5 Stars, especially for After the deal service and truly good will. Purchased a 2011Mini Cooper Countryman S from Legend last month. I sent in an online inquiry for the car for more info. Within minutes, I had a friendly response from Farzad. We emailed back and forth discussing financing, trade in, etc. Farzad was always quick to reply and answer my questions honestly… with no pressure. After sending photos of my trade in and accepting a potential offer, I went to see the car in person on a Saturday. Farzad was in the middle of a deal with another customer. However the staff was quick to hand me the keys to go look the MINI over and test drive. It was very nice to be able to look the car over ALONE and test drive alone. Still, no pressure and no gimmicks. Fast forward to now. I did have an issue with the rear tires within a day of getting home. I signed the NOWARRANTY, SOLDAS-IS paperwork, so I figured I was screwed. When I first test drove the car, I noticed the rear tires were quite loud. I shrugged it off knowing they were run-flat tires and probably just needed a serious balancing. Turns out the left rear tire was losing air rapidly. My mechanic looked at the tire and right away it was clear. Still had plenty of tread life, but left rear had flats spots all over the inner treads… right side was almost as bad. That explained the noise, And was clear that no balancing could fix this. The leak was just from an old plug job that wasn’t sealing properly. I was hesitant to text Farzad about this, but bummed at the same time. I went ahead and advised that it was day 3 and I already have to buy two new tires ASAP. Knowing I bought the car as is, I was certain that they would not be able to help me. To my surprise, Farzad was very understanding and asked me to send him the invoice for the tires I was purchasing, and they’d mail me a check. Sure enough, Farzad and Legend auto did by their word throughout this whole process. Legend Auto went above and beyond in providing excellent customer service and going the extra mile to take care of post purchase, sold as is issues. THAT is what builds a strong business. Kudos guys!
C D.
Tu valoración: 5 Dallas, TX
I stumbled upon a vehicle Legend Auto had listed on with a great price and had to check it out. I stopped by(with no appointment) for a test drive. Terome had me test drive the car, asked me what my plans were for old car and when I was looking to purchase a new car. He was happy to work up a quote and answer any questions I had even after they closed for the night. I never felt rushed, forced, or mislead into a deal and I was given a great price for my trade in. I was even offered some advice on what to expect as an owner. After finalizing the financing(great rate and terms) Terome recommended I was able to pick up my new car!
Christopher S.
Tu valoración: 4 Dallas, TX
Did the financing here for my Jetta here. Was referred by V Dubs. Very seemless transaction. Richard was great and made the entire process so simple.