’s unfortunate as I had heard good things and was hoping to get this work done, but I don’t feel I should have to hound someone to give them my business and if they can’t give me a proper schedule of getting an estimate, then I’d be concerned what would happen if I actually tried to get work done. I now have to start my search again.

We are so glad to have chosen this company to power wash and stain our fence and arbor. Due to springtime rain and storms, there was a bit of a delay but I must say, the office and management was on top of their communication with the dates of the project. The pricing with Texas Best was very reasonable and the product used was rich and did not drip. The crew who did the work did a thorough job and took the time to cover space between arbor and our house. They even took the extra time to cover a parked car across the alley. Again, this speaks volumes. I am more than happy to refer this company to our family and friends.

Excellent work staining my interior roof. Also cleaned up post work and left it as they found it which is huge in my book.

A huge THANK YOU to Rocky and his team at Texas Best Stain! Everything from scheduling our fence staining to the wonderful and timely finished product was a great experience. We were even contacted to move UP our staining date, which was extremely helpful and great customer service. Juan and his coworker were on time for the job, quick and detailed. Due to all the Texas storms/​rain, it ended up raining that same afternoon. However the team came back out to touch up our fence, and it now looks perfect. I love the color and recommend Texas Best Stain to anyone looking.

Texas Best Stain recently completed a large cedar patio cover for our home. The team was timely and detail oriented during the entire process. Their expertise and recommendations ensured our patio is now a beautiful extension of our home. If you are looking for a high-​quality and professional team look no further than Texas Best Stain. Both Rocky and Michelle were quick to respond and very easy to talk to.

We found them on Angie’s list originally. They came out and power washed our deck and re-​stained it. Very professional and responsive. Very happy!

We used Texas Best Stain to install an iron electric fence and gate in our backyard. The price was EXTREMELY affordable for the quality we received, and it looks AMAZING! Rocky worked with us on finding the perfect fence design, and was very quick to respond to all of our questions/​concerns via email and phone. The actual installation process was quick and easy too! I was working from home the day it was installed and didn’t even know they were there! They worked quietly and stayed until the job was done (in the freezing cold I might add!). My husband and I are so pleased with their work, and we would definitely recommend their services to anyone and everyone!

We had Texas Best Stain stain our fence. I inquired via their website and they responded quickly and I received a quote fairly quickly. Jay was the sales guy that did our quote. After a few other quotes– we decided to go with this company. Their price was fair and they had pretty positive reviews online and on their website. What a mistake. Michelle called to schedule the service. On that day– no show. Jay did not answer. Rocky the owner did not answer so I sent an email to Rocky. He called the next day and said they had a miscommunication and he was having issues with a bad crew he hired. Ok. I talked to Jay who said he didn’t know what was going on because according to him. We were still on the schedule but he did say they were having issues with some of the guys. So Michelle calls back a couple days later and reschedules. Of course the day we were scheduled for. Was the week it rained alllll week. I didn’t receive a call from anyone regarding the job. They went ahead a did it as planned. I wish they would have contacted me because I would have preferred for the work to be done during a sunny week. So they cleaned the fence on one day and stained the next day. When I got home– there was stain everywhere and even a layer of it in the pool. They over sprayed onto the patio and just left it pretty messy. So the work is done. I don’t hear from them for 10 days when they call me for payment. I wasn’t going to pay until we had a follow up with Jay or someone. Jay can’t be reached. He doesn’t return any phone calls so we call Rocky. Jay calls back later that day and comes out to see the fence. We had concerns about some areas of the fence which wasn’t explained to us prior to the work being down. Jay says he’s on vacation but will send someone out in 2 weeks to fix those areas. Also– said he doesn’t even know what crew did the work. That is ridiculous! The next day Michelle calls for payment. I said I will pay once the job is fully completed. Then Rocky calls me back right away and asks why I’m not paying for the job which was completed 2 weeks ago. I told him what Jay said and he was irritated and said if there is a problem he would send someone out tomorrow. Apparently him and his staff are not on the same lines of communication and neither party knows what is going on. Apparently staffing is an issue here. Your staff is the representation of your company if you aren’t doing that yourself. I let my husband handle it and he was argumentative in his tone. He said he would personally come by and walk though the fence with us. Didn’t make it that night. Nor the next. So we just decided to just pay and avoid all the drama. It was a bad decision on our part to use this company.
So why 2 stars? I’m being generous and giving an extra star just because my fence was stained. As far as customer service… Lots of room for improvement. I had a few friends waiting to stain their fence as well-​unfortunately I couldn’t recommend this company. Hey. You learn from your mistakes.