Jiffy Lube

This is the place I come to all the time. They are efficient, quick and polite. They let you know if you have any issues with your vehicle and they give you a step by step play of what they are going to do to your vehicle. I go here before I go to the Sears down the street!
You also get a stamp for a free car wash in Westfield; which is good for 30 days.

My usual oil change spot was snowed in and not able to service any cars, so I took a chance and hopped over to Jiffy Lube. This was my first time patronizing a Jiffy Lube, and they lived up to the name!
Service was friendly, courteous (opened and closed my car door for me) and FAST! I was in and out in 15 minutes. Services and price was explained to me before they started working and I never felt pressured to purchase add-​ons. It was easy to find and use coupons — I saved $ 12 on my oil change. They even vacuumed the interior for me!
The only suggestion I have is to put wifi in the waiting area and maybe spruce it up a bit.
Jiffy Lube has me as customer now!!!

I always go to Jiffy Lube to get my oil changed. They do a great job and they’re quick. The vacuum job this time was not so great-​maybe because I came at 330 with a 4 o’clock closing time??? It was the only time that I could get there. Also I know they have to always offer you upgrades and recommendations about car maintenance, which is fair, but their whole tone with the front desk guy changed when I declined. I came for an oil change, that’s all that I wanted-​that should be respected. They did not honor my coupon as well because it’s only select locations. Caution with
. Eventually he warmed up again. The remaining staff was very friendly. He gave me a tag for my key ring which is $ 7 off each visit. Also, with their signature service you get a car wash, but they don’t have that available at this location, so you have to go to Westfield, which is not convenient. I’ll probably try a different location next time but I always will stick with Jiffy Lube for the convenience.

As a woman, I sometimes feel like mechanics are trying to push me into spending more money because they assume I don’t know anything about cars. They’re not entirely wrong — I know very little about cars — but I still don’t like feeling tricked. That has never happened to me at this Jiffy Lube. Everyone who works there is kind and friendly, and when they think I need something beyond an oil change, they explain why. For example, today the guy changing my oil recommended that I replace the engine air filter, which he removed and showed to me, while explaining how it works and why it was affecting my gas mileage. They are always patient and helpful. Plus, they send me coupons in the mail. I’m always out within 30 minutes and I happily go to them instead of the 4 or 5 places I pass on the way.

I was super disappointed when I left this place. I asked to have my tires filled, they weren’t. They said they would clean the inside of the car, they didn’t. And they don’t even put a mileage sticker on your windshield for when you get your oil changed. The staff was fine but the service I received was hugely lacking.

I can not say enough good things about this place!!! I LOVE this Jiffy Lube. I have heard of people having negative experiences with Jiffy Lubes, so I really think it depends on which one you go to. I highly recommend this one. I was used to going to my dealership for maintenance, so I couldn’t believe it when the employees at this Jiffy Lube said things like, «You should probably replace your air filter soon, but it can definitely wait.» It can wait?! I had never heard those words regarding my car ever. I was always getting pushed to spend more at my dealership. At this place, they were honest and I can say that I fully enjoyed the experience of bringing my car in. When my dealership really made me angry, I even went there to ask for their advice about where to take my car to get my brakes done, and they sent me to a great place! Thanks, Jiffy Lube!