Todd’s Body Shop

Truck # 210 045 almost hit me and several times in traffic. Extremely reckless driving. Good publicity.

I brought my car here for claims work with State Farm. The one issue i have with this place, which is the reason i gave 4 stars instead of 5 stars, is the hours of operation for the body shop. They are only open 8 – 5 M-​F, which doesn’t work if you also work 8 – 5 M-​F, which is exactly what i do. It worked out because my mom was able to go settle the deductible and pick up my keys for me. They were very polite on the phone. I had to drop it after hours because of work.
While it was sitting in the parking lot waiting for me to pick it up after work, somehow a large scrape happened on one of the rear quarter panels. I left the car overnight again and put a key in the drop box. As soon as they could, they called me the next morning, incredibly apologetic. They offered to fix it for me no questions asked, even though they were pretty sure they themselves didn’t actually cause the issue.
I would definitely recommend this place again, and the only reason i may choose another body shop over this in the future is the hours of operation don’t coincide with my work hours. I would basically have to take a half day to pick up my car if it weren’t for my Mom being able to help me.

Wonderful experience with Bob and Todd! So nice to me when I was rear ended. Bob kept me posted on repairs and estimated completion. I mean when you have no idea how the insurance stuff works it’s great to feel like these people are trustworthy and won’t take you for a spin. My baby (the car) looks fabulous like a totally new car! They washed her too and it just looks great. Lifetime on the repairs is nice too– I’m always a «just in case» kind of person. Would highly recommend.

Not sure who the tow truck driver is, but he has a condescending demeanor. The chubby man with the beard should be a little more courteous. We were very kind to him, so there was no reason for him to have a bad attitude. I hope I never encounter this individual ever again.

I had the pleasure of dealing with Todds auto body shop today 8÷24÷15 and would give them 10 stars if I could. Professionalism and just downright good people and unmatched service.
My wife and I were having a slight rust issue on her ’13 Nissan Rouge. I had just come from Thomas Nissan and been hit with a $ 1000 bill and had to be in a rental car for 3 days. I had planned to call Todds to get another opinion after reading such wonderful reviews. I called and was told to come right in for a Free Estimate. I arrived and was greeted by Todd himself who asked for my info and what the problem was with the vehicle. I showed him the damage and he immediately went to work on the paint. After working on the paint for around 15 mins my $ 1000 problem was a thing of the past. They even washed my car after the work was complete.
Extremely nice people and the work is second to none. He saw that I had a fixable problem and went right to work instead of keeping my car for days on end and charging me an outrageous amount of money.
If you have any auto repair needs either big or small please do yourself a favor and go see Todd at Todds Auto Body in Plainfield, IL.

My car broke down on i-​55 northbound between black road and canton farm road. Now mind you I have road side assistant with my auto insurance. I called them first, true waste of time and cell phone power. After 25 minutes they said they couldn’t ping my location and were unable to help. So, with little cell power left i called Todd’s.
Hats off to a very courteous tow driver John. He was accurate on his time frame for arrival. Awesome conversationalist. Reasonable pricing. High recommend!

Working in the automotive field I have experience with quite a few towing companies. Todd’s is hands down my favorite. Great, careful drivers and the office staff as well is helpfully.

If you ever need a tow this is the place to use. Always good service and friendly staff!

After waiting 2 hr for a tow company my insurance company used… I was upset bc I was told it will be another 45 mins at least. I cancelled. Called On-​star who sent Scott w/​Todd’s Body Shop & Towing. They said it will be about an hour but showed up in 40 mins. Scott was courteous and professional. Thank you for being a professional and punctual!!!

My car was recently totaled. My family has gone to Todd’s for years, so when I had a wreck, I knew where to take it. Unfortunately, the car’s frame was bent and it was totaled. Today, I went to go pick up my things from the car. I asked if someone could please pull off my plates for me. A gentleman told me where to find the car and showed me a place to pull up close to the vehicle. I pulled up and started clearing out my stuff. The man, who turned out to be the owner, Todd, insisted upon helping me to clear out my car even though it was less than 20 degrees out. Even when I protested that it was freezing and told him he didn’t have to spend time doing this, he stayed. I got all my things out of the car and got on my way.
Before I left, Todd said that when I buy a new car, feel free to bring it in and they would inspect it for me. Todd went above and beyond to help me and I am truly blown away by his kindness.
Although I hope not to need a body shop for a long time, I definitely recommend this as a wonderful place: knowledgable and kindhearted staff, fair pricing and OUTSTANDING customer service!