Dairy Queen

I hope management cares enough to read.
Workers are cordial and caring but service times itself is terrible. 22 mins to have my order taken and another 14 waiting on my food. There was one order in front of me and 2 in drive-​thru which is why I went in (not enough room or vehicle in traffic)
The food was DQ tasteful and fresh but I saw 1 person working front counter/​drive thru, 1 person helping frozen bakery, 4 others walking around and in and out of kitchen offering no assistance and the manager on duty, while myself and 3 after me continued to wait to be served walked out of the establishment… seriously? This was at 4 in the afternoon. Been there once before at lunch rush and service was even worse! Couldn’t imagine Dinner rush or local school/​sports event crowd! Only place in town to grab a «quick» bite. The workers care and try to provide prompt service but seem to be setup to fail by poor management… don’t hold it against the staff.