FX Game Exchange

Love stopping by here! Trey (& his dad) are awesome and I see them all the time. FX carries a wide array of PS4 games (what I look for) and used movies at great value, in addition to consoles. My main stop for anything game-​related!

If your an avid game, professional gamer, or just the recreational do fun gamer, FX Game Exchange is a place for you to check out! It’s a great store, good service, repair services, great tournaments, and a great way to meet other gamers and players. Highly recommend checking this place out for any gamer and to see the collections of games they have.

Cool place with classics and modern games. Had a good experience at this place and when inside, it gave me such a nostalgic feeling! Glad this place exist!

What a great old-​school game rental store! Very friendly, helpful staff. And honest too! They called me when a computer glitch double charged my monthly fee before it even hit my account. We’re not tournament gamers in this family but every time I go in to exchange games it looks like the players have their own fun little community. Supporting this family owned business is a pleasure.

Wow. This is such a great store. There’s not enough that can be said for its many features, top notch customer service, and great product.
FX Game Exchange has been a part of my life for seven years now. I’ve shopped there as a teenage kid, sold stuff to them as a broke college kid, and made friends with them as a newly minted adult. They offer top notch store credit, as much as 75% of the retail value on certain sought after retro games. You can rent any video game they have on hand in the store. Any game. No limitations, and if you pony up for the monthly rental membership, you can play the game until you beat it for pennies of what you would have paid for it at retail price. Fantastic.
Dig tournaments? Cool. Play Super Smash Bros. In their store up to three different times a week. Wanna get smoked at Gauntlet on a genuine refurbished arcade cabinet? Drop that quarter in the coin slot.
Looking for that rare game? If FX doesn’t have it, they will *find it* for you. They know a guy who knows a guy.
The guys that work here want to get to know you. They’ll ask you about your wife, girlfriend, kids or your dog. They’re like a family that is constantly adopting new members into a sweet fraternity of gamers. You’re not just a customer at this mom and pop shop. You’re a guest. And maybe some time you’ll even be a friend.

Admir is a dumb dumb. He drops F bombs to compensate for creativity. Uncreative people don’t have clear memories. Maybe you’ll argue he is creative because he concocted such a tall tale, but I’d wager he was just frustrated and on grounding foe bad grades.
As for the store, it’s top notch. I’ve been going there from denton to plano at least every other week for a year. I bring my 8 year old sometimes if it’s the weekend and he has a BLAST. They have some sweet arcade machines and so much to look at… so much changes in two week. Won’t get that in other small chain gane stores (looking at you, game store in frisco mall).
Give em a chance. They’re worth it. And you deserve a treat. Good lookin’.

Great place! It has a great vibe and full of friendly staff! I will defiantly be coming back here. They helped me with all my gaming questions.

If you want actual value for your trades, skip Gamestop and go to FX. I expected enough credit to buy a few old games from some stuff I brought to trade, and I ended up with enough credit to get just that– AND around $ 200 more!

We went in to buy a couple of older consoles and some games for our grandson’s birthday. We were greeted warmly even though the staff was busy. They had N64’s in stock (used but guaranteed) and a system that plays both NES and SNES games. We bought one of each. A few days later we went in to buy some game cartridges before we gave him the consoles. Again, a nice friendly experience. Sadly, we had problems with one of the systems. My grandson and I took it back to see what was wrong and found a mix of issues. The staff behind the counter quickly diagnosed the problem and agreed to an exchange. They apologied for any trouble and made sure the new system worked before we left. They also gave my grandson a few hints on how to care for the system. We’ll definitely be back in the future for new releases and more vintage gear. I’ve been around long enough to understand the true meaning of good customer service, and that’s exactly what I received at FX Games.

Went in for disc repair. We had just severely scratched a brand-​new $ 50 XBox game and they fixed it perfectly for $ 5. Not many places can repair discs and they did it quickly. Looked around while we waited and thought they had good prices and selection. Lots of cool older games and systems as well. Several tvs and a variety of systems for playing in-​store. Cool place and friendly employees.

Knowledgeable staff, great service, solid retro game selection and no bullsh.
I came in to see if my Super Nintendo I had laying around still worked since I had none of the accessories. The manager was very helpful and didn’t hesitate to test it out for free. Their selection of SNES games was great and I wasn’t pressured to buy anything as I browsed around the store. Awesome customer service and will definitely be my go-​to place for games!

My boyfriend and I went back to this location after a very nice and apologetic letter from one of the owners of the store in response to my previous review. Our next visit was a much better experience, and the staff was friendly. We will definitely be visiting again when we’re in the West Plano area. The selection at this store is pretty great!

A few months ago, I was hit with a weird wave of nostalgia when I was at my parents’ house and felt like catching some Pokemon on Gameboy. Because the games are old, and also the date/​time content of the games, the internal save batteries were dead. I found this place based on a few positive Unilocal reviews, as most people aren’t really spending any time reviewing places that aren’t GameStop and don’t want to shove another stupid Call of Duty title in my face.
They guys working here had the usual level of pretention that I have come to expect from small video games stores, so not particularly unfriendly, but not outgoing and hospitable. They said that they could get it done by X date, and when I stopped by to check on it, I was told «oh I haven’t had time to do that.» Well, then don’t tell me that it will be done if only one person will be able to do the work and decides not to do it.
The games work great, and the price was very reasonable (about $ 5 per battery to change). If I need something like this done on a legacy system or what to check out some used games where the staff actually knows something about games, I will come back here. They didn’t quite run me off, but I’m not going to buy any fruitbaskets for them.
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About a month ago, I received a Unilocal message from Trey, the owner of FX Game Exchange. In it he apologized for the level of service that I received, and encouraged me to reach out and give some feedback. This is something that I appreciate from a business, no matter the channel (including Unilocal!). For the personal communication, I add another star. Do I consider it desperate? Not really, just actual customer relations. The reason that I did an edit vs an update is so that my original rating will be retracted and my new rating will replace it, versus adding another rating to the pot. Thank you for reaching out, Trey!

I’m a gamer I have it all new & old. If u play new games on the PS3 or 360 2 the NES or 2600. This is it 4 ur game store

Super good service, in store (made recommendations — pros & cons based on my needs) and on the phone (checked system to see if they had what I was looking for). Good selection of new and used games (all consoles) and movies (all platforms). A groupon brought me in but the service and selection will bring me back. Family owned and operated (I think… based on conversation I overheard). If it’s not too far out of your way, give these «good guys» your business.

Caddy-​corner from the excellent Lion City is what is quickly becoming one of my favorite used-​game shops. FX Game Exchange is a great alternative to the Gamestops of our era, and while the selection isn’t as robust, the rewards for becoming a loyal customer outstrip the competition.
Somewhere in the world, there is a type of kid who, upon receiving a new game, immediately removes the case, throws it away (or dunks it in a vat of pure feces), spreads each and every page of the manual with mayonnaise and cobwebs, and takes the actual disc (or cartridge), places it gingerly on a piece of coarse-​grit sandpaper, and then twirls, Capoeira-​style, on top of it for eight house a day.
Gamestop loves these discs, offering valuable pennies for each one, and any older, more obscure titles are often crammed into a little box, sans any original packaging or instruction manuals, and those unfortunate souls searching for something other than CALL OF DUTY XX: MORE GANGSTA THAN GANGSTA MADDEN typically have only this «elephant’s graveyard» to search for neat games. Having found a gnarled and gnawed copy of something cool, the staff at Gamestop will helpfully offer to either insure your disc against failure (something I never even considered could happen until I witnessed these discs), or offer to resurface the disc for a fee.
FX Game exchange actually LIKES their discs, and RESPECTS the customer trying to purchase the disc. If a disc is traded in in less-​than-​pristine condition, they resurface the disc before putting it up for sale. It’s a small gesture, but it goes a long way to ensure that you don’t get your game home and find it unplayable. Each game comes with a 90-​day warranty, too. Don’t like the game once you get it home? For the cost of a rental fee (they rent out games on the cheap, too), you can bring it back within 7 days and swap it out for anything else for $ 3.
In addition to treating their discs well, they treat the customer well by offering promotions almost all the time. The last time I went in (12÷30÷10), they were having a «buy-​two-​get-​one» sale, and a free membership (10% off all used games and systems, and 10% more trade-​in value) which they even applied to my already-​promotionalized purchase!
Sometimes a «playa’» gots to know when hiz copy of Dai Senryaku: Modern Military Tactics for the Xbox is supported by the 360’s emulation capabilitiez. REPRESENT. The shopkeep was very helpful, looking it up quickly and happily, and I was assured that my virtual war would proceed unfettered by technical limitations.
FX Game Exchange offers 10% off any new games you reserve through them, which tops Gamestop’s we’ll-take-your-money-and-make-interest-off-it-without-actually-guaranteeing-that-you’ll-have-a-copy-on-launch-day-but-you-can-pay-full-price-anyway policy. Get your new games here if you like ‘em cheaper.
Speaking to the manager, he mentioned wanting to (if business is steady enough) knock out the back wall and put in an arcade. They truly love games here, and anyone wanting to attempt something as unprofitable as running an arcade in this day an age certainly gets my respect.
My only qualms with the place are the aforementioned sometimes-​scant inventory, and the somewhat barren aesthetic design. I’d love for the space to feel more interesting and inviting, but one foot in front of the other, I suppose.
Tell your significant other to get dressed-​up in their snazziest duds, tell them you’re «taking them out on the town», and drop by FX Game Exchange to find that precious gaming gem to add to your collection.
You can feel her eyes burning a hole in the back of your head, and you turn, oblivious to her rage.
«What?»