Any Lab Test Now Plano

I would like to start my review stating how great not only the staff lab nurse, Stephanie, is, but also how great the owner of the facility. Both are fantastic. Stephanie is knowledgeable and professional and a great lab nurse. The owner of the facility is also great. I had a small minor problem the first time I went and he personally contacted me and made things right. I wish more businesses treated their owners like he did to me and I am sure to other customers of the place as well. I can’t say enough good things about Any Lab Test Now Plano. They are professional, they are quick, and they know what they are doing. If you need quick lab tests done with even quicker test results (I mean like 1 or 2 days quick!!!) then don’t hesitate to go there. You can either walk in or set up an appointment, either way you will be seen very quickly. I recommend this place to all my friends, family, and coworkers, and I further recommend it to my fellow Unilocalers as well.

Another positive experience with Any Lab Test Now Plano and Dayleen! My son is special needs and is a very difficult draw. Dayleen and her assistant, Stephanie, are always so professional, kind and excellent at their work. Two of the most thoughtful people I’ve ever met! This location and Dayleen were recommended by our Dr. We drive 40 minutes to get there and it is worth the drive.
I highly recommend it!

Extremely unprofessional service! Don’t waste your day and blood! Per the on duty receptionist/​phlebotomist, calls to this Plano location are forwarded to a call center by default. My call in was busy for over 20 min. When I actually drove to the site (5 min drive), wait room was empty and log in sheet last appointment was 4 hrs prior. When the call center took my appointment request I was given a price for the needed lab test. The receptionist informed me that the test was $ 30 more expensive and that often the call center misquotes prices. The receptionist was having trouble with the computerized credit card payment system; she could not verify that the charge was approved, but choose to give me a receipt for services rendered and mentioned that she will probably need to put more work on this customer and call me back to run the card again. Which of course, she did have to call me back for my credit card info a second time. Frustrated, but compliant, I was nice enough to give the cc info even though I had a receipt for the service. No manger on site at 3pm to help the receptionist there alone. My recommendations for improved customer service and improved office workflow were sadly dismissed. Lastly, the Regional Manager calls me back to screams at me that she doesn’t need my business and that my lab work will not be processed. What a wasted day and I got stuck with a needle. Go to CPL labs for real professional care.

Prices are extremely reasonable. The manager is very nice & the waiting room has a TV to keep you entertained while waiting.