Simoniz Car Wash

Employee turned me away because of a white stain on my car. Reason being that he didn’t want his brushes to get dirty. Will not be returning to this establishment.

I took my car for a full detail — interior, exterior, carpets, and seats. This cost more than the average car wash. Everything seemed okay until I drove off. My rear view mirror hadn’t been touched. Seems minor, but it’s not for the price I paid. Next time, I will go somewhere else.

The only reason for the second star is that the assistant manager personally cleaned my car the SECOND time. I came for a car wash and got the Dash, Doors and Console wash for $ 39.99 with an armor all upgrade for $ 4… Needless to say, I left the first time, pulled around to the Shell station, wiped the car and cleaned the interior myself before driving it back over to the wash and showing them the difference. Armor all was globbed on my dash, the vacuum job… Well, I’m not sure anything was even vacuumed the first time and the door jams were gross and the tires were barely worth $ 20, much less the $ 45 I paid. They wouldn’t refund my money, only offered to redo the interior and give me a free car wash for next time. This was such a bad clean job that I didn’t even take the free wash, because it’s not even worth it to ever come back.

Great service. Didn’t have to wait… when I pulled up I was greated and offered a packge. Pulled up to the next station. They were very nice and even opened the door for me to get out of my car. Very quick efficient service. Paid 11.99 for carwash, vacuum and window cleaning. They offer other packages with waxing and fragrances… carpet cleaning but my car is too new so don’t need that yet, but will be back!

Stopped in for an exterior only. Friendly service and fast drive thru. $ 4 wash included tire clean and a quick wipe down. Will try them again… and upgrade :)

These guys ruined the clock on my dashboard. I couldn’t tell in the daytime, however at night the backlight behind the digital clock does not light up. I called the next day and the manager told me that they are not liable. I hope this location goes out of business.

I was a little hesitant after reading other reviews, but was thrilled with how great my car looked after they were done with The Works with a wax add-​on. There were a few spots they had to touch up after they were ‘done’ but they had no problem taking care of those. By the time I drive off, my car looked better than it did when I bought it. It took them a bit longer to get started on my car than I would have liked, but not excessive for a Saturday after a lot of rain. Once they got started, they finished in an acceptable time. The workers were a bit… boisterous and used some colorful language (in Spanish) that might put off the more uptight folks. But they did an outstanding job and that’s all that matters to me.

Friendly cool employees at the check in, and Hugo the manager seemed great but the arrogant butt hole directing cars on the track at around 12:30 on 8÷24÷13 was horrible! Not only did he direct me in the track wrong (plus they’re no mirrors on the bldg) he directed me to into the wall when backing up! THEN he ran back up towards the car wash after I beckoned, blew the horn, and yelled for him to come back or AT LEAST move the cones so I could peel off before I go HAM! 1. Train the employees; don’t just give em t shirts! 2. I speak English and Spanish so it wouldn’t have been a problem 3. If your track won’t hold my tire size then say that! My advice is there’s better shops!

This particular Simoniz location does a very poor job of vacuuming the interior. So I have a dog. Yes, my dog sheds a lot. I don’t expect the interior to be completely 100% free of dog hair, but if I get my car back and can visibly still see clumps of dog hair, especially in easy to vacuum areas… then I’m annoyed. The first time it happened, I pointed out to them that they didn’t do a good job on the vacuuming and the lady said «yeah, there was a lot of dog hair. we couldn’t get all of it.» Excuse me? For $ 25, I expect a much more thorough clean. She refused to ask her team to re-​vacuum. So I grabbed the vacuum and did it myself. WHAT THE HECK.
Went back again this weekend and the vacuuming was even worse. However, they did a phenomenal job on cleaning the exterior and dressing the rims and tires.
So why was I back after my awful first experience? (1) Enough time had passed that I hoped maybe they got new vacuum people? (2) Because I bought a heavily discounted 10 wash coupon book from another Simoniz location (further, but with better service) and have been trying to finish the coupons off. In the future, it might be worth the further drive to another Simoniz location…

This car wash is just so-​so. It’s a little expensive for any of the services above the basic ($ 4). I would recommend that basic wash for anyone just needing a quick water and wipe down, however, if you are looking for a fun interior wipe down, go elsewhere.

Friendly people, but they did not vacuum the backseat of our car, and for $ 50, I definitely expected it. They also quoted us 30 minutes and it took almost an hour! I am grateful for the exterior wash and the air-​freshener, but I know of several cheaper locations I could have gotten that from. Was definitely not worth the $ 50.

The least I can chose is 1 star but I wish I can choose a –ve star. Sad place. poor customer service. I paid $ 24.99 for a Full Service today but got crap service in return — floor was dirty with dust and leaves and the Floor Manager had the cheek to say that it needs a «Steam– vacuum». I retorted back and he asked me I was not being a good customer
They talked about some high quality polish but they did not do anything.
Plain daylight robbery.

Very, very unpleasant experience with very, very unprofessional people.

Poor customer service. Nickel & dime you for tiny things. Was given attitude for asking them to wipe something real quick. Car still had parts that were dirty… they pay little attention to detail.
Take your business elsewhere.

Raising prices makes me think of finding a new place!
I am one of those creatures of habit. I go to the same drugstore, dry cleaners, and car wash. Recently, Simoniz removed the managers special. The manager’s special allowed you to add wheel shine for $ 4 extra. The value from this special was great.
Now, i pay $ 10.99 for full service or $ 14.99 for the other service. If I want a wheel shine, I need to upgrade to the $ 20.99 package. I don;t know about you, but when a car wash can pay for a half a tank of gas, I will forgo the carwash.
I love this place, but the time has come to move on. I choose not to pay $ 20 for a wheel shine. Anyhow, the quality of the service is great, but I am afraid the value is not. In other words, the price paid for the wash is just not worth it in my mind.

For the price, these guys do an amazing job of cleaning cars. I don’t think I’ve found anyplace else that does as good of a job at even twice the price.
Even if you just do the cheap drive-​through exterior clean, they hand dry the car for you to make sure there is no waterspots. Pretty impressive.