Car-X

We’ve used this CarX location in Plainfield now for our last couple of things needing done on our cars, and we have been very pleased! We first had brake pads and rotors replaced, and the cost was VERY reasonable! Then went back for an oil change, and just had another good, quick service experience with actual smiles! Hard to find those in places like these! Definitely will be returning customers!

I’ve been going to CarX for several years now and have always been extremely satisfied with their service. After calling around to check parts/​labor, you can’t beat the honest price and work by these guys. The staff is knowledgeable and provides quality work. I’ve gotten regular oil changes, now synthetic oil, sets of tires on both vehicles, light bulbs replaced, all to my satisfaction. There’s no hassle or pressure to buy things or make repairs like I’ve experienced at other repair shops. I’m confident in their work and have referred friends and family to Joe and his crew at CarX.

Management at this location has gained my trust. The only other shop I felt this confident in is just down the street but I quit going to that shop because of the ridiculously long turnaround.
I am very picky about where I take my cars as for my family, they are a huge investment and we want our vehicles to well outlast their monthly payments.
I especially appreciate their flexibility. I use their duramax blend oil along with one quart of their full synthetic for my peace of mind. Besides being a bit extra expense for the peace of mind, they had no problem doing this for me. They also saw my reasoning rather than trying to talk me out of it.
If you live in the Plainfield area and need a shop that has reasonable rates, solid coupon discounts, and quick service, give this shop a try. I don’t believe you will be disappointed in the results.

They keep sending me coupons, so I keep going! Reasonably priced if you have a coupon, extremely fast service. Recommend going before noon during the week. Very friendly customer service.

My son and I are driving from Virginia to Colorado and our ‘check engine’ light came on in our 1999 Volvo at the end of a day of driving. We let the car sit overnight to cool off. We found and AutoZone but they couldn’t find a hook-​up to run a diagnostic. So, we took it to Car X.
Car X sent someone out immediately to run a diagnostic and we decided that we needed a deeper investigation of the code. They pulled the car into the bay and started working on it. Shortly, they came out and invited us to look at the computer screen that showed the full fault diagnostic and recommended actions. The technician said he would go out and follow steps 1 and 2. 10 – 15 minutes later they came back in and gave us the run down — which was nothing they could fix on a Saturday, but would not prevent us from continuing on our journey.
I stepped up to the counter to pay — and they said they was not charge! These guys spent close to an hour looking at our car — and didn’t want to charge us (the detailed diagnostic was supposed to be $ 80)!
The technician was very knowledgeable (though he looked the same age as my son). The manager was friendly — and funny!
They have a poster, Car-​X Creed, on the wall as follows:
— I will great every customer with a smile and friendly attitude
— I will invite the customer to the vehicle to show them what is right and what is wrong. When repairs are finished, I will show them the completed repair and offer to return any old parts.
— I will do everything in my power to do the repair or service right the first time.
They lived up to their creed for me! Great service!

Came into this Car X for the first time from a Reach Magazine coupon.
Very impressed! The facility was very clean and professional. Stopped in for an oil change and their express bay got me in and out.
An older woman next to, e who was getting extensive car work done mentioned having to «make some runs» and the manager said «here take my car.» Great customer service.
I strongly recommend this Car X if you live in the Plainfield/​Avon area.